Use and Care Guide

Page. 17
How to Obtain Service or Parts
Before Calling Service
We want you to remain a satisfied customer. If a problem
comes up that cannot be resolved to your satisfaction
please let us know.
To reach a service representative, see the contact
information at the back page of the manual. Whether you
write or call, please provide us with the Model Number,
Serial Number and Date of Original Purchase or
Installation.
Product Data Rating Label
The data rating label shows the model and serial number.
Refer to the data label on the appliance when requesting
service.
The data rating label is located on the frame behind the
filter. Remove the filter to view it (see figure below for an
example).
Service Information
For handy reference, copy the information below from the
Product Data Rating Label located on the frame. Keep
your invoice for Warranty validation.
Model Number:_____________________________________
Serial Number:______________________________________
Date of Purchase:___________________________________
Also enter this information on the Product Registration
Form included with this product.
Register your BSH product to ensure timely service and
access to your product related information. You may
register your product through one of the following ways:
1. Mail in the completed Thermador Product
Registration card.
2. Register your product online at www.thermador.com.
3. Call us at Thermador customer service at
1-800-735-4328.