Use and Care Guide

Stain Removal Procedures
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Reminder:
With any stain, scrape or blot up excess spill prior to
procedure. Always follow up with water to remove detergent
residue that may become sticky and cause rapid resoiling.
Procedure A:
Apply solvent to dry towel/cloth. Blot, don’t rub. Repeat
application if necessary. Follow with Procedure B.
Procedure B:
Apply detergent solution (see “Cleaning Solutions”) using a
damp towel. Blot, don’t rub. Use a fresh, damp cloth towel to
remove all detergent residue. Blot; nish with pad of paper
towels weighted with a heavy object such as a jug of water or
glass baking dish. If any stain remains, repeat.
Procedure D:
Apply detergent solution (see “Cleaning Solutions”) using a
damp towel. Blot, don’t rub. Use a fresh, damp cloth towel to
remove all detergent residue. If spot remains, apply ammonia/
water solution (see “Cleaning Solutions”) using a damp towel.
Blot, don’t rub. Apply white vinegar (undiluted), only after stain
is removed. Apply water rinse with a damp towel. Blot; nish
with weighted pad of towels.
Procedure G:
Freeze with ice cubes. Shatter with blunt object such as a butter
knife or back of spoon. Remove chips before they melt. If color
remains, follow with solvent (Procedure A).
Procedure L:
Apply solvent remover (non-oily acetone type) to a white,
cotton towel and apply to spill. Do not saturate carpet. Pick up
softened material using a clean, white paper towel, push toward
center of the spot (to avoid spreading material). Repeat above
to soften and carefully remove a layer of the material each time.
Haste may spread the stain and/or damage the carpet. Follow
with Procedure B. If spot remains, apply ammonia solution using
a damp cloth. Blot, don’t rub. Apply white vinegar (undiluted),
only after stain is removed. Apply water rinse with a damp
towel. Blot; nish with weighted pad of towels.
Procedure M:
Apply detergent solution (see “Cleaning Solutions”) to white
towel, leave 3-5 minutes. Blot, don’t rub. If stain is removed,
nish with a water rinse, then blot, then apply a pad of weighted
paper towels. If stain is not removed, continue as follows: Apply
ammonia solution using a damp cloth. Blot, don’t rug. Apply
hydrogen peroxide solution (see “Cleaning Solutions”), let
stand 2-3 hours under a weighted sheet of plastic wrap. Repeat
application of hydrogen peroxide and allow to dry until removal
is complete. Apply white vinegar only after stain is removed.
Apply water with damp towel. Blot and dry with weighted pad
of paper towels.
Stain Removal Procedures
Clean Most Frequently Used Areas More Often
The most frequently used areas of your carpet — entrances,
doorways, trafc lanes, seating areas, etc. will collect dirt much
faster than other areas. By cleaning these areas when they rst
show signs of soiling you can prevent the dirt from spreading to
the rest of the carpeted areas of the house.
Periodic professional cleaning of the overall carpet is highly
recommended. The frequency of overall cleaning may vary
depending on the level and type of trafc and the conditions to
which your carpet is exposed. This may range from as little as 6
months to 24 months between cleanings. Your carpet should be
properly cleaned at least once every 24 months to maintain its
appearance and useful life.
Shaw recommends only hot water extraction, utilizing carpet
cleaning products, equipment, and systems certied through
the Carpet and Rug Institute’s Seal of Approval Program. These
products are listed at www.carpet-rug.org. Warning: Non-
approved cleaning products and topical treatments, applied by
you or by a professional carpet cleaner, may result in damage to
your carpet that will not be covered by your warranty.
Shaw recommends that professional service be performed by an
IICRC certied rm. Locate a professional cleaner through the
Institute of Inspection, Cleaning and Restoration Certication
(IICRC) at 1-800-835-4624 or www.iicrc.org. Cleaning by other
professional services may result in damage that will not be
covered by your warranty.
If you decide to rent a steam cleaning machine and do it
yourself, remember recommended carpet cleaning equipment
and cleaning products should have certication in the CRI Seal
of Approval Programs (www.carpet-rug.org).
Professional Cleaning
Do-it-yourself Systems
Procedure O:
Cover with white cotton towel or brown paper. Lightly apply
warm iron to towel or paper until material is absorbed. Be sure
towel is large enough to cover the stained area. Never touch
the iron directly onto the carpet, as the ber may melt Change
towel or rotate same towel to a clean area and repeat until all
material is absorbed.
Procedure P:
Vacuum as much as possible. Loosen remaining material by
tapping with a scrub brush or toothbrush. Tap with brush, do
not scrub. Vacuum again. If stain remains, use detergent solution
in Procedure B.
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