Warranty Guide
Phenix would like to say THANK YOU for your recent purchase.
Phenix is proud to provide products made here in the USA. Our employees take great pride in manufacturing car-
pets that are stylish, comfortable, sustainable and aordable. We stand behind our products and the materials that
are used to manufacture them. We are condent that our products are made with the best resources and manufac-
turing procedures available. Phenix is committed to customer satisfaction and providing superior products.
Phenix facilities are located in the beautiful city of Dalton, GA. Since 2003, Phenix has been providing quality car-
peting at aordable prices. We strive to oer the best service and product selection in the industry. Our carpets are
made with our customers in mind and we take pride in our ability to service customers across the world.
is brochure will explain what each warranty covers and what you can expect from your recently installed carpet.
Each specic warranty is covered in detail as well as what is required from you, the homeowner. Please keep a copy
of this warranty with the following important documents and resources;
• Original invoice / sales receipt
• Professional cleaning receipts and information
• Copy of the sample label or sample information
• A 2’ x 2’ uninstalled sample of your carpet
• Padding information
• Installer’s name and certication information
• If rubber backed carpet/attached pad carpet, what adhesives and tapes were used
e documentation will provide critical information needed in the unlikely event of a claim. e uninstalled sample
is recommended in the case of a repair or testing during a claim.
ank you for choosing Phenix and for allowing us to fulll your ooring needs.
If you have any questions regarding your Phenix carpet, please call our
Technical Service Team at 800-609-9557. ank you for supporting Phenix.
WARRANTY INFORMATION PHENIX FLOORING
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PHENIX FLOORING
FLOORING, LLC