Warranty Guide

19
Bliss SoftSense Solution Dyed Polyester
and SoftSense Nylon Limited Lifetime
Soil Resistant Warranty
What is covered?
Beaulieu warrants that your Bliss SoftSense Solution Dyed Polyester and SoftSense
Nylon carpet will not show a noticeable change in color resulting from dry soil that
cannot be removed using the recommended carpet cleaning and maintenance
procedures listed in this brochure. Proper vacuuming and cleaning will enable your
carpet to be cleaned more thoroughly. Soil resistance is the ability of your carpet to
resist, withstand, and minimize retention of common dry household soils during the
lifetime of your carpet. Light colored carpet will show soiling more readily than
darker colored carpet and will require greater care and more frequent maintenance.
Noticeable color change is dened as a change greater than a rating of 3 on the
AATCC Standardized Evaluation Procedure, using the grey scale for color change. Bliss
SoftSense Solution Dyed Polyester carpets are protected by 3M’s Scotchgard™ Soil
Protector. A toll free 800-550-6033 phone number is dedicated to assist you with
carpet care and stain removal needs, and to obtain warranty service. No claim will
be considered if you cannot provide receipts as proof of professional hot water
extraction cleaning performed at least once every 24 months, starting from the date
of original purchase.
Other Bliss SoftSense Warranties
Additional warranties for our line of Bliss SoftSense Solution Dyed Polyester and Bliss
SoftSense Nylon are listed elsewhere in this brochure. Not all of these warranties
apply to every Bliss SoftSense carpet. Please refer to your dealer’s sample to see
which of these warranties apply to the Bliss SoftSense carpet you have selected.
Refer to these warranties to obtain a complete understanding of their terms,
limitations, and exclusions, as well as what your obligations are to maintain these
warranties.
WARRANTY EXCLUSIONS
What is not covered?
Unless otherwise noted, excluded in these warranties is carpet that has been
improperly specied, installed on boats, docks, roof tops, carpet used for any type
athletic playing surfaces, courts, greens, or for any type recreational activity, carpet
installed in recreational vehicles, motor homes, time-share dwellings, bathrooms,
kitchens, laundry rooms, on stairs, in common areas of multi-family dwellings,