Troubleshooting Guide

ManualsBrandsTITAN ManualsChairsInada Dreamwave Black Series Reclining Massage Chair

TROUBLESHOOTING

TROUBLESHOO TING

If there is still a problem after trying the solutions given in this troubleshooting guide, stop using the product

immediately so as to prevent accident or injury and unplug the product from the wall outlet. For contact your

local distributor, please refer to the last page of this booklet.

Problem

Noise during operation:

●

During Tapping and Kneading & Tapping

●

Sound of the air pump

●

Sound of rollers rubbing against the seat cover, or squeaky rubbing sound of the seat cover

during DreamWave mode

●

Clatter during DreamWave operation

●

Vibrating mechanism noise

●

Sound of the reclining seat back mechanism

●

Sound of the air massage cushions

Cause &

Solution

These noises are a normal part of the product’s operation and do not affect its performance in

any way.

Problem

Remote control buttons do not seem to be activating normally.

Cause &

Solution

Check for the following possible problems:

①

Check if the power cord is fully plugged into the wall outlet.

②

Check if the power cord is fully plugged into the power connector located at the rear of the

chair.

③

Check if the main POWER switch at the rear of the chair is set to ON.

Problem

The message “Restart the main POWER switch.” appears on the remote

control display.

Cause &

Solution

Set the main POWER switch located at the rear of the chair to OFF then back ON after about 5

seconds.

①

If the chair returns to normal, no further action is needed.

②

If the same message is displayed again, stop using the chair and unplug it from the wall

outlet. Contact your local distributor.

Summary of content (4 pages)

PAGE 1
TROUBLESHOOTING If there is still a problem after trying the solutions given in this troubleshooting guide, stop using the product immediately so as to prevent accident or injury and unplug the product from the wall outlet. For contact your local distributor, please refer to the last page of this booklet.
PAGE 2
Anyone other than an authorized serviceperson must not repair or disassemble. Problem The Automatic Shiatsu Point Locator Function is not working properly. (The height of rollers does not fit the shoulders.) Cause & Solution Sit further back in the chair so that your head rests firmly on the Shoulder Massage Unit. The roller shoulder positions can be adjusted using the ROLLER buttons immediately after the Shiatsu points are located. Problem Massage action stops in the middle of the program.
PAGE 3
TROUBLESHOOTING TROUBLESHOOTING 25 Problem If I try to recline the seat back or adjust the angle of the leg rest during air massage, the chair stops. Cause & Solution For safety purposes, the air pressure massage is designed to stop if the reclining seat back or the leg rest is activated. This is not breakage. Problem Air massage stops if the [+] button of BACK 3-D is pressed. Cause & Solution This is part of their design, and there is nothing wrong with the product.
PAGE 4
FAQ How do I make the massage deeper? During Preset Programs, adjust the intensity of massage with the BACK 3-D, AIR LEVEL, Back Vibe button (behind the panel), or each operation button for air massage (behind the panel) on the remote control. In Manual Selection mode, adjust the intensity of massage with the BACK 3-D, Back Vibe button (behind the panel), or each operation button for air massage (behind the panel) on the remote control.