User Manual

Troubleshooting

UR12 Operation Manual

For the latest support information, refer to the Steinberg Website below.

http://www.steinberg.net/

Unusual sound

(noise, interruption, or

distortion)

Is the buffer size set too low?

Increase the buffer size compared to the current settings; refer to the section

“Configuring the Yamaha Steinberg USB Driver (Windows)” (page 6) or

“Configuring the Yamaha Steinberg USB Driver (Mac)” (page 7) for instructions.

Does your computer satisfy the system requirements?

Confirm the system requirements. For the latest information, see the Steinberg

Website below.

http://www.steinberg.net/

Are you recording or playing long continuous sections of audio?

The audio data processing capabilities of your computer will depend on a number

of factors including CPU speed and access to external devices. Reduce the audio

tracks and check the sound again.

Is a network adaptor for wired/wireless LAN running?

Disable the suspected network adaptor. Some network adaptors can cause

noise.

Is the Loopback function set properly?

Set Enable Loopback to Off when not using the Loopback function. Refer to the

section “Configuring the Yamaha Steinberg USB Driver (Windows)” (page 6) or

“Configuring the Yamaha Steinberg USB Driver (Mac)” (page 7) for instructions.

Is the Monitor speaker switch turned on?

Confirm that the monitor speaker switch is turned on.

Sound overlapping

Is the DIRECT MONITOR switch set properly?

Both direct sound and sound effects can be heard when software effects (plug-

ins) are used with the [DIRECT MONITOR] switch set to ON. When the switch is

set to OFF, only the sound effects can be heard.