Warranty
SuperFast® BayRock Vinyl Planks
Lifetime Residential Warranty
10y Light Commercial Warranty
What the CFL Flooring SuperFast® BayRock Vinyl Warranty Covers:
CFL Flooring warrants lifetime residential use or 10 years of commercial use from the date of original purchase this LVP floor:
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Will be free of manufacturing defects.
Will not stain from normal household consumable items such as food or drinks.
Will not wear through the decorative surface (minor scratches or loss of gloss is not considered wear)
Will not fade as a result of direct sunlight or household lighting
Pre-Installation Warranty
It is the duty of the installer, whether professional or DIY (do it yourself), to inspect all flooring before installation. If during inspection
the installer or buyer feels the floors is the wrong color, improperly manufactured, is off-grade or is the wrong gloss level, he/she
should NOT install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be
accepted for flooring which is visibly wrong if such flooring is installed. Installed flooring is deemed to be visibly acceptable.
Moisture Warranty
CFL Flooring warrants the LVP/LVT flooring in its original manufactured state to the original purchaser from the date of purchase, under
normal residential use, that the surface, when properly installed, shall be resistant to damage from normal household spills resulting in
discoloration or structural decomposition. The Moisture Warranty does not cover flooding, standing water, leaking pipes, household
mechanical failures, appliance leaks or pet urine.
No Gap Warranty
CFL Flooring BayRock vinyl tile products also include a Limited 10-Year No Gap Warranty:
A gap is defined as seam separation along the long or short end of the plank under normal commercial use.
A gap must be bigger than the thickness of a business card (> 10 mils) and longer than the short side of a business card (<2").
Installation over Radiant Heat Subfloors:
We warrant to you (the original purchaser) that this BayRock Vinyl flooring may be installed over water-based radiant-heated subfloors,
provided the surface temperature of the system does not exceed 81 degrees Fahrenheit (27 degrees Celsius). IMPORTANT: Due to the
speed of sudden temperature changes, which has potential to negatively affect vinyl flooring construction, it is not recommended to
install over electrical radiant heating systems. This will not be covered by the manufacturer’s warranty. Only radiant heating systems
using water are acceptable.
Before installing over newly constructed radiant heat systems, operate the system at maximum capacity to force any residual moisture
from the cementitious topping of the radiant heat system. Then set the thermostat to a comfortable room temperature for the
installation. It is recommended that the radiant heat be applied in a gradual manner after installing the BayRock Vinyl flooring. Refer to
the radiant heat system’s manufacturer recommendations for additional guidance.
What you should do if any of the above listed problems occur:
The original residential purchaser should notify their authorized CFL Flooring dealer from which the original purchase was made of any
defect no later than 30 days after discovering the defect but within the same time period of this limited warranty. The original
residential purchaser must present to that Authorized CFL Flooring dealer the following items for a limited warranty claim to be considered:
• A valid proof of purchase in the form of sales receipt which establishes proof of purchase;
• A detailed description of the problem and/or a photograph/sample that clearly shows the warranty problem.
What CFL Flooring will do:
CFL Flooring honors a claim under this limited warranty, it will authorize repair or replacement at the pro-rated percentage cost of the
material. This percentage is determined by the number of years remaining on the warranty and the length of the warranty. For
example, if the claim is made 3 years after purchase on a CFL Flooring product warranted for 15 years, then CFL Flooring will pay 80% (12/15th) of
the material.