Installation Guide

10
Customer Service
Contact Customer Service if your appliance needs repair
(see phone number below). Our Customer Service will be
happy to provide you with information about an
authorized servicer near you.
Model (E) number and FD number
When you contact Customer Service, please have the
Model (E) number and the FD number for your appliance
available.
You can find the rating label with these numbers:
▯ in the appliance pass
▯ on the underside of the appliance
You can also find the Model (E) number by accessing
the basic settings of the cooktop. You can check the
Customer Service index (CSI) and the FD number in the
basic settings. Please refer to the section on “Basic
Settings” in your Use and Care manual.
THERMADOR® Support
Service
We realize that you have made a considerable
investment in your kitchen. We are dedicated to
supporting you and your appliance so that you have
many years of creative cooking.
Please do not hesitate to contact our STAR® Customer
Support Department if you have any questions or in the
unlikely event that your THERMADOR® appliance needs
service. Our service team is ready to assist you.
USA
800-735-4328
www.thermador.com/support
Canada
800-735-4328
www.thermador.ca
Parts and Accessories
Parts, filters, descalers, stainless steel cleaners and more
can be purchased in the THERMADOR® eShop or by
phone.
USA
http://store.thermador.com/us
Canada
▯ If you live in any of the Atlantic provinces, Ontario, or
Québec contact:
Marcone
1.800.287.1627
▯ If you live in any of the Territories, Manitoba,
Saskatchewan, Alberta, or British Columbia contact:
Reliable Parts
1.800.663.6060
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