Product Warranty

TheToroWarranty
and
TheToroGTSStartingGuarantee
ResidentialProducts(Intl)
SummaryDescription
TheToroCompanypromisestorepairtheT oroProductbelowifitisdefectivein
materialsorworkmanshiporiftheenginedoesnotstartontherstorsecondpull
(GTSStartingGuarantee),fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespeciedinthe
Operator'sManual.
TheGTSStartingGuaranteedoesnotapplywhentheproductisusedcommercially.
Toromakesnootherexpresswarranty.Theenginemanufacturermayprovide
itsownenginewarrantyandspecialemissionsystemwarranty.Ifapplicable,the
documentationwillbeprovidedwithyourproduct.
ProductsCovered
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
ProductsDetails
Residential
*
Commercial
Scarier
2years30days
Engine2years1year
76cm72VRidingMower3years30days
Engine3years30days
Transmission3years30days
Battery3years30days
81cm72VRidingMower3years30days
Engine3years30days
Transmission3years30days
Battery3years30days
WalkPowerMowers
•CastDeck
5years
90Days
Engine
5yearsGTS
1
90Days
Battery2years
•SteelDeck
2years30Days
Engine
2yearsGTS
1
90Days
TimeMasterMowers
Unit3years90Days
Engine
3yearsGTS
1
90Days
Battery2years
ElectricHandHeldProducts
UltraProducts2years30Days
FlexForceProducts3years30Days
60VCharger/Battery
3years
1year
60VWalkPowerMowers3years30Days
AllRide-OnUnitsBelow
Battery2years
Attachments2years
TimeCutter
Unit3years30Days
Engine3years2yearsor300
hours
2
Titan
UnitandEngine3yearsor300hours
2
TitanHD
UnitandEngine4yearsor500hours
2
*
Residentialusemeansuseoftheproductonthesamelotasyourhome.Useatmorethanone
locationisconsideredcommercialuseandthecommercialusewarrantywouldapply.
1
TheT oroGTSStartingGuaranteedoesnotapplywhentheproductisusedcommercially.
2
Whicheveroccursrst.
Warrantymaybedeniedifthehourmeterisdisconnected,altered,orshowssigns
ofbeingtamperedwith.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,
followthisprocedure:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceoftheproduct.
Visithttp://www.toro.comandselectWHERETOBUYtolocateaT oroservice
centerinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheservice
centerlocation.Theservicecenterwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,youmay
contactToroat:
TheToroCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196USA
001-952-948-4707
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiodare
defectsinmaterialsorworkmanship.Thisexpresswarrantydoesnotcoverthe
following:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oilchanges,
cable/linkageadjustments,lters,sparkplugs,airlters,bladesharpeningor
wornblades,orbrakeandclutchadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oroService
Center
•Failuretofollowthefuelinginstructionsandrequirements(consulttheOperator's
Manualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useover1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Rotarymowerbladestrikinganobject
–Improperstartingprocedures
•Specialoperationalconditionswherestartingmayrequiremorethan2pulls:
–First-timestartsafterextendedperiodofnon-useover3monthsor
seasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringorlateautumn
•Productfailuresresultingfromtheuseofmodiedorunapprovedaccessories
ornon-Toroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,weather;
storagepractices;contamination;ortheuseofunapprovedcoolants,lubricants,
additives,orchemicals
GeneralConditions
Allrepairscoveredbythiswarrantymustbeperformedbyanauthorizeddealerusing
Toro-approvedreplacementparts.Suchrepairisthesoleremedyunderthiswarranty.
TheToroCompanyisnotliableforindirect,incidentalorconsequential
damagesinconnectionwiththeuseoftheToroproductcoveredbythis
warranty,includinganycostorexpenseofprovidingsubstituteequipment
orserviceduringperiodsofmalfunctionornon-usependingcompletionof
repairsunderthiswarranty.
Thepurchaser’shomecountrymayprovideadditionallegalrightsthatarenot
restrictedbythiswarranty.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanada
shouldcontacttheirT oroAuthorizedServiceCentertoobtainwarrantypoliciesfor
yourcountry,province,orstate.Foradditionalquestionsregardingwarrantyterms
andconditions,youmaycontactTheToroCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralian
ConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Y ouarealso
entitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptable
qualityandthefailuredoesnotamounttoamajorfailure.
3434-386RevD