TCL• Roku TV User Guide Models: 28S3750, 32S3750, 40FS3750, 48FS3750, 55FS3750, 32S3800, 32S3850(A/B/P), 40FS3800, 50FS3800 Version 6.2 English Illustrations in this guide are provided for reference only and may differ from actual product appearance. Product design and specification may be changed without notice.
Copyright Portions © 2015 TCL and Roku, Inc. All rights reserved. ROKU, the ROKU Logo, and “NOW THIS IS TV.” are trademarks and/or registered trademarks of Roku, Inc. in the United States and other countries. Material in this User Manual is the property of TCL and its subsidiaries, and Roku, Inc.
Important information The lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
Product Registration Please register your TCL Roku TV purchase on-‐line at www.TCLUSA.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage. Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase.
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Contents TCL• Roku TV ................................................................................................................................................. i Important information ............................................................................................................................... i Important safety instructions ....................................................................................................................
Playing content from local network media servers ............................................................................... 37 Adjusting TCL• Roku TV settings ................................................................................................................ 38 Settings menu ........................................................................................................................................
Notices ................................................................................................................................................... 72 Additional TCLLegal Statements ...........................................................................................................
Welcome Congratulations on the purchase of your new TCL • Roku TV! Discover the joy of endless entertainment. After it’s set up, you’ll be able to access a world of streaming content channels that may include Netflix, YouTube, Crackle, CNET and literally thousands more.
3. Personalize your home screen • Put your favorite broadcast TV, streaming channels, gaming console and other devices front-‐and-‐center on the home screen. No more flipping through inputs or wading through complicated menus.
Connections and setup Before initial setup Protect against power surges • • • • Connect all components before you plug any power cords into the wall outlet or power strip. NEVER plug your TCL Roku TV into an outlet that is controlled by a wall switch. Turn off the TV before you connect or disconnect any cables.
Set up your TCL• Roku TV Open the box and remove the TV and other items. Be careful, the TV is heavy! What’s in the box To mount on a wall If you are mounting your TCL Roku TV to the wall, do not attach the TV base stand or TV stand column.
To use the stand Your TCL Roku TV comes without the stands attached so that you can choose to use the stands or mount your TV to a wall using a wall mount (sold separately). If you want to mount your TV to the wall, don’t attach the stand legs. A – Place the TV face down on a soft, cushioned surface on a table.
C – Secure stand column to the TV with the four (4) screws..
Connect your TCL• Roku TV This section explains how to connect your devices to your TV.
Connecting a component with an HDMI® cable If possible, connect your devices using HDMI® cables (not provided). They provide the best video quality and also carry audio signals, so that only one cable is needed. For best picture quality, we recommend that you use cables designated as High Speed (Category 2) HDMI® cables.
Connecting an AV receiver or digital sound bar” on page 10. Connecting headphones or analog sound bar You can connect headphones or an analog sound bar (not provided) to the TV’s headphone jack. Tip: Inserting a plug in the headphone jack disables the sound from the TV’s built-‐in speakers.
Connecting an AV receiver or digital sound bar to the TCL• Roku TV You can enjoy Dolby Digital multichannel sound from your TV if you connect a digital amplifier in either of two ways: • • Digital optical audio out (S/PDIF) – Connect a TOSLINK optical cable (not provided) from the TV to the Optical input on your receiver or sound bar.
Remote control batteries Open the back of your Roku TV remote control and insert two AAA batteries, observing the proper orientation. Reattach the back cover. “Roku TV Remote control” on page 31 explains how to use the remote control in each of the TV’s operating modes.
Guided Setup With the preliminaries out of the way, it’s time to turn on your TCL• Roku TV. As the TV starts for the first time, it leads you through Guided Setup, which configures the TV before you start to use it.
3. After a few seconds, Guided Setup starts: Setting up your TCL• Roku TV With the first Guided Setup screen on your TV, follow these steps to set it up: 1. Press OK or RIGHT on the remote control to go to the next screen: 2. Press OK to select Set up for home use. Home mode is the right choice for enjoying your TV.
3. Press UP or DOWN to highlight the name of your wireless network, and then press OK to select it. Other options: • Connect to the Internet later – If you’re unable to connect to the Internet, that’s OK. You can skip this step and use the TV to watch broadcasts, play games, and watch DVDs.
Note: Highlighting either of these options displays an informational panel with the unique media access control (MAC) address of your Roku TV. You will need the MAC address if your wireless router is configured to use MAC address filtering. • Private network – If your wireless network name is hidden, it won’t appear in the list.
7. As soon as the TV is able to connect to the Internet, it downloads and installs its first software update, and then restarts. Tip: Your TV automatically checks for updates periodically. These updates provide new features and improve your overall experience with the TV.
After you log in or create your Roku account, the TV gets an acknowledgement and adds your preexisting streaming channels, if any, to your Roku TV. This process is automatic and takes a few moments—a little longer if you already have a lot of streaming channels to add.
After it adds your selected streaming channels, the TV helps you set up the devices that you’re connecting to it, such as a cable box, Blu-‐ray player, or game console: 9.
10. Connect all the devices you plan to use with your TV, turn them all on, and then select Everything is plugged in and turned on. The TV now takes you step by step through each of its inputs and asks what kind of device you have connected.
If you find yourself a long way from the Home screen, you can always get back right away by pressing one button: . Connected TCL• Roku TV Home screen Here is a typical Home screen from a Roku TV that’s connected to the Internet and paired with a Roku account.
Connected Home Screen, Canadian markets Personalize your Home screen You can do a lot to personalize your Home screen and make it just right for you and your family: • • • • • • Add streaming channels by using the Streaming Channels menu option to browse the Roku Channel Store. Remove a tile by highlighting it and pressing Þ.
Non-connected TCL• Roku TV Home screen Here is a typical Home screen from a Roku TV that is not connected to the Internet. Personalize your Home screen You can do a lot to personalize your Home screen and make it just right for you and your family: • • • • Remove a tile by highlighting it and pressing Þ.
Benefits of connecting Connecting brings out your TCL• Roku TV’s full potential! Make any night a movie night Thousands of movies to choose from, across all major streaming movie channels like Netflix, Cineplex Store, Crackle, and more*. You’ll never run out of something new to watch.
Tip: Some content cannot be paused or skipped. For example, if you are viewing live programming or a program that is supported by ads, you generally are not allowed to skip the ads.
• • Use the Connect and activate now option in the Settings menu. From the Home screen menu, select Settings, then Network, and then Connect and activate now. If you want to start over from the beginning, use the Settings menu to do a Factory reset, and then go through Guided Setup again.
Setting up Antenna TV Despite all of the entertainment possibilities of your Roku TV, you may also want to watch broadcast TV. You watch broadcast TV in much the same way you watch other entertainment choices. You select a tile—the Antenna TV tile—from the Home screen.
2. On the Home screen, select the Antenna TV tile. 3. Read the simple on-‐screen instructions and select Start setup. 4. If prompted, select your time zone. You’ll only need to do this if the TV can’t figure out your time zone from your Internet connection.
6. Wait while your TV scans for broadcast (antenna TV) stations… … and then cable TV channels.
Scanning for channels can take several minutes. Tip: Repeat the channel scan from time to time to make sure you are receiving all of the latest channels. Broadcasters add and remove channels, move channels to different parts of the spectrum, and change the power levels of their channels periodically.
Using your TCL• Roku TV This section provides information on using the day-‐to-‐day features of your TCL• Roku TV. TCL• Roku TV status light Your TV has a single status light on the front panel.
The controls on the TV enable you to perform simple functions, but are not a substitute for the remote control. The joystick-‐type control on the back of your TV near the lower right side provides the following functions: • • • Press in to toggle between power ON and Standby. Press up or down to increase/decrease the volume.
Getting around You’ve already done a bit of navigating with the remote control when you completed the Guided Setup and when you set up Antenna TV. This section explains how to use the remote control for everyday TV use. POWER If the TV is in Standby mode, turns power on. If the TV is on, puts TV in Standby mode.
OK Selects the highlighted option. When watching TV, this button displays information for the current TV program. REWIND When playing streaming video that supports this feature: • First press rewinds at 1x speed. • Second press rewinds at 2x speed. • Third press rewinds at 3x speed.
VOLUME UP Turns volume up one setting with each press. Press and hold to turn volume up rapidly. A volume indicator shows the volume level while you are adjusting the volume and for a few seconds afterward. Note: If the TV is muted, pressing VOLUME UP unmutes the sound.
• • Press LEFT to display the channel list, and then press UP and DOWN to move the highlight through the list one channel at a time. Or press REWIND and FAST FORWARD to move the highlight through the list one page at a time. When you’ve highlighted the channel you want to watch, press OK.
• Program description. If the entire description does not fit, press OK to expand the size of the banner and see the entire description. Adjusting settings Press Þ to display the Options menu. Press UP and DOWN to highlight an option, and then press LEFT and RIGHT to change the setting.
To use this feature, first make sure your media files are compatible with the Roku/USB Media Player. As of the publication date of this guide, the following media file formats are supported*: • • • Video –MKV (H.264/262), MP4, MOV (H.
Adjusting TCL• Roku TV settings You can adjust most picture and sound settings while you are watching a program by pressing Þ to display the Options menu. If you don’t find what you need, there are additional picture and sound settings in the Settings menu. In most cases, the changes you make apply only to the input you are using.
Options menu The Options menu for each TV input provides settings for controlling the appearance of the picture and the quality of the audio. To view the Options menu, press Þ whenever you are watching a TV input or streaming a video.
• Closed captioning – Controls when you see captions. This setting is only offered for Antenna TV, the AV input, and streaming videos. Any set value remains in effect across only these inputs. o Antenna TV – Turn captions on or off, or set them to appear only when the TV sound is muted.
To adjust the settings on the Advanced picture settings menu, press UP or DOWN to highlight a setting, and then press LEFT or RIGHT to change the setting. You’ll notice the changes you make right away in picture appearance. Tip: When you highlight a setting, the header text explains the effect of its current value.
Tip: To dismiss the Advanced picture settings menu, just wait a few seconds without pressing any buttons. Or press Þ again to dismiss the menu immediately.
The Roku Feed Use The Roku Feed to find out when you can watch upcoming movies. The Roku Feed gives you updates on your list of movies that are coming soon to theaters. With The Roku Feed, you’ll know when your favorite movie is ready to stream, the channels it is on, and how much it will cost.
Searching for movies & shows Searching for movies and shows across multiple streaming channels is one of the unique features of your Roku TV.
Tip: Use the free Roku mobile app on your smartphone or tablet to make searching even faster. Not only can you use your device’s keypad to type, you can search simply by touching the voice search icon and saying the name of the movie, TV show, actor or director, channel, or game.
Using the Roku Channel Store The Streaming Channels menu option takes you to the Roku Channel store, where you can add new streaming channels to your Roku TV. Tip: The Streaming Channels menu option is available only if your TV is connected to the Internet.
Customizing your TCL• Roku TV There are several things you can do to personalize your TCL• Roku TV. Rearrange tiles Whenever you add a TV input tile, it’s added at the top of your Home screen. Whenever you add a new streaming channel from the Roku Channel Store, it’s added at the bottom of your Home screen.
6. Repeat these steps to move other tiles until you have arranged your Home screen to your liking. Edit broadcast TV channel lineup When you set up the TV tuner as described in “Setting up Antenna TV” on page 26, the TV adds all the channels with good signals that it could detect in your area.
To rename an input, you can either: • Highlight the input tile in the Home screen, and then press Þ to display a list of options. From the list of options, select Rename input. Then select a new name and icon. or • Press From the Home screen, navigate to Settings > TV inputs.
• Custom settings – Turn Featured themes on or off. When Featured themes is on, the TV automatically switches to featured themes—like certain holidays —for a limited time whenever Roku makes them available, and then switches back to your selected theme when the featured theme expires. When off, the TV always uses your selected theme.
Auto power off settings To help you save energy, your Roku TV can automatically turn itself off after a period of inactivity or a period during which no signal has been detected. It is factory-‐configured to do both of these things, but you can change these settings if needed.
Important: If you forget your PIN, the only way to recover is to perform a factory reset operation, as explained in “Factory reset everything” on page 65. Be sure to write it down in a safe place just in case.
3. Make sure the check box next to Enable parental controls is checked. If not, highlight it and press OK. Blocking based on US TV ratings Most broadcast US TV shows—other than movies—contain rating data that enables parental controls to block shows that parents don’t want others to view.
• • R – Restricted NC-‐17 – Not for age 17 or younger Unlike US TV ratings, there are no individual content types within the ratings. But like TV ratings, blocking movies with a particular rating also blocks movies with a higher rating, and unblocking movies with a particular rating also unblocks movies with a lower rating.
• 18+ – Generally not suitable for viewers under 18 years Blocking content with a particular rating also blocks content with a higher rating, and unblocking content with a particular rating also unblocks movies with a lower rating. To block programs based on AGVOT ratings: 1.
3. Highlight Block and press OK. When blocking is enabled, the adjacent padlock icon changes from unlocked to locked. Tip: Blocking programs that have been assigned a rating of “Unrated” does not block programs that have no rating assigned to them (for example a broadcast of a local town council meeting).
2. Use the arrow buttons to enter your PIN code, and then press OK to select Unblock everything. After unblocking shows that have been blocked, all blocking is disabled for two hours or until you turn off the TV. Changing the parental control PIN To change your parental control PIN: 1.
More settings This section describes the features and settings of the Roku TV that were not covered in the other parts of this guide. Changing network settings If needed, you can change your network settings at any time.
network name. Unless you changed the factory-‐set network name, you can find the name (also called SSID) on a label the router. Tip: Wireless networks that are password-‐protected display a “padlock” icon adjacent to the name. Changing caption settings You can change many different settings that affect the appearance of captions.
• • • • • • Text color -‐ Choose from a list of colors for the text. As you move the highlight to each color, you can see a sample of the result in an adjacent panel. Text opacity -‐ Choose from a list of opacity settings for the text. This setting determines how much the area behind the text shows through the text.
Scanning for broadcast TV channels again There will be times when you need to create a new channel list. For example, you: • • • Change cable providers Reorient your TV antenna Move to a different city with different channels Whenever you need to update your TV channel list, you can repeat the channel scan.
Changing the audio mode The TV has two audio modes, accessed by navigating in the Home screen menu to Settings >Audio > Audio mode: • • Stereo – Use this setting for internal speakers, headphones, and external stereo amplifiers connected through HDMI® ARC, SPDIF optical, or headphone jack.
Controlling other devices through CEC Consumer Electronics Control (CEC) enables your Roku TV and other CEC-‐compatible home entertainment components to control one other in various ways. First, the CEC-‐compatible devices must “discover” one another and report their capabilities.
Enabling system audio control System audio control enables the TV remote control to change the volume and mute state of an amplifier or sound bar connected through HDMI®, and to display the external device’s volume and mute status in the TV’s on-‐screen display.
Restarting the TCL• Roku TV You can restart the TV when necessary. Restarting has the same effect as unplugging the TV power and then plugging it in again. To restart the TV, navigate to Settings > System > Power and then move right to System restart and then Restart. Press OK to confirm restart.
What if I can’t access the Factory Reset option? It is possible that your TV might get into a state where you cannot access the various menus, including the menu option that lets you perform a factory reset operation. If that happens, you can force the TV to reset by following these steps: 1.
Getting system updates If your TV is connected to the Internet and linked with a Roku account, it will automatically get updates from time to time. You don’t need to do anything. But if you are aware that an update is available and you don’t want to wait until the TV updates itself, you can manually check for updates.
The System update screen on a non-‐connected TV gives you the opportunity to connect your TV to the Internet to automatically receive updates. We recommend this option if it is possible in your situation.
Other devices Screen Mirroring your phone or tablet Your Roku TV has a feature called screen mirroring that lets you mirror your smartphone or tablet on your TV. Share videos, photos, web pages, and more from compatible devices*.
FAQ For the latest answers to Frequently Asked Questions, visit Common Questions section of the TCLTV support website (www.TCLUSA.com/support) and the Support section of the Roku website (www.roku.com).
Other information Battery Caution and Disposal Information • • • • • • • • For best results, use alkaline batteries. Install only new batteries of the same type in your product. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
• • Storage Temperature Storage Humidity -‐15°C to 45°C (5°F to 113°F) 10% to 90%, non-‐condensing Notices TTE Technology, Inc.
• PRE-‐AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-‐HOME REPAIR/REPLACEMENT/ RENTAL SERVICES. What your warranty does not cover • Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit.
• This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your unit outside the United States or seek warranty coverage outside the United States: This warranty does not apply. Contact your dealer for warranty information.
Legal statement Please note—your access and use of streaming content and channels via the TCL• Roku TV are governed by the TCL• Roku TV End User Agreement (see below). By using the TCL• Roku TV, you agree to the following disclaimer.
games, text, graphics and other audio or visual materials; and “Content Provider” means any third party who provides video, audio, photo, games, text, graphics or other audio or visual materials that are accessible via the Channel Store and the Television.
PLAYREADY SOFTWARE TO ACCESS WMDRM-‐PROTECTED AND PLAYREADY-‐PROTECTED CONTENT. IF THE WMDRM OR PLAYREADY SOFTWARE FAILS TO PROTECT THE CONTENT, CONTENT OWNERS MAY ASK MICROSOFT TO REVOKE THE SOFTWARE’S ABILITY TO USE WMDRM OR PLAYREADY TO PLAY OR COPY PROTECTED CONTENT. REVOCATION DOES NOT AFFECT UNPROTECTED CONTENT.
You will continue to receive the Content until the end of the subscription period, and fees for the remainder of the subscription period will not be refunded. Credit/Refund Policy. Credits and refunds will be issued only in accordance with the terms posted at www.roku.com/support. For details, go to www.roku.
code of, modify, or create derivative works of the Mobile Apps, or of any updates thereto or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any Separately Licensed Code included with a Mobile
the Software or any Mobile App. Your notice should include Your full name, Your current postal address, telephone number and email address, the product name and serial number for Your Television, and a copy of the original proof of purchase for Your Television.
Macrovision statement This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.
