Service Bulletin

Toro Customer Bulletin GEN #03-07 Page 2 of 4
Proof of Non-compliant Engine Destruction Updated April 9, 2015
Destruction of the engine must be documented by your Toro distributor by
completing the Kubota form attached to the replacement engine and
returning a copy to:
Toro Parts Dept. via email (preferred) at [e-mail]
Or by fax at 800-325-6859
The original form must then be mailed or emailed to Kubota Engine America
as directed on the form on page 5. Kubota’s email address is
[e-mail]
IN ORDER TO ENSURE PROPER PROOF OF ENGINE DESTRUCTION, A
CORE CHARGE OF $1000 IS BEING APPLIED TO AFFECTED NEW
SERVICE ENGINES. THIS WILL BE REFUNDED TO THE PURCHASER
ONCE THE DISPOSITION FORM HAS BEEN PROPERLY COMPLETED
AND RETURNED TO TORO.
Action
Required:
Report as Required
Engine destruction can be accomplished by punching or drilling a hole in
the side of the engine block. The form attached to the new replacement
engine must be completed, signed, and returned to Kubota. A picture of a
hole in the crankcase and one of the engine serial numbers is requested
but is optional. It is preferred that the forms and photos be scanned and
emailed to both Toro and Kubota at the same time. In that way, Toro will
know that Kubota also has record of the engine destruction. The core
charge will not be refunded by Toro until we have received the proof of
destruction form.
Safety
Awareness:
Follow reasonable and customary safety precautions
Attachments:
Kubota Engineering Information document #KEI-151