SERVICE CARD service center. \ Thank you for purchasing We strive to make sure each item you got Is perfect and ensure all parts and hardware are included in our package. However if you era experiencing a shortage of any pert or hardware, PLEASE da not return the product to any local store directly. Try to contact us, we will do our best to solve your problem and expedite the missing item to you as soon as possible from our local custom er Please provide following information wham you contact us.