Warranty Guide

87
LIFETIME STAIN RESISTANCE LIMITED WARRANTY
(Pet urine; food & beverage)
For the Warranty Period stated, the surface pile of your
STAINMASTER
®
carpet will resist foods, beverages, and pet urine
stains (caused by pets) that occur during normal residential use
(“covered stains”) subject to your compliance with the carpet care
and cleaning obligations (including professional cleaning shown on
page 3), INVISTA will, at its sole option, repair the affected area of
your carpet containing the covered stain. If a repair cannot reasonably
be made, we will replace the affected area of your carpet. Stains must
be visible to the naked eye to be eligible for replacement.
No carpet is fully stain proof. Therefore, INVISTA does
not extend warranty coverage to any of the substances
or causes of damage identified below (“non-covered stains”). The
following are examples of non-covered stains excluded from this
limited warranty:
• Non-food and non-beverage stains caused by substances,
including, but not limited to, cosmetics, medication, bleaches,
inks, vomit, blood or feces, etc. (See lifetime pet vomit and feces
limited warranty section.)
• Stains caused by substances that destroy or change the color
of the carpet, including, for example, but not limited to, stains
caused by dyes (such as clothing or food coloring), bleaches,
acne medications, drain cleaners and plant food.
• Color changes due to fading.
• These warranties do not cover the reappearance of previously
cleaned stains (“wicking”). Stains that are saturated and result
in “wicking” will release with additional re-cleaning.
PET VOMIT & FECES LIFETIME LIMITED WARRANTY
for PetProtect
®
carpet styles
INVISTA warrants that with proper care and maintenance (including
professional cleaning), your STAINMASTER
®
PetProtect
®
carpet will
not be permanently stained from exposure to pet vomit and feces
from pets only. This warranty coverage applies to indoor carpet
installations only.
• If INVISTA determines that your carpet is stained, INVISTA
will, at its sole option, repair or replace the affected area of
your carpet and will handle such claims per the Terms and
Conditions. Stains must be visible to the naked eye to be eligible
for replacement.
LIFETIME SOIL RESISTANCE LIMITED WARRANTY
Over time any carpet may change color due to the accumulation
of dry soil from foot traffic. INVISTA warrants that for the stated
Warranty Period, subject to your compliance with the recommended
carpet care and cleaning procedures, your carpet will not have a
“noticeable color change” due to deposits of dry soil as a result of
foot traffic from normal, indoor household use.
• If, after following the recommended carpet care and cleaning
procedures (including professional cleaning shown on page 3)
INVISTA determines that the noticeable color change is covered
under this limited warranty, INVISTA will, at its option, repair the
affected area of your carpet. If repair cannot reasonably be
made, INVISTA will replace the affected area of your carpet.
Excluded from this limited warranty are color changes from grease,
mud, asphalt, tar, paints, ink, rust, blood, cement, materials that
permanently destroy, dyes or alter colors (such as bleaches, acne