Warranty Guide
1-Year Manufacturer Warranty Information
We are committed to providing helpful US-based customer service to assist you with any
product needs. If you receive your product and there is a manufacturer defect, do not hesitate
to contact us. For more information, read on to learn about our warranty and how to contact us
to make a claim.
What is Covered?
Our 1-year limited manufacturer warranty covers any defects in material or workmanship under
normal use during the warranty period. During the warranty period, we will replace at no charge,
parts of a product, or an entire replacement of a product that proves defective because of
improper material or workmanship during normal usage.
What is Not Covered?
1. Inadequate care and/or neglect
2. Environmental and/or natural elements
3. Immersion in water, unless specied
4. Improper installation/storage and/or maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modications. This includes any and/or all defects arising out of freezing
water damage, hard water damage, failure to keep the unit clean and free of harmful additives
such as bleach, chlorine, etc., that aects the paint and/or parts. Additionally, the warranty does
not cover any additional charges or installation, removal, disposal or consequential damage
associated with any warranty claim.
How to Open a Claim?
To open a claim, you must provide proof of purchase with the purchase date and photos of the
defective merchandise. These items are required to help us determine the actual cause of the
defect and for future quality control.
Contact us at customerservice@sunnyda zedecor.com with your photos and issue.
Warranty claims generally take 3 to 5 business days to process.
Thank you for choosing Sunnydaze Decor. We stand behind our brand and the quality of the items we sell.
Replacement parts or products will be sent at our discretion within the 1-year warranty period. Proof of purchase, with
the date of purchase as well as photos of the merchandise defect, must be provided. Photos are used to determine
the cause of defects and for future quality control. Register your warranty at https:// tiny.cc/SunnydazeWarranty
If you have any questions, comments or concerns, feel free to contact us by phone at 833-982-1977, by email:
customerservice@sunnydazedecor.com, or via our contact us page at https://tiny.cc/SunnydazeContact
06/2020