Warranty Guide

To see which limited warranties apply to the carpet you purchased, please refer to the table below. Throughout this brochure, INVISTA defines lifetime coverage as the life of the carpet. Lifetime limited warranty coverage begins on the date of purchase and continues for the life of the carpet. Other limited warranty coverage begins on the date of purchase and continues for the stated period of time.
Warranted against
STAINMASTER®
PetProtect™ carpet
STAINMASTER®
Active Family™
carpet
STAINMASTER®
TruSoft® carpet
STAINMASTER®
Essentials™ carpet
Details on page
Food & Beverage Stains
Lifetime Lifetime Lifetime Lifetime 7
Pet Urine Stains
Lifetime Lifetime Lifetime Lifetime 7
Pet Vomit & Feces Stains
Lifetime
Not Covered Not Covered Not Covered
7
Soil Resistance
Lifetime Lifetime Lifetime Lifetime 7
Anti-Static
Lifetime Lifetime Lifetime Lifetime 8
Limited Warranties at a glance
1
* Warranties will be extended to the longer period stated if STAINMASTER® carpet cushion is purchased and installed at the same time as the STAINMASTER® carpet. These warranties apply for STAINMASTER® carpet purchased on or after December 1, 2013. For warranty information on purchases prior to December 1, 2013, call Lowe’s Resource Line for STAINMASTER® carpet at 1-877-762-4911.
2
Warranted against
STAINMASTER®
PetProtect™ carpet
STAINMASTER®
Active Family™
carpet
STAINMASTER®
TruSoft® carpet
STAINMASTER®
Essentials™ carpet
Details on page
Texture Retention*
25 years or
28 years with cushion
25 years or
28 years with cushion
25 years or
28 years with cushion
10 years or
13 years with cushion
8
Abrasive Wear*
25 years or
28 years with cushion
25 years or
28 years with cushion
25 years or
28 years with cushion
10 years or
13 years with cushion
8
Fade Resistance
25 years Not Covered Not Covered Not Covered 9
Stairs
Covered Covered Covered Not Covered N/A