Homeguard DVR Instruction Manual CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER. NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of noninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law of the Restriction of Hazardous Substances (RoHS) directive, which means our manufacturing processes and products are strictly “lead-free” and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product’s end-of-life.
Homeguard DVR Instruction Manual Contents 1 2 3 Introduction .............................................................................................................................................................. 6 1.1 DVR Layout ........................................................................................................................................................ 7 1.2 Connecting the DVR ..........................................................................................
4.2 Maintain .......................................................................................................................................................... 35 4.3 Output ............................................................................................................................................................. 35 4.3.1 4.4 6 Storage ...............................................................................................................................................
Homeguard DVR Instruction Manual 1 Introduction Congratulations on your purchase of this Homeguard DVR. Homeguard by Storage Options offers a complete CCTV solution for home or office security, featuring high quality cameras, internal HDD, easy setup and configuration, alarm triggers, and network connectivity. With this DVR, you can easily record up to 8 video and 4 audio* channels for up to 400 days**. It could not be simpler to keep a watchful eye on your home or office. This system features: H.
1.1 DVR Layout Front Panel 1 1. 2. 3. 4. 5. 6. 7. 8. 9. 2 3 4 5 6 7 8 9 USB 2.
Homeguard DVR Instruction Manual 1.2 Connecting the DVR Power the DVR directly by using the adapter supplied in the DVR box. To power the cameras (if supplied), use the adapter supplied in the camera box, along with the splitter cable, as per the diagram below: 12V/3A PSU To cameras Splitter cable The cameras are powered via the 18m CCTV cable supplied. The cable carries both the power to the camera, and the video feed from the camera to the DVR.
1.3 Mounting the cameras Each Homeguard camera is supplied with a mounting kit for attaching it to a wall. Before you affix the camera in position, please ensure the cable is of adequate length to reach the DVR. To mount the camera on a wall or ceiling, follow these instructions: 1. Ensure the surface you want to mount the camera on is solid and can support the weight. 2. Accurately mark on the wall the position of the holes to be drilled. 3.
Homeguard DVR Instruction Manual 1.4 Basic operation Using the DVR with the USB Mouse (Recommended) The easiest way to operate the DVR is to use the included USB mouse, as it will allow a smooth and intuitive use of the menu system.
2 Getting Started At first use, it is a good idea to set some basic parameters, which will enable you to use the DVR more easily and ensure all systems work as they should.
Homeguard DVR Instruction Manual 2.2 Formatting the hard drive It is important to format the hard drive before first use, to ensure it is clear of any data and ready to work with the DVR. If the hard drive used is set to the wrong format, the DVR may not be able to record. CAUTION Formatting the HDD will erase all data saved on it, if you are not using a brand new HDD, please ensure you have backed up any data you may want to keep.
2.3 Adjusting the time and date It is important to adjust the time and date on your system, to ensure the recorded files are properly labelled. In the main menu, select CONFIGURATION then SYSTEM The System screen allows you to adjust the system time and date, and which format they are displayed in. Once the time has been adjusted, click Save. You can then amend other settings as required, click OK when done.
Homeguard DVR Instruction Manual 2.5 Setting a password As stated, the default password for the “admin” account is blank, meaning there is no password. We advise you to set a password on your DVR to protect your privacy, however this decision is up to you. In the main menu, select SETUP, then ACCOUNT. In the Account screen, select the account you want to modify (in this case, the Admin account), then click Modify Password.
2.6 Menu shortcuts From the main viewing screen, a right click anywhere on the screen opens the Quick Menu. This gives you a number of shortcuts to access the main features quickly: View 1 displays one channel in full screen, you can choose which channel via the drop down menu.
Homeguard DVR Instruction Manual 2.8 Playback From the main viewing screen, right click to open the Quick menu and select Search. This will open the main Search/Playback screen To begin playback: Choose the type of recording (Video/Picture) Select the recording date via the calendar. The days where a recording has occurred are highlighted. Select which channels to playback The time track on the bottom part of the screen displays all recordings for the chosen day.
3 Basic Use This chapter covers the main functions DVRs are used for, i.e. recording, alarm, and remote viewing (from a PC or mobile). Playback options are described in chapter 2.8. 3.1 Menu layout The main menu has 6 options: SEARCH: takes you to the playback screen SETUP: to adjust system, recording, network, alarm and account settings, as well as how the system deals with errors.
Homeguard DVR Instruction Manual 3.2.1 Recording settings The Local Channel tab is used to define how the DVR records the footage, for each channel. These settings affect the quality and size of the video, which also means how much time you will be able to record. As a rule of thumb, the higher the video quality, the more space it needs on the hard drive. Compression: Modern DVRs use H.
3.2.2 Schedule In the Record Plan tab, you can define a recording schedule for each channel. For example, you may choose to record only during office hours. Choose which channel you wish to schedule and how long to prerecord (for event triggers only). To plan the recordings for each day, click Set next to the chosen day. Define up to 6 time periods by entering the start and finish times for each one, and select the type of recording applicable for this period (see chapters 3.2.3 and 3.2.
Homeguard DVR Instruction Manual 3.3 Alarm Modes In the main menu, select SETUP, then ALARM. 3.3.1 Local Alarm You can enable the DVR to be triggered by an external alarm, or vice versa. Please confirm the required settings with your alarm supplier. 3.3.2 Mobile Alarm Enables any DVR alarm to be relayed to your mobile phone, via the DVR’s app. This is enabled by default. 3.3.
Period defines when the alarm will be active. You can set up to 6 active periods for each day of the week. Click Set next to the chosen day. Enter the start and finish times for each period, then tick the period to confirm. If this activity period apply to other days, tick these below. Click OK when done. Action defines what the DVR will do when the alarm is triggered, tick any you wish to apply. The options are: Record any channel. Click Select to choose which channel to record and how long for.
Homeguard DVR Instruction Manual 3.4 Access your DVR remotely via a computer or mobile This DVR can easily and securely be accessed remotely from any computer connected to the internet, or a compatible mobile phone. To achieve this, it is necessary to connect the DVR to your home network, and ensure it is correctly setup. 3.4.1 Network and P2P settings To ensure the system is setup properly, you need to find your router’s local IP address, and apply it to the DVR.
Windows Vista / Windows 7 Click “Start”, then in the “Search programs and files” box, type cmd and press Enter. A command prompt will open. Type ipconfig /all and press Enter. Find the value for “Default Gateway”, this is your router’s local IP address. For example, it could be “192.168.1.1”. You can now close the command prompt window. Type exit and press Enter, or click the cross at the top right of the window.
Homeguard DVR Instruction Manual 3.4.1.2 Apply these settings to the DVR From the main menu, select SETUP, then NETWORK. Ensure the Gateway and Alternate DNS Server fields are filled in with your router’s local IP address. Other settings on this screen are only relevant to advanced users, and should be left as default. If these are changed, it may affect your DVR’s connection to the network. NOTE Please ensure DHCP is left unticked.
To resolve this, please add www.vssweb.net to Internet Explorer’s trusted websites. These are approved websites and benefit from lower security settings. In your browser, click Tools, then Internet Options. In the Security tab, select the Trusted sites icon, then click Sites. Enter www.vssweb.net in the box then click Add, then Close and OK to close the Tools menu. Select Device Login, then enter your DVR’s ID number and password and click Login. storageoptions.
Homeguard DVR Instruction Manual The main viewing window can display up to 36 channels simultaneously. The Channel menu, on the left, shows what channels are available. Click on the selected channel name to display it in the highlighted window, or click Open All to display all available channels at once. The channel is marked as active when the icon next to the name is yellow: 26 The PTZ menu, on the right, allows you to control any Pan/Tilt/Zoom camera connected to the DVR.
Choose how many windows to display using the Window menu at the bottom: The Settings menu in the bottom right corner allows you to adjust display settings for each channel, and to set the location of recordings and snapshots on your computer: The Functions menu offers several options, applicable to each channel separately: Each function is toggled on or off by clicking the corresponding icon. The icon turns green when toggled.
Homeguard DVR Instruction Manual The SEARCH menu allows you to play files recorded on the DVR. Select the type of recording, start and finish times and channel you wish to search, then click Search. Double click on the selected recording to start playback in the selected window. In Playback mode, the controls below appear at the under the main screen when the playback window is selected. These can be used to navigate through the video like a DVD player.
3.4.3 Access the DVR on your mobile To view your DVR on your tablet or smartphone, please install the IMSEye app (available to download from your mobile device’s app store, also available on the software CD included for direct installation). With this you can view the live feed, review recorded footage, and record videos and snapshots directly to your mobile device. This chapter explains how to setup your system, and offers an overview of the app’s functions. 3.4.3.
Homeguard DVR Instruction Manual 3.4.3.2 Live viewing From the Device List, select your DVR, then the channel you wish to display. The app will now connect to your DVR, via the cloud. The connection may take a moment, please be patient. Once connected, double tap the desired viewing screen to display the channel in full screen. You can display up to 4 channels simultaneously. You will notice a slight delay in the video, this is dependent on the quality of the network you are connected to.
3.4.3.3 App Functions From the main viewing screen, the following options are available: Start or Stop playback Snapshot: take a snapshot of the selected screen. This will be saved in your pictures or images folder. Record: record the current channel as a video file on your device. Alarm: If an alarm is activated on your DVR, it will be relayed to your phone. The Alarm icon will light up, and an alarm sound will be played. You can amend this in the Settings menu.
Homeguard DVR Instruction Manual 4 Advanced Functions This chapter will explain the other functions offered by the DVR. NOTE 4.1 4.1.1 Functions covered in the previous chapters are not included. Configuration System This menu allows you to alter how the date and time are displayed, as well as the menu’s language. You can choose to apply automatic Daylight Saving Time to the DVR, To do so, tick DST, and click Set to enter the start and finish date. Select how you want the DVR to handle a Full HDD.
4.1.2 Network 4.1.2.1 Advanced settings, including Email It is possible to set the DVR to send an email to a designated address when events (such as motion detection or alarm) are triggered. On the Email line, click Setting. Enter your email details as required. The SMTP port number and SSL settings can be found on your email provider’s website. For example, Gmail and Yahoo both use port 465 and require SSL to be activated. Once done, click Test.
Homeguard DVR Instruction Manual Alarm server settings are used to connect the DVR to an external alarm system. Push settings are used to relay alarm messages to a mobile device Auto Register settings allow connection to the DVR from another platform, and are not used on this model. 4.1.2.2 Network Status The Network Status tab display the current IP details applicable to DHCP and PPPOE modes. These are relevant to advanced users only. 4.1.
4.2 Maintain The MAINTAIN menu has six options: LOG: displays a log of all activity on the DVR. You can search for a particular event, or clear the list. VERSION: displays information about the DVR’s software. You can also upgrade the software via a USB flash drive if an update is released. DEFAULT: Select which settings you want to reset to their default values. BPS: shows the space used on the hard drive by each channel, in real time.
Homeguard DVR Instruction Manual 4.3.1 Display settings Graphic User Interface Adjust the transparency of the menu, change the channel names, and choose to display the time and date and channel name in the viewing window. Output Configuration Amend the screen resolution to suit your TV or Monitor. If using a TV, you can adjust the picture margins to ensure the display fits your TV perfectly.
4.4 4.4.1 Storage Hard Drive management The HDD Management menu allows you to format the hard drive or amend hard drive settings. This is only relevant if several drives installed or several partitions created. You can choose to set these as Read/Write, Read only or Redundant. The menu also displays the hard drive status information, and lists the total period of time recorded. 4.4.
Homeguard DVR Instruction Manual Please do not disconnect the USB drive while the backup is in progress. A message will pop up when the backup is completed, you can now exit the menu and remove the USB drive. Remember to Stop any activity before disconnecting. 4.5 Shutdown The SHUTDOWN menu allows you to log out of the menu system, and restart or shut down the DVR. If you are shutting down, please wait for the shut down message to disappear off the screen before unplugging the power supply.
5 Appendix 5.1 Troubleshooting If a solution to your problem is not listed below, please contact our technical support team. PROBLEM System is not receiving power, or is not powering up. Remote control is not detected by the system. POSSIBLE CAUSES Cable from power adapter is loose or unplugged. Cables are connected but system is not receiving sufficient power. HDD is full and the unit is no longer recording Mouse not detected by the system.
Homeguard DVR Instruction Manual 5.2 Technical specifications Homeguard DVR Video Compression: H.264 Audio Compression: G.
5.3 Warranty and Technical support If you are experiencing difficulties with your product, or have questions which are not answered in this instruction manual, our dedicated support site offers a wide range of clearly written FAQs, manuals and user guides which are designed to help you get the most from your purchase. Visit our dedicated support site at storageoptions.
Homeguard DVR Instruction Manual 6 Notes 42
Quick mobile access guide Once the DVR has been installed, you can view the video feeds remotely on your mobile by performing the steps below: 6.1 On the DVR From the main menu, select SETUP then NETWORK, then open the P2P Tab. 6.2 On your mobile Download the IMSeye app In Device List, select Add Device Select P2P as the connection type, then tap the QR Code icon and scan the code found on the DVR’s menu. This will fill in the required fields automatically.
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