Warranty

Instruction Bulletin
0102PL1901 — 06/2019
Replaces 0102HO9602R6/05, 06/2005
Square D/Schneider Electric Residential Product
Limited Warranty
Retain for future use.
Electrical equipment should be installed, operated, serviced, and
maintained only by qualified personnel. No responsibility is assumed
by Schneider Electric for any consequences arising out of the use of
this material.
Schneider Electric and Square D are trademarks and the property of
Schneider Electric SE, its subsidiaries, and affiliated companies. All
other trademarks are the property of their respective owners.
© 2005–2019 Schneider Electric All Rights Reserved
Schneider Electric USA, Inc.
800 Federal Street
Andover, MA 01810 USA
888-778-2733
www.schneider-electric.us
Standard Warranty Schneider Electric warrants equipment manufactured by it and sold through authorized sales
channels to be free from defects in materials and workmanship. The duration of the warranty is
specified in Seller's technical library. The warranty starts from the date of invoice of the
products. If the invoice date of the relevant products cannot be determined for any reason
whatsoever, the warranty starts as of the manufacturing date code that is specified on each
product, in which case the duration of the warranty as specified in Seller's technical library will
be extended by 6 months. If within such period any such equipment shall be proved to
Schneider Electric's satisfaction to be non-conforming, such equipment shall be repaired or
replaced at Schneider Electric's option. This warranty shall not apply (a) to equipment not
manufactured by Schneider Electric, (b) to equipment that has been repaired or altered by
other than Schneider Electric so as, in its judgment, to affect the same adversely, or (c) to
equipment that has been subjected to negligence, accident, or damage by circumstances
beyond Schneider Electric's control, or improper operation, maintenance or storage, or to other
than normal use or service. With respect to equipment not manufactured by Schneider Electric,
the warranty obligations of Schneider Electric shall in all respects conform and be limited to the
warranty actually extended to Schneider Electric by its supplier. Nonconforming products must
be returned at Schneider Electric's expense for evaluation unless this is waived in writing.
Replacement products may be new or reconditioned. The foregoing warranties do not cover
reimbursement for labor, transportation, removal, installation, temporary power, or any other
expenses that may be incurred in connection with repair or replacement. The repairing of,
changes to, or replacement of the product or part of it during the warranty period shall in no
case cause the product-warranty period to be extended. Warranty is voided on genuine
Schneider Electric products if they are reconditioned. There is no warranty on counterfeit
products.
Return of
Equipment
No equipment may be returned without first obtaining Schneider Electric's written
permission and a returned material identification tag. Returned equipment must be of
current manufacture, in the original packaging, unused, undamaged and in saleable condition.
Returned equipment must be securely packed to reach Schneider Electric without damage and
labeled with the return authorization number. Any cost incurred by Schneider Electric to put
equipment in first class condition will be charged to the Purchaser. Returns must originate from
the original purchaser account number. Returns will be credited at the original price paid as
indicated on the invoice or purchase order associated to the equipment being returned as
provided by the Purchaser. If no invoice number or purchase order number is provided, then
credit will be issued based on the into stock price in effect 12 months prior to date of return
authorization and will also have an additional 25% processing fee applied.
Schneider Electric stocked equipment (which is defined as equipment stocked within Schneider
Electric's Distribution Center) and non-stocked equipment, which are listed in the current
product list as returnable and which are accepted for credit, not involving a Schneider Electric
error, shall be assessed a restocking fee of 25% of the invoice price. Note Special Order and
Custom equipment is not returnable. Each line item returned must have an extended line item
value of $25.00 or greater. Schneider Electric shall bear the cost of returns resulting from
Schneider Electric error, and method and route of return will be at the discretion of Schneider
Electric. Costs incurred by failure to follow Schneider Electric direction will be borne by the
Purchaser.