All Models HRD PROFESSIONAL DUAL FUEL RANGE
Safety and Warnings Table of Contents 1. Warnings .................................................................................................................................................... 4 2. Welcome .................................................................................................................................................... 6 3. Before You Start ............................................................................................................................
Safety and Warnings Power Failure ...................................................................................................................................................47 Cooktop ............................................................................................................................................................47 Burner Grates ...................................................................................................................................................
Safety and Warnings 22. Warranty and Service ............................................................................................................................... 72 Warranties and Duration .................................................................................................................................72 Thor Group will pay for: ...................................................................................................................................
Safety and Warnings 1. Warnings These are the most critical warnings summarized below. • • • • If the instructions in this manual are not followed exactly, a fire or explosion may result, causing property damage, personal injury or death. Do not store or use gasoline or other flammable substances and liquids near this or other appliance, Never use this appliance as a space heater to warm a room. Installation of this appliance must be done by a qualified service agency or gas supplier.
Safety and Warnings Suffocation Warning / Carbon Monoxide Poisoning • • Never cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil lining may also trap heat, causing a fire hazard.
Safety and Warnings 2. Welcome Thank you for purchasing your HRG dual fuel indoor range. We appreciate your business and we recommend that you read this entire User’s Manual before operating your new appliance for the first time. This manual contains instructions on how to properly install and set up your new range, as well as insights into the unique features that our product offers. Please keep this manual for future reference, as it contains answers to questions that you might have as you begin to cook.
Safety and Warnings 3. Before You Start Make sure that the anti-tip device of the range has been properly installed. Find the model and serial numbers on the CSA label in the bottom right-hand corner of the backboard. Note these numbers down for future reference in the space provided in section “Warranty and service.” Read this guide, taking special note of the “Safety and Warnings” section. Remove all the packaging from the oven(s) and cooktop. Recycle items that you can.
Safety and Warnings 4. Safety and Warnings Safety Symbols Symbol Definition This symbol will alert you to potential personal or property safety hazards.
Safety and warnings Electrical Shock Hazard ✓ Before removing a faulty oven light bulb, make sure you turn OFF the power to the range at the main fuse or circuit breaker panel. If you don’t know how to do this, contact an electrician. ✓ Do not remove the back panel/kick plate. Due to electrical wires behind it, the kick strip grate should only be removed by a qualified technician.
Safety and warnings Slide the range forward. Install the anti-tip device as described in the instruction sheet Safely tilt the front section of the range and slide the range slowly back against the wall. The rear pins should slide under the bracket. Do not use the appliance until it has been secured. Failure to follow this advice may result in serious injury. 1. Find the two anti-tip brackets and screws placed in the plastic bag with manual. 2.
Safety and warnings Explosion Hazard ✓ If you smell gas, do not use the appliance. Open a window or door to let the gas escape, then follow the instructions on the inside front cover of this manual. ✓ Do not use water on grease fires. A violent steam explosion may result. ✓ Turn all burners off, then smother fire or flame with a dry chemical or foam-type extinguisher. Do not try to smother with flammable blankets. ✓ Do not heat unopened food containers such as cans.
Safety and warnings Poisoning Hazard ✓ Never cover any slots, holes or passages in the oven bottom or cover an entire rack or the oven floor with materials such as aluminum foil. Doing so blocks airflow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, creating a fire hazard. ✓ Clean the appliance with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid a steam burn.
Safety and warnings contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units. ✓ TO REDUCE THE RISK OF BURNS, DO NOT MOVE THE RANGE WHILE HOT. TO REDUCE THE RISK OF INJURY DUE TO TIPPING OF THE APPLIANCE, VERIFY THE REINSTALLATION OF THE RANGE INTO THE ANTI-TIP DEVICE PROVIDED, AND EXTEND LEVELING FEET AFTER RETURNING THE RANGE TO THE ORIGINAL INSTALLED POSITION.
Safety and warnings Other Safety Tips Read all the instructions before using the appliance. Use the appliance only for its intended purpose as described in these instructions. Careful opening oven door Use care when opening the oven door by allowing warm air or steam escape before removing or replacing food. Be sure your stove is properly installed and grounded by a qualified technician. All servicing should be referred to a qualified technician. Keep oven vent ducts unobstructed.
Safety and warnings please indicate whether it is natural gas or has LP kit installed. Do not use a towel or other bulky cloth. Do not heat unopened food containers. Buildup of pressure may cause the container to explode and result in injury. Do not reach for items over the stove when it is lit Be careful when reaching for items stored in cabinets above the appliance.
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Safety and warnings • • • Electric Broiler (Top) Heating Element: 1@3 500 W. Oven Electric Heating Element: 1@850 W(Top) & 3 000 W (Base), apply to 30-inch and 36inch oven. 1@2 500 W (Base), apply to 48-inch dual fuel range which has 18-inch oven.
Safety and warnings Cooktop Equipment Dual fuel range cooktop burner equipment as below: Model 1 2000 BTU 1 5000 BTU HRD3001U 1 8000 BTU Griddle (1 5000 BTU) 4 No 2 No HRD3002U 2 HRD3004U 4 No No HRD3031U 2 2 HRD3088U 2 1 HRD3604U HRD3605U 1 No 6 No 6 No HRD3606U 1 2 3 No HRD3618U 3 2 1 No 3 3 No 6 1 HRD3620U HRD4801U HRD4802U 6 HRD4803U 2 2 HRD4804U 3 3 HRD4806U 3 HRD3031U-A 2 2 HRD3618U-A 3 2 HRD4804U-A 3 3 18 1 2 1 1 3 1 No 1 No 1
Safety and warnings 6. Installation Instructions Save the next two pages for the local electrical inspector’s use 1. 2. 3. 4. 5. 6. 7. A child or adult can tip the range and be killed. Install the anti-tip device to the structure and/or the range. Engage the range to the anti-tip device. Re-engage the anti-tip device if the range is moved. See installation instructions for details. Failure to do so can result in death or serious burns to children or adults.
Safety and warnings bottom of cabinet A is allowed distance between bottom of cabinet and stove. See guidelines on previous page.
Safety and warnings 7. Dimensions and Clearances ✓ The depth of the range is 27 ½’’ (69.8 cm) overall. The range may be installed flush to the rear wall.
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Safety and warnings 8. Positioning of Range You may install a non-combustible material, such as tile, on the rear wall above the range and up the vent hood. It is not necessary to install non-combustible materials behind the range below the counter top height. DO NOT INSTALL CLOSER THAN 12 MM FROM ANY ADJACENT SURFACE. The minimum distance from the side of the range above the counter top to combustible sidewalls must be at least 18 inches.
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Safety and warnings Top Hood and Cabinet Specifications Minimum clearance allowed Condition Clearance between the top of the cooking surface and the bottom wood or metal cabinet that is protected by not less than: • 24” 1/4-inch-thick flame-retardant millboard covered with not less than: o No. 28 MSG sheet steel or o 0.015-inch-thick stainless steel or o 0.024-inch-thick aluminum or o 0.
Safety and warnings ....
Safety and warnings 9. Important Notes to the Installer 1. 2. 3. 4. 5. Read all instructions contained in these installation instructions before installing range. Remove all packing material from the oven compartments before connecting the electrical supply to the range Anti-tip brackets MUST be installed Observe all governing codes and ordinances. Be sure to leave these instructions with the consumer. Important Note to the Consumer Keep these instructions with your owner's guide for future reference.
Safety and warnings 7. Make sure the wall coverings around the range can withstand the heat generated by the range. 8. Before installing the range in an area covered with linoleum or any other synthetic floor covering, make sure the floor covering can withstand heat at least 90°F/32°C above room temperature without shrinking, warping or discoloring. Do not install the range over carpeting unless you place an insulating pad or sheet of 1/4" (6.4 mm) thick plywood between the range and carpeting. 9.
Safety and warnings Model and Serial Number Location Find the model and serial numbers on the CSA label in the bottom right-hand corner of the backboard. Note these numbers down for future reference in the space provided in section Warranty and service’.
Safety and warnings 10. Electrical Installation Power Supply Cord Kit Electrical Requirements, Connection & Grounding Guidelines ** The Plug is not included in the package. Please purchase this plug from your local appliance store. ** This appliance is manufactured ready to be installed with a 4-wire cord set. A 3-Pole, 4-Conductor Cord Kit with NEMA Type 14-50R, 50 Amperes dedicated circuit and marked for use with ranges is recommended by the manufacturer for Thor Kitchen Dual Fuel Ranges.
Safety and warnings Do not loosen the nuts which secure the factory-installed range wiring to terminal block while connecting range. Electrical failure or loss of electrical connection may occur. Access to Terminal Block Electrical Shock Hazard • • • • Electrical ground is required on this appliance. Do not connect to the electrical supply until appliance is permanently grounded. Disconnect power to the circuit breaker or fuse box before making the electrical connection.
Safety and warnings Electrical Connection Four Conductor Wire Connection to Range 1. Remove the screws at the lower end of the rear access cover and take it down to expose range terminal connection block. 2. Remove the screws to lose the cable clamp and pass through the four-conductor wire from the bottom of the range. 3.
Safety and warnings The wiring diagram for the terminal connection block is on the access cover. Electric Power Supply Requirements Your range must be electrically grounded in accordance with local codes or, in the absence of local codes, in accordance with the National Electrical Code (ANSI/NFPA 70, latest edition). In Canada, electrical grounding must be in accordance with the current CSA C22.1 Canadian Electrical Code Part 1 and/or local codes.
Electrical Installation HRG3080U Back Panel Layout 36
Electrical Installation HRD3606U Back Panel Layout 37
Electrical Installation HRD4803U Back Panel Layout 38
Electrical Installation Electrical Grounding Instructions This indoor gas cooking appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded threepronged receptacle. Where a standard two-prong wall receptacle is encountered, it is the responsibility and obligation of the customer to have it replaced with a properly grounded three-prong wall receptacle.
Gas Supply Requirement 11. Gas Supply Requirement Installation of this range must conform with local codes, or in the absence of local codes, with national Fuel Gas Code，ANSIZ223.1 / NFPA 54. In Canada, installation must conform to the current natural Gas Installation /code, CAN 1-1.1-M81 and with local codes where applicable. This range has been designcertified according to ANSIZ21.1a, latest edition. LP Gas in.w.c. Natural Gas in.w.c. Maximum gas supply pressure 13.0 10.
Gas Supply Requirement connection at the shut-off valve. 4. When all connections have been made, make sure all range controls are in the position and turn on main gas supply valve. 5. Leak testing of the appliance shall be conducted according to the manufacture’s instructions. Use some soap water (50% water and 50% soap) or a leak detector at all joints and connections to check for leaks in the system. Do not use a flame to check for gas leaks. 6. 6.
First Use 12. First Use Before you start 1. Make sure that the anti-tip of the range has been properly installed. 2. Find the model and serial numbers on the CSA label. Note these numbers down for future reference in the space provided in section “Warranty and service”. 3. Read this guide, taking special note of the “Safety and warnings” section. 4. Remove all the packaging from the oven(s) and cooktop. Recycle items that you can.
First Use Positioning the shelves Both the sides panel and shelves have safety stops to keep them from sliding out of the oven when pulled forward. Shelves also have a stop that prevents the shelves from hitting the back of the oven.
First Use This is how to properly position the shelves: Hold the front of both sides of the shelf firmly to keep it in horizontal position. Put the shelf on the slot horizontally. Lift the front about 15 degrees upward until the tag of the shelf clears the safety stop of the side rack. Then lower the shelf horizontally and slide all the way into the oven. Other shelves can be installed this way.
Cooktop Safety Guidelines 13. Cooktop Safety Guidelines There are dual ring burners have the same low turn-down setting (SIM) for gentle simmering (680 BTU/hr.). Use the SIM setting for melting chocolate and butter, cooking rice and delicate sauces, simmering soups and stews, and keeping cooked food hot. ✓ Never leave the cooktop unattended when in use. Boil over causes smoking and greasy spills that may ignite. ✓ Never allow flames to extend beyond cookware or curl up on sides.
Cooktop Safety Guidelines Surface Burner Ignition To light the top burners, push and turn the appropriate control knob counter clockwise to the “HI” position. You will hear a clicking noise – the sound of the electric spark igniting the burner. Once burner ignition has been achieved, turn the burner control knob to adjust the desired heat setting. When one burner is turned to the “HI” position, the burner igniters will spark.
Cooktop Safety Guidelines Flame Size When you select the flame size, watch the flame when you turn the knob. Any flame larger than the bottom of the cookware is wasted. The flame should be steady and blue in color. Foreign material in the gas line may cause an orange flame during initial operation. Power Failure If the gas does not ignite within four seconds, turn off the valve and allow at least five minutes for any gas to dissipate. Repeat the lighting procedure. Do not attempt to during power failure.
Cooktop Safety Guidelines Burner Grates The grates must be properly positioned before cooking. Improper installation of the grates may result in scratching of the cooktop and/or poor combustion.
Cooktop Safety Guidelines Oven Burner Use To light the oven burner, push and turn the appropriate control knob counter clockwise to the (150℉~500℉) position. You will hear a clicking noise, which is the sound of the electric spark igniting the burner. Once burner ignition has been achieved, turn the burner control knob to adjust the desired heat setting. Broil Burner Use To light the broiler burner, push and turn the appropriate control knob clockwise to the broil position.
Cooktop Safety Guidelines Oven Cooking Safety Guidelines ✓ Do not block the ducts on the rear of the range when cooking in the oven. It is important that the flow of moist warm air from the oven and fresh air into the oven burner never be interrupted. Avoid touching the vent opening or nearby surfaces during oven or broiler operation because they are hot. Do not pace plastics, paper or other items that could melt or burn near the oven vent. ✓ Use all the oven modes with the oven door closed.
Oven Function 14. Oven Function Natural Airflow Bake Natural airflow bake occurs when heat is transferred into the oven from the bake burners in the bottom of the oven cavity. Heat is then circulated by natural airflow. This is a traditional bake setting. Convection Bake The oven convection fan circulates and distributes the heat in the oven for faster even cooking. Convection cooking allows you to bake more items on multiple racks.
Oven Function The convection fan circulates heated air over and the around the food being roasted, sealing juices quickly for a moist and tender product while, at the same time, creating a rich golden-brown exterior. Use the broil/roast pan and slotted grid supplied with the range when roasting to elevate the meat on a metal roasting rack. This allows hot air to circulate around the meat, browning it more evenly like a rotisserie.
Broiler Operation 15. Broiler Operation Door must be closed during broiler operation. Broiling is a method of cooking tender cuts of meat directly under the infrared broiler in the oven. Broiling in the oven is accomplished with the oven door closed. It is normal and necessary for some smoke to be present to give the food a broiled flavor. If you open the oven door to check the food, have it open for as short a time as possible.
Broiler Operation To set the oven to Broil: Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert. Arrange the interior oven rack and place the broiler pan on the rack. Be sure to center the broiler pan and position directly under the broil burner. If preheating the broil burner first, position the broiler pan after the broil burner is preheated. Turn selector knob to Broil.
For the models with Griddle 16. For the models with Griddle Before Using the Griddle Clean the griddle thoroughly with warm, soapy water to remove dust or any protective coating. Rinse with clean water and wipe off to dry with soft, clean, lint-free cloth. A stainless-steel cover when the griddle is not being used is provided. Please note that the cover must be removed before turning the griddle on. Make sure the grease tray is under the front edge of the griddle.
Cleaning Instructions 17. Cleaning Instructions Do’s Read these cleaning instructions and the “Safety and warnings” section before you start cleaning your range. Before cleaning or removing any part, make sure that everything on the range has been turned off. Unless suggested otherwise in the following chart, allow any part to cool to a safe temperature before cleaning. If you do need to handle a warm or hot part (e.g. grill or griddle), take extreme care.
Cleaning Instructions Cleaning Burner Caps and Brass Flame Spreaders Check that the burner is turned OFF and allow it to cool before cleaning any part of the range. To avoid electrical shock or burns, turn off controls before cleaning. Lift off the burner cap and brass flame spreader. Wash them in hot soapy water, rinse, and dry. Use a stiff nylon brush or straight-ended paper clip to clear the notches of a flame spreader. Replace the flame spreader and burner cap correctly.
Cleaning Instructions Wipe and dry. Cleaning Broiling Pan and Grid Pre-soak any stubborn soiling in a solution of mild detergent and hot water. Wash by hand or in a dishwasher. Cleaning Bake and Broil Burners Do not clean these parts. They self-clean during normal use. Cleaning Porcelain Surfaces Clean oven interior and inner door liners with a solution of mild detergents and hot water. Rinse and dry with a soft, lint-free cloth. Do not use abrasives or commercial oven cleaners.
Cleaning Instructions Cleaning Stainless Steel Surfaces Do not use any cleaning product with chlorine bleach. Do not use a steel wool pad; it will scratch the surface. Use a hot, damp cloth with a mild detergent. Use a clean, hot, damp cloth to remove soap. Dry with a dry, clean cloth.
Replacing Burner Parts 18. Replacing Burner Parts This diagram shows how to replace the burner parts. When replacing the burners, make sure that the two locating pins on the bottom of the brass flame spreader are properly aligned with the locating pin holes on the top of the simmer ring.
Removing and Replacing Oven Door 19. Removing and Replacing Oven Door Do not lift the oven door by its handle. Doing so may damage the door. Make sure the oven and the door are cool before you begin to remove the door. Before removing the door, make sure there is a large enough clear, protected surface in the kitchen to rest the door on.
Removing and Replacing Oven Door Removing Oven Door Open the door very carefully 3. Holding the door firmly on both sides Open the levers fully on both sides. 4. Disengage the hinges and remove the gently close it about halfway. door, place on a protected surface. ..
Removing and Replacing Oven Door Replacing Oven Door Hold the door firmly in an approximately open position Open the door fully as shown, Insert the hinge tongues into the slots making sure that the notches on both sides drop into place as shown. 4. Fully close the levers on the left and right hinges, as shown, then close the door.
Removing and Replacing Oven Door Replacing Oven Light Bulb When replace bulbs, release the glass cover on the lamp holder first, and then remove the bulb to replace new light bulb.
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Procedure for Checking the Dual Burner Clicking Problem 20. Procedure for Checking the Dual Burner Clicking Problem Here’s the procedure to have Customer/Servicer check the condition for our current burner design. The procedure helps the electrode to sense the flame correctly: Step 1 Make sure the Burner Design is correct. Our current design for the burner is has the electrode on the left side (10 o’clock) and cross-over on the right side (2 o’clock). There are four parts for the dual burners.
Procedure for Checking the Dual Burner Clicking Problem Step 3 For the flame ring base part. make sure that the electrode will go through the hole on the 10 o’clock position. Make sure the electrode is not going through the hole next to the cross-over. Step 4 Make sure the electrode is vertical to the surface of the burner base. Please be notified that there’s a slot at the 8 o’clock position of the burner base. This slot helps to locate the burner base.
Troubleshooting Guide 21. Troubleshooting Guide If you can’t find an answer to your problem in the chart below, or if the problem cannot be fixed, you will need technical help. Contact your Authorized Service Center or Customer Care. Problem Probable causes What to do Cooktop Always be sure the stove is cool and burners OFF before proceeding. Some burners will not light. Flames do not burn all around the burner cap. Burner parts or igniters may be wet, dirty, or misaligned.
Troubleshooting Guide Problem Probable causes What to do If there is a Power Failure, can I still use the cooktop burners? Power outage in your area. The cooktop burners can still be used. To light them: 1.Holding a lighted match to the flame spreader, push in on the control knob and turn counterclockwise to LITE. 2.When the flame is burning all the way around the burner, you may adjust the heat.
Troubleshooting Guide Problem Possible causes What to do No power supply (oven light and halos do not come on either). Check that the circuit breaker hasn’t tripped and there is no power outage in your area. If there is a power outage, you cannot use the oven until power has been restored. Oven The oven doesn’t work (no heating). No gas supply (gas ovens). The supply to the house may not be working or there may be an outage. Contact your local gas supplier.
Troubleshooting Guide Problem Possible causes What to do The oven is not cooking evenly Large item like a turkey being cooked. If you are cooking a large item, be prepared to turn it round during cooking. If two shelves are used, check that space has been left for the heat to circulate. When a baking tray is put into the oven, make sure that it is placed centrally on the shelf. Check that the door seal is not damaged. A dish of water when placed on the shelf should be the same depth all over.
Warranty and Service 22. Warranty and Service This product has been manufactured by Thor Group, 13831 Oaks Avenue Chino, CA 91710. Thor Group disclaims all express warranties except for the following: This warranty applies to products purchased and located in the United States. Products purchased or located outside this area are excluded.
Warranty and Service Thor Group will not pay for: This limited warranty does not cover: Service to instruct you on how to use your range to correct house wiring, replace or repair house fuses. Service to correct the installation of your range. Repairs when your range is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
Warranty and Product Registration 23. Warranty and Product Registration Thor Group is not responsible for incidental or consequential damages. Under no circumstances will Thor Group’s liability exceed the cost that you paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Warranty and Product Registration Oven Door Handle Installation Your HRG range might have a KD handle that needs to be installed. Please Follow up the following procedures for the oven door handle installation 1. Check your Installation Kits for Door Handles 2 * Handle Holders, 1 * Installation Wrench, 1 * Handle (18”. 30” or 36”) 2. Put a silicone pad into both sides of the handle holders; 3. Find the notch on both sides of the handle and connect the handle to the handle holders.
Warranty and Product Registration 4. Lay the door handle against to the oven door and fit it on the connection part; 5. Use the wrench to get the door handle holder tight; 5. Check if the oven door is level and stable.
Warranty and Product Registration ______________________________________________________________ Customer Service # 877-288-8099 service@thorgroup.
