Getting Started Guide

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Troubleshooting.14 ...........
Before contacting the service center, you are advised to
follow the instructions below:
You are advised to fully charge (
• ) the battery for
optimal operation.
Avoid storing in your phone as this may affect its •
performance.
Use User Data Format to perform phone formatting,
•
(to perform User Data format, hold down
*
while
simultaneously pressing the power on/off key under the
power off mode).
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your
•
battery, then turn your phone on
Check the battery power level, charge for at least 20 •
minutes
If it still does not work, please use User Data Format •
to reset the phone
(1)
General information13 .....
Hot Line Number: • In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
Your cellphone is a transceiver that operates on GSM networks with
850/900/1800/1900 MHz bands or UMTS networks with 850/1900
MHz.
Protection against theft
(1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your mobile
phone by entering *#06# and keep it in a safe place. It may be requested
by the police or your operator if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release of
your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
borne by the operator exclusively.
(1)
Contact your network operator for service availability.