User guide

157
nN
Support Options
Support Options
This section contains information on where to go for answers to questions about your VAIO computer.
Sony Support Information
See the following sources for answers in the sequence listed below.
See Documentation (page 6) for details on the printed and non-printed documentation supplied with your computer, as well
as further sources of reference.
❑ Go to the help files that accompany your software for instructions on using the software.
❑ Use the search functionality in Windows Help and Support by pressing and holding the Microsoft Windows key and
pressing the F1 key.
❑ VAIO-Link Web site: If you have any problem with the computer, you can access the VAIO-Link Web site for
troubleshooting. Go to http://support.vaio.sony.eu
.
❑ e-Support: This interactive part of our Web site http://support.vaio.sony.eu
allows you to get in contact with our dedicated
support team over the Internet. Using a personalized account, you can log your technical queries with ease.
❑ VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the printed and non-
printed documentation.
❑ Visit the other Sony Web sites:
❑ http://www.club-vaio.com
if you want to know more about VAIO and become part of the growing VAIO community.
❑ http://www.sonystyle-europe.com
for online purchases.
❑ http://www.sony.net
for other Sony products.
✍
You need to set up an Internet connection before you can access the online features described here.