N User Guide Personal Computer VG C - R M s e r i e s
n 2 N Contents Before Use .........................................................................................................................................................................5 Notice ...........................................................................................................................................................................5 Documentation ........................................................................................................................
n 3 N Customizing Your VAIO Computer ..................................................................................................................................76 Setting the Password .................................................................................................................................................77 Setting Up Your Computer with VAIO Control Center................................................................................................
n 4 N Troubleshooting .............................................................................................................................................................122 Computer .................................................................................................................................................................123 System Security ..........................................................................................................................................
n 5 N Before Use Before Use Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing. ! External views illustrated in this manual may look slightly different from those of your computer. Notice © 2007 Sony Corporation. All rights reserved.
n 6 N Before Use Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Guides are provided in PDF format, which you can easily browse through and print out. The My Club VAIO portal is a perfect starting point to use your computer — a comprehensive collection of everything you need to get the most from your computer.
n 7 N Before Use Printed Documentation ❑ A Setting Up Poster — Describes the process from unpacking to starting up your VAIO. ❑ Troubleshooting Guide — Contains solutions to common problems. ❑ Recovery Guide — Contains an explanation of how to make a backup copy of your data and recover your computer system, and solutions to computer malfunctions.
n 8 N Before Use My Club VAIO In My Club VAIO you can find: Documentation, which gives you: ❑ Access to the User Guide. This manual explains the features of your computer in detail, how to use these features confidently and safely, connect peripheral devices and more. ❑ Access to Help & Training. This is the portal of VAIO Help and Support Center. ❑ Important information about your computer, in the form of notices and announcements.
n 9 N Before Use Windows Help and Support Windows Help and Support is a comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your computer. Use the Search feature, Index, or table of contents to view all Windows Help resources, including those that are on the Internet. To access Windows Help and Support, click Start and Help and Support. Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key.
n 10 N Before Use Ergonomic Considerations Whenever possible, you should attempt to take account of the following ergonomic considerations: ❑ Ventilation – Leave at least 15 cm of space on the back sides of your computer to enable proper ventilation. ❑ Position of your computer – Place the display directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, pointing device, or external mouse.
n 11 N Before Use ❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning far backwards. ❑ Viewing angle of the display – Position the display directly in front of you, with the top of the screen at or a little below eye level. Use the display's tilting feature to find the best position.
n 12 N Getting Started Getting Started This section describes how to get started using your VAIO computer.
n 13 N Getting Started Getting to Know Your Computer Take a moment to identify the controls and ports shown on the following pages. Front Main unit A Hard disk drive indicator (page 19) B Power button/Power indicator (page 19) Pressing this button will automatically turn on the access unit as well. C i.LINK (IEEE 1394) S400 port (4 pins) (page 72) D Hi-Speed USB (USB 2.0) ports* (page 68) E Front panel Remove this panel to access hard disk drives. * Support high-/full-/low- speeds.
n 14 N Getting Started Access unit A Hard disk/Optical disc drive indicator (page 19) B Power button/Power indicator (page 19) Pressing this button will automatically turn on the main unit as well. C Bluetooth indicator (page 19) D Left front panel Flip this panel down to access slots, ports, and jacks. E Right front panel Flip this panel down to access optical disc drives.
n 15 N Getting Started A SM/xD-Picture Card slot (page 52) B CF (CompactFlash®) memory card slot (page 52) C Media Access indicator (page 19) D E F G Memory Stick PRO/Duo media slot*1 (page 47) SD memory card slot (page 52) DVD±RW/±R DL/RAM disc drive (page 35) DVD±RW/±R DL/RAM disc drive eject button (page 35) H Blu-ray Disc™ drive (page 35) I Blu-ray Disc drive eject button (page 35) J i.LINK (IEEE 1394) S400 port (4 pins) (page 72) K Hi-Speed USB (USB 2.
n 16 N Getting Started Back Main unit A B C D E F G H I J K Modem port (page 28) TO ACCESS UNIT port (page 23) i.LINK (IEEE 1394) S400 port (6 pins) (page 72) Network (Ethernet) port (page 74) REAR jack WOOFER/CENTER jack Line In jack AC In port (page 31) DVI-I ports (page 24) Printer port (page 71) Keyboard port (page 26) L Hi-Speed USB (USB 2.0) ports* (page 68) M S/PDIF OPTICAL OUT port Connect digital equipment such as an AV amplifier. N FRONT jack * Support high-/full-/low- speeds.
n 17 N Getting Started Access unit A Bluetooth antenna cover There is a Bluetooth antenna behind this cover. B C D E Hi-Speed USB (USB 2.0) ports* (page 68) * Support high-/full-/low- speeds.
n 18 N Getting Started Keyboard A Function keys Perform certain tasks. The task associated with each function key varies among software applications. B Muting button Turns the volume on and off. C Volume control Turn this control clockwise to increase (+) or counterclockwise to decrease (-) the volume. D Standby button Places the computer into Sleep mode for power consumption. For details on power management, see Using the Power Saving Modes (page 81).
n 19 N Getting Started About the Indicator Lights Your computer is equipped with the following indicator lights. Indicator Functions Power 1 (Both main and access units) The indication behavior varies depending on the state of your computer unit: Green lit: the unit is on. Orange lit: the unit is in Sleep mode. Off: the unit is off. Hard disk drive (Main unit only) Illuminates when data is read from or written to the hard disk drive or the optical disc media.
n 20 N Getting Started Setting Up Your Computer Your computer may not be equipped with all of the hardware features described in this section. The location of the controls, ports, and jacks may vary from the illustrations shown below, depending on the model you purchased. See the online Specifications for your computer's specific hardware configuration. Placing Your Computer Your computer consists of the main and access units and both are designed for either flat or upright placement.
n 21 N Getting Started To place the main unit in the upright position The main unit comes with the four screw-type feet (1) on its bottom surface. Remove and screw them into the holes on the left side surface of the unit before placing the unit in the upright position. ✍ Use the supplied seals to cover the screw holes on the bottom when you use the main unit in the upright position.
n 22 N Getting Started To place the access unit in the upright position The access unit comes with a designated stand (1) for upright placement. Use this stand to place the unit in the upright position as illustrated below.
n 23 N Getting Started Connecting the Main and Access Units A designated connection cable is supplied with your computer for connection between the main and access units. Plug one end of the cable to the TO ACCESS UNIT port (1) on the back of the main unit and the other end to the TO MAIN UNIT port (2) on the back of the access unit. ! Make sure that each end of the cable clicks into place. Be sure to unplug the main unit before connecting both units with the designated cable.
n 24 N Getting Started Connecting a Display Connect a display (not supplied) to your computer. When connecting it, see the manual that came with your display as well. To connect a display (monitor) 1 If you want to connect a DVI monitor, plug its cable into one of the DVI-I (1) ports on the back of the main unit. If you want to connect a VGA monitor, use a video adapter device (not supplied) for connection. ! If you have a single display, be sure to connect it to the bottom DVI-I port.
n 25 N Getting Started ! Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected, high-quality contents. Note that you need to connect an HDCP-compliant monitor to your computer to view the copyright protected contents.
n 26 N Getting Started Connecting the Keyboard and Mouse A PS/2 keyboard and a USB mouse are supplied with your computer. To connect the keyboard and mouse 1 Plug the keyboard cable (1) into the keyboard port (2) on the back of the main unit. 2 Plug the mouse cable (3) into one of the USB ports (4) on the back of the access unit.
n 27 N Getting Started ! Be sure not to connect the mouse to any USB port on the main unit. The mouse will not be functional.
n 28 N Getting Started Connecting the Telephone and Modem The main unit is equipped with a single modem port to connect the internal modem with a telephone wall jack. To use the wall jack for both telephone and modem lines, purchase an additional RJ-11 phone cable and a "1-to-2" port adapter device (splitter). To connect the modem 1 Unplug the phone cable to your telephone from the wall jack and set aside. 2 Plug another phone cable (not supplied) into the modem port on the back of the main unit.
n 29 N Getting Started ! The main unit has a protective sticker covering the network (Ethernet) port located on its back. Connect 10BASE-T, 100BASE-TX, or 1000BASET cable to the network (Ethernet) port. Using an incorrect cable, such as a phone cable, may result in an electric current overload that can cause a malfunction, excessive heat, or fire in the network (Ethernet) port. For help on connecting to a network, see your network administrator.
n 30 N Getting Started Connecting Speaker Systems Note that speaker configuration varies, depending on the speaker components in use. To set up the speakers with the computer ❑ Match the color of the mini stereo plugs (from the speaker system) to the color of the speaker jacks on the back of the main unit. ❑ Review the connection instructions provided with your speaker system, as the connection setup may vary. To select the speaker system 1 Click Start and Control Panel. 2 Click Hardware and Sound.
n 31 N Getting Started Connecting the Power Cord ! Use only the supplied power cord for your computer. To connect the power cord 1 Insert the power cord into the AC In port (1) on the back of the main unit. 2 Insert each of the power cord plugs from the display and the main unit into a grounded AC wall outlet, surge protector, or Universal Power Supply (UPS) (2).
n 32 N Getting Started ✍ To disconnect your computer completely from AC power, unplug the power cord. Make sure that the AC outlets are easily accessible. ! If you unplug the power cord from your computer while the computer is on or in Sleep mode, you may lose any unsaved data.
n 33 N Getting Started Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start, the arrow 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically. The power indicator light turns off. next to the Lock button, and Shut Down.
n 34 N Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer.
n 35 N Using Your VAIO Computer Using the Optical Disc Drive The access unit of your computer is equipped with two optical disc drives: the DVD±RW/±R DL/RAM drive on the left and the Blu-ray Disc drive on the right. To insert a disc 1 Turn on the computer. 2 Flip down the right front panel of the access unit. 3 Press the drive eject button (1) on the optical disc drive. The tray slides out. 4 Place a disc in the middle of the tray with the label side facing upward.
n 36 N Using Your VAIO Computer ! Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction. Before removing the optical disc, make sure that the optical disc drive indicator light is off.
n 37 N Using Your VAIO Computer Reading and Writing Optical Discs Your computer plays and records CDs, DVDs, or Blu-ray Discs, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
n 38 N Using Your VAIO Computer PR: playable and recordable P: playable but not recordable –: not playable or recordable CDROM Video CD Music CD CD Extra CD-R/ RW DVDROM DVDVideo BDROM DVD-R/ DVD+R/ DVD+R DVD-R RW RW DL DL DVDRAM DVD±RW/ ±R DL/RAM P P P P PR P P – PR*1 *2 PR PR*5 PR*6 PR*3 *4 – CD-RW/ DVD-ROM P P P P PR P P – P P P P – – DVD-ROM P P P P P P P – P P P P – – Blu-ray Disc P P P P PR*8 P P P PR*1 *2 PR PR*5 PR*6 PR*3 *4 PR*7
n 39 N Using Your VAIO Computer ! This product is designed to playback discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Be aware that the audio side (non-DVD side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
n 40 N Using Your VAIO Computer Notes on writing data to a disc ❑ Use only Sony recommended software, which is preinstalled on your computer, to write data to a disc. Other software programs may not be fully compatible and errors may result. ❑ To make data on a disc readable on the optical disc drive, you need to close the session before you eject it. To complete this process, follow the instructions included with your software. ❑ Only use circular discs.
n 41 N Using Your VAIO Computer Notes on playing discs To achieve optimum performance when playing discs, you should follow these recommendations. ❑ Some CD players and computer's optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW disc media. ❑ Some DVD players and computer's optical disc drives may not be able to play DVDs created with the DVD+R DL, DVDR DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM disc media.
n 42 N Using Your VAIO Computer Playing CDs To play an audio CD 1 Insert a disc into the optical disc drive. 2 If nothing appears on the desktop, then click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying Files to CDs To copy files to a disc ! Do not strike or shake your computer while writing data to a disc. 1 Insert a disc into the optical disc drive.
n 43 N Using Your VAIO Computer Playing DVDs To play a DVD 1 Close all running software applications. 2 Insert a DVD into the optical disc drive. 3 If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software, see the help file on your DVD software. Copying Files to DVDs To copy files to a disc 1 Insert a disc into the optical disc drive.
n 44 N Using Your VAIO Computer Using PC Cards PC Cards allow you to connect portable external devices to your computer. Inserting a PC Card ! Some PC Cards or their functions may not be compatible with your computer. You do not need to shut down your computer before inserting or removing a PC Card. To insert a PC Card 1 With the front label facing upward, insert the PC Card into the PC Card slot on the back of the access unit. 2 Gently push the PC Card into the slot all the way to the end.
n 45 N Using Your VAIO Computer ✍ Some devices may not function properly if you continually switch to Normal mode from Sleep mode. For some PC Cards, if you alternate between Normal mode and Sleep mode while the card is inserted, you may find that a device connected to your system is not recognized. Restart your system to correct the problem. Restarting will restore the original state of your computer. Make sure you use the most recent software driver provided by the PC Card manufacturer.
n 46 N Using Your VAIO Computer Removing a PC Card Follow the steps below to remove the PC Card while your computer is on. If it is not removed properly, your system may not work properly. To remove a PC Card ✍ To remove a PC Card when your computer is off, skip steps 1 to 7. 1 Double-click the Safely Remove Hardware icon on the taskbar. The Safely Remove Hardware window appears. 2 Select the hardware you want to unplug. 3 Click Stop. The Stop a Hardware device window appears.
n 47 N Using Your VAIO Computer Using the Memory Stick Media Your computer supports the Memory Stick media. Memory Stick media is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones and other devices. Because it is removable, it can be used for external data storage. For the latest information about the Memory Stick media, visit the Memory Stick Web site at http://www.memorystick.
n 48 N Using Your VAIO Computer Inserting a Memory Stick Media To insert a Memory Stick media 1 Flip down the left front panel of the access unit. 2 Locate the Memory Stick PRO/Duo media slot (page 15). 3 Hold the Memory Stick media with the arrow facing upward and pointing toward the Memory Stick PRO/Duo media slot. 4 Carefully slide the Memory Stick media into the slot until it clicks into place.
n 49 N Using Your VAIO Computer To view the contents of the Memory Stick media 1 Click Start and Computer to open the Computer window. 2 Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media. To format a Memory Stick media The Memory Stick media has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps.
n 50 N Using Your VAIO Computer 6 At the confirmation prompt, click OK. The formatting process starts. ! It may take time to format the Memory Stick media depending on the media. 7 Once completed, click OK. 8 Click Close.
n 51 N Using Your VAIO Computer Removing a Memory Stick Media To remove a Memory Stick media 1 Flip down the left front panel of the access unit. 2 Check that the Media Access indicator light is off. 3 Push the Memory Stick media in toward the computer. The Memory Stick media ejects. 4 Pull the Memory Stick media out of the slot. ! Always remove the Memory Stick media gently, or it may pop out unexpectedly. Do not remove the Memory Stick media while the Media Access indicator light is turned on.
n 52 N Using Your VAIO Computer Using Other Memory Cards In addition to the Memory Stick PRO/Duo media slot, the access unit of your computer is equipped with three other memory card slots to accommodate many popular types of memory cards. You can use these slots to transfer data among digital cameras, camcorders, music players, and other audio/video devices. ✍ The memory card slots are located behind the left front panel of the access unit. You need to open this panel before accessing the slots.
n 53 N Using Your VAIO Computer ! Always insert the correct memory card into the appropriate memory card slot. SD memory cards with capacity of up to 2 GB and SD High Capacity (SDHC) memory cards with capacity of up to 4 GB have been tested and found compatible with your computer. Do not attempt to insert a memory card or memory card adapter of a different type into the slot. An incompatible memory card or memory card adapter may be difficult to remove from the slot and can cause damage to your computer.
n 54 N Using Your VAIO Computer Inserting a Memory Card To insert a memory card 1 Flip down the left front panel of the access unit. Do not use force to open the panel. 2 Locate the appropriate slot for the memory card you want to use. 3 Carefully slide the memory card into the slot until it clicks into place. Do not force the card into the slot. ✍ If the memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
n 55 N Using Your VAIO Computer Removing a Memory Card ! Do not remove a memory card while the Media Access indicator light is on. The card or its data may become damaged. To remove a memory card 1 Flip down the left front panel of the access unit. 2 Check that the Media Access indicator light is off. 3 Firmly grasp the extended part of the memory card. 4 Carefully pull it out of the slot.
n 56 N Using Your VAIO Computer Using the Jog Controller The jog controller supplied with your computer comes in handy when you edit or play videos, as application-specific tasks are automatically assigned to the jog controller buttons. See the help file on the VAIO USB Jog Utility software for more information. A LED Illuminates when the jog controller is connected to the computer to indicate that the jog controller is ready for use.
n 57 N Using Your VAIO Computer Connecting the Jog Controller To connect the jog controller 1 Choose the USB port (1) you prefer to use on the front of the main or access unit. 2 Plug the USB cable (2) into the USB port. The jog controller icon appears on the taskbar and you can now use your jog controller (3).
n 58 N Using Your VAIO Computer Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not supplied). Once you have set up your telephone cable connection, you are ready to connect to the Internet. For details of telephone cable connections, see Connecting the Telephone and Modem (page 28).
n 59 N Using Your VAIO Computer Using the Bluetooth Functionality You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables and up to 10 meters range in open space. To connect to a Bluetooth device 1 Double-click on the taskbar to display the Wireless Device Switch window. 2 Make sure that the Enable Bluetooth Device option is selected. 3 Click OK.
n 60 N Using Your VAIO Computer Notes on using the Bluetooth functionality ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑ Radio frequency interference and other environmental conditions ❑ Device configuration ❑ Type of software application ❑ Type of operating system ❑ Size of file being exchanged ❑ Note that due to limitations o
n 61 N Using Your VAIO Computer ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth functionality and wireless communication devices, however, may cause radio interference and result in poorer communication speeds and distances than the standard values.
n 62 N Using Your VAIO Computer Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can avoid any anonymous Bluetooth device to access your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.
n 63 N Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
n 64 N Using Your VAIO Computer To communicate with another Bluetooth device To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality. For setting up and using the Bluetooth functionality, see the help file on the Bluetooth utility software. To see the help file 1 Right-click the Bluetooth icon on the taskbar, and select Help from the menu. Stopping the Bluetooth Connection 1 Double-click on the taskbar to display the Wireless Device Switch window.
n 65 N Using Your VAIO Computer Using the Bluetooth Headset The Bluetooth headset (not supplied) will come in handy during a video conference over the Internet using instant messaging software. For details on using the Bluetooth headset, see the manual that came with your Bluetooth headset. To connect the headset with your computer 1 Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset.
n 66 N Using Your VAIO Computer To disconnect the headset from your computer 1 Right-click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu. The Bluetooth Settings window appears. 2 Right-click the headset icon and select Disconnect from the menu. 3 Click Yes.
n 67 N Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Universal Serial Bus (USB) Device (page 68) ❑ Connecting a Printer (page 70) ❑ Connecting an i.
n 68 N Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device ✍ You need to flip down the left front panel to access the USB ports on the front of the access unit. Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive 1 Choose the USB port (1) you prefer to use. 2 Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for use.
n 69 N Using Peripheral Devices Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in Sleep mode may cause the computer to malfunction. To disconnect a USB floppy disk drive ✍ To disconnect a USB floppy disk drive when your computer is off, skip steps 1 to 8. 1 Close all programs accessing the floppy disk drive. 2 Double-click the Safely Remove Hardware icon on the taskbar.
n 70 N Using Peripheral Devices Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. ✍ You need to flip down the left front panel to access the USB ports on the front of the access unit. To connect a printer using the USB port 1 Plug the power cord (1) of your printer into an AC outlet.
n 71 N Using Peripheral Devices Connecting a Printer Using the Printer Port To connect a printer using the printer port 1 Plug the power cord (1) of your printer into an AC outlet. 2 Plug the printer cable (2) supplied with your printer into the printer port (3) ✍ Before connecting the printer, turn off your computer and the printer. on the back of the main unit.
n 72 N Using Peripheral Devices Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ Your computer is equipped with an i.LINK port, which you can use to connect to an i.LINK device such as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to external devices generally powered by i.LINK ports. ❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of the external device. ❑ The optional i.
n 73 N Using Peripheral Devices Connecting a Digital Video Camcorder ✍ You need to flip down the left front panel to access the i.LINK port on the front of the access unit. To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder. ✍ On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible.
n 74 N Using Peripheral Devices Connecting to a Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the back of the main unit and the other end to your network. For detailed settings and devices needed to connect to the network, ask your network administrator.
n 75 N Using Peripheral Devices ! Telephone lines cannot be connected to the network (LAN) connector on your computer. If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage, overheating, or fire. - Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone) - Public telephone subscriber line - PBX (private branch exchange) Do not plug a telephone cable into the network port.
n 76 N Customizing Your VAIO Computer Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc.
n 77 N Customizing Your VAIO Computer Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized access. Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access.
n 78 N Customizing Your VAIO Computer To add the power-on password 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the Enter key. 4 On the password entry screen, enter the password twice and press the Enter key.
n 79 N Customizing Your VAIO Computer Changing/Removing the Power-on Password To change or remove the power-on password 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the current password and press the Enter key. The BIOS setup screen appears.
n 80 N Customizing Your VAIO Computer Setting Up Your Computer with VAIO Control Center The VAIO Control Center utility allows you to consult system information and to specify preferences for system behavior. To use VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. The VAIO Control Center window appears. 2 Select the desired control item and change the settings. 3 Once finished, click OK. The setting of the desired item has been changed.
n 81 N Customizing Your VAIO Computer Using the Power Saving Modes In addition to the normal operating mode, which allows you to turn off specific devices, your computer has a distinct power saving mode called Sleep mode. Using Normal Mode This is the normal state of the computer when it is in use. To save power while not working, you can turn off a specific device such as the connected display or the hard disk drive.
n 82 N Customizing Your VAIO Computer Using Sleep Mode Sleep mode temporarily suspends the entire system operations for lower power consumption. The orange power light is on during this mode. ! Turn off your computer if you do not use it for a long period of time. To activate Sleep mode Click Start, the arrow next to the Lock button, and Sleep. ✍ When your computer is in Sleep mode, you cannot insert a disc.
n 83 N Customizing Your VAIO Computer If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings 1 Right-click the power status icon on the taskbar and select Power Options. 2 Click Change plan settings under the current power plan. 3 Change the time to put the computer to sleep and click Save Changes.
n 84 N Upgrading Your VAIO Computer Upgrading Your VAIO Computer Your VAIO computer, memory modules, add-on cards, and hard disk drives use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new component. ❑ You should not install it yourself, if you are not familiar with upgrading a computer. ❑ You should not touch the connectors on any component.
n 85 N Upgrading Your VAIO Computer Before Upgrading Your Computer The upgrading procedures described in this section assume that you are familiar with the general terminology associated with personal computers, safety practices, required regulatory compliances, and the modification of electronic equipment. Disconnect your computer from its power source and from telecommunications links, networks, or modems before you follow any procedures in this section.
n 86 N Upgrading Your VAIO Computer Removing and Replacing Computer Panels To access memory modules, add-on cards, and hard disks inside your computer, you need to remove and replace the top or front panel of the main unit beforehand and afterward. ! If you remove any panel immediately after you shut down your computer, the internal components may be too hot to touch. Wait about one hour to let the components cool down before you attempt to remove the panel.
n 87 N Upgrading Your VAIO Computer To replace the top panel 1 Place the top panel on the main unit and slide it toward the front. 2 Tighten the two screws on the back of the main unit to secure the panel.
n 88 N Upgrading Your VAIO Computer Removing and Replacing the Main Unit Front Panel To remove the front panel 1 Shut down your computer and turn off all peripheral devices, such as a printer. 2 Unplug the main unit and disconnect all peripheral devices, including the access unit. 3 Place the main unit in the flat position. 4 Pull the front panel (1) slightly toward you to disengage it from the chassis frame, and then completely take the panel off.
n 89 N Upgrading Your VAIO Computer 5 Slide and hold the latch (2) in the direction of the arrow (3) and remove the plastic HDD cover (4). 6 Pull the metal HDD shield (5) toward you to take it off.
n 90 N Upgrading Your VAIO Computer To replace the front panel 1 Push in the metal HDD shield (1). 2 Insert the tabs (2) on the right edge of the plastic HDD cover underneath the chassis frame and push in the left end of the cover.
n 91 N Upgrading Your VAIO Computer 3 Push in the left tabs (3) of the front panel into the slits on the chassis frame first and then the right tabs (4) into the right slits.
n 92 N Upgrading Your VAIO Computer Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in this section. Notes on adding/removing memory modules ❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This damage may void your manufacturer's warranty.
n 93 N Upgrading Your VAIO Computer ❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
n 94 N Upgrading Your VAIO Computer Removing and Installing a Memory Module To change or add a memory module 1 Remove the top panel of the main unit. See Removing and Replacing the Main Unit Top Panel (page 86) for the detailed instructions. 2 Remove the two screws from the chassis brace (1) and take out the brace. 3 Touch a metal object to discharge static electricity.
n 95 N Upgrading Your VAIO Computer 4 Locate the memory module(s) you wish to remove. 5 Push down on the latches (2), located on either side of the module, to gently eject it from the slot. 6 Grasp the memory module by the sides and remove from the main unit. Store the module in a static-free bag. 7 Remove the new memory module from its anti-static package, handling it by the edges.
n 96 N Upgrading Your VAIO Computer 8 Locate the center notch (3) on the bottom edge of the memory module and align it with the center bump in the open module slot. 9 Firmly insert the bottom edge of the module (4) into the slot by pressing down evenly against the module's upper corners. 10 The side latches (5) snap into position, holding the memory module in place. ! To avoid damaging a memory module or the memory module slot, move the side latches slightly outward to relieve pressure.
n 97 N Upgrading Your VAIO Computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. 3 Double-click the System Information folder in the VAIO Control Center window. 4 Double-click the System Information icon in the System Information folder. You can view the amount of system memory. If the additional memory does not appear, repeat the whole installation procedure and restart the computer.
n 98 N Upgrading Your VAIO Computer Installing an Add-on Card The main unit of your computer has three open expansion slots: two PCI compliant slots (PCI slot 1 and 2) and one PCI Express x4 compliant slot (PCI slot 3). To PCI slot 2, you can install a PCI Express x1 or x2 compliant card as well as a PCI Express x4 compliant card. An expansion slot enables you to install a PCI standard based expansion card to expand the functionality of your computer.
n 99 N Upgrading Your VAIO Computer ! Observe the proper safety precautions when you install an add-on card to your computer. See Before Upgrading Your Computer (page 85). The entire repair cost will be charged if there is a failure or an accident arising from installation of an add-on card by yourself. Make sure you unplug the main unit and peripheral devices, including the access unit, from the power sources and allow the main unit to cool down before installing or removing an add-on card.
n 100 N Upgrading Your VAIO Computer To install an add-on card 1 Remove the top panel of the main unit. See Removing and Replacing the Main Unit Top Panel (page 86) for the detailed instructions. 2 Touch a metal object to discharge static electricity. 3 Locate an available expansion slot. Remove the slot cover's screw, and then remove the slot cover. ! Be careful not to damage the circuit board and cables inside.
n 101 N Upgrading Your VAIO Computer 4 Insert the add-on card into the expansion slot and secure it with the screw from the expansion slot cover. ! Be careful not to touch other internal components when inserting the card as it may cause a failure. 5 Replace the top panel. See Removing and Replacing the Main Unit Top Panel (page 86) for the detailed instructions.
n 102 N Upgrading Your VAIO Computer Replacing the Lithium Battery The lithium battery starts to weaken after several years and the system settings, such as the date and time stored in CMOS RAM, may become inaccurate. Replace the lithium battery when this occurs. ! There is danger of the battery exploding if it is replaced incorrectly. Replace the battery only with a CR2032-type lithium battery.
n 103 N Upgrading Your VAIO Computer 4 Remove the old battery and install the new battery with the plus (+) side facing up. 5 Replace the chassis brace and secure it with the screws. 6 Replace the top panel. See Removing and Replacing the Main Unit Top Panel (page 86) for the detailed instructions. The values stored in the CMOS memory are now reset to the factory default values. Run the Setup utility to reset the date, time, passwords, and other changes you may have made to the BIOS settings.
n 104 N Upgrading Your VAIO Computer Resetting the Computer's Date and Time To reset the computer's date and time 1 Click the time readout displayed on the taskbar. The window appears showing the current date and time. 2 Click Change date and time settings. The Date and Time window appears. 3 On the Date and Time tab, change the settings as desired. 4 Click Apply. 5 Click OK.
n 105 N Upgrading Your VAIO Computer Installing the Hard Disk Drive The main unit of your computer is equipped with open internal bays to hold additional 3.5-inch hard disk drives. Review the manufacturer's information provided with your new hard disk drive before attempting to install it in the unit. ! The entire repair cost will be charged if there is a failure or an accident arising from installation of a hard disk by yourself. Hard disk installation requires great care.
n 106 N Upgrading Your VAIO Computer The internal components of the main unit are too hot to touch immediately after you shut down your computer. Wait until the components cool down before you attempt to install a hard disk. The label of the installed hard disk, for example "Local disk (E:)" and "Local disk (F:)," depends on the hardware configuration of your computer. It may also change after your computer recovery. By default, recorded videos are stored on your C drive.
n 107 N Upgrading Your VAIO Computer Installing an Additional Hard Disk Drive You can install up to four SATA hard disk drives to the internal hard disk drive bay. To install an additional hard disk drive 1 Remove the front panel of the main unit. See Removing and Replacing the Main Unit Front Panel (page 88) for the detailed instructions. 2 Push the button (1) to release the hard disk drive holder lever (2).
n 108 N Upgrading Your VAIO Computer 3 Grasp the lever and pull out the holder (3) from the hard disk drive bay and set it aside. 4 Unscrew the four screws from the holder cover.
n 109 N Upgrading Your VAIO Computer 5 Remove the holder cover and insert a new hard disk drive. 6 Replace the holder cover and secure it with the screws.
n 110 N Upgrading Your VAIO Computer 7 Slide the hard disk drive holder into the hard disk drive bay and push in the holder lever into place. 8 Connect the power connectors to the preinstalled and new hard disk drives.
n 111 N Upgrading Your VAIO Computer 9 Connect the SATA cables to the hard disk drives as follows: Connect the internal SATA cables: To the hard disk drives in: PORT0 cable Rightmost drive bay PORT1 cable Second drive bay from the right PORT2 cable Third drive bay from the right PORT3 cable Leftmost drive bay ! Use of a commercially available SATA cable with the straight-head connector may damage the connector on the hard disk drive by being pulled out when you replace the drive holder.
n 112 N Upgrading Your VAIO Computer Identifying the Additional Hard Disk Space When you initialize the new hard disk, it must be configured as an extended partition in Windows NT file system (NTFS) format. To identify the additional hard disk space 1 Log on to Windows as a user with administrator rights. 2 Click Start and right-click Computer. 3 Select Manage from the menu. The Computer Management window appears.
n 113 N Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
n 114 N Precautions On Using the Power Source ❑ See the online Specifications to check the power operation of your model. ❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or shredder. ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Do not place heavy objects on the power cord. ❑ To disconnect the cord, pull it out by the plug.
n 115 N Precautions On Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to have the computer checked by qualified personnel before operating it again.
n 116 N Precautions ❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur. ❑ Do not use cut or damaged connection cables. ❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact VAIO-Link. ❑ Make sure you disconnect the power cord before cleaning your computer.
n 117 N Precautions On Handling Floppy Disks ❑ Do not open the shutter manually or touch the surface of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of heat. ❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and use a storage case. ❑ If the floppy disk comes with an adhesive label, make sure that the label is properly affixed.
n 118 N Precautions On Handling Discs ❑ Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
n 119 N Precautions On Handling Memory Stick Media ❑ Do not touch the Memory Stick media connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick media as a label. ❑ Do not bend, drop, or apply strong shock to the Memory Stick media. ❑ Do not disassemble or modify Memory Stick media. ❑ Do not let Memory Stick media get wet.
n 120 N Precautions On Handling the Hard Disk The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling your computer. To avoid damaging your hard disk drive ❑ Do not subject your computer to sudden movements.
n 121 N Precautions On Updating Your Computer Confirm that the latest updates have been installed on your computer using the following software applications so that the computer can run more efficiently. To confirm that they have been installed on the computer, follow these steps for each software application: ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
n 122 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link.
n 123 N Troubleshooting Computer What should I do if my computer does not start? ❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. ❑ Make sure the floppy disk drive (if applicable) is empty. ❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on.
n 124 N Troubleshooting What should I do if a BIOS error appears when I turn on my computer? If the message "Press to resume, to setup" appears at the bottom of the screen, follow these steps: 1 Press the F2 key. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 2 Set the date (month/day/year) with the Tab key and the +/- keys.
n 125 N Troubleshooting What should I do if the power indicator lights but my screen stays blank? ❑ Make sure the proper input for your display (VGA, DVI-D monitor) is selected. ❑ Make sure your display (VGA, DVI-D monitor) is turned on. ❑ If your display is still blank, follow these steps: 1 Press the power button on your computer for more than four seconds to check that the power indicator goes out. Then turn on your computer again.
n 126 N Troubleshooting What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer. ❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow and Shut Down. If the Windows Security window appears, click Shut Down.
n 127 N Troubleshooting Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode. To restore your computer to normal operating stability 1 Close all open programs. 2 Click Start, the arrow next to the Lock button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
n 128 N Troubleshooting What should I do if Windows does not start, showing a message, when I start my computer? ❑ Make sure the optical disc drives on the access unit of your computer do not contain a "non-bootable" disc. ❑ If a non-bootable disc is in either drive, follow these steps: 1 Remove the disc. 2 Restart your computer and confirm that the Windows operating system launches properly.
n 129 N Troubleshooting 8 Press the Enter key. The Load Setup Defaults window appears. 9 Select OK, and press the Enter key. 10 Select Exit (Save Changes), and press the Enter key. The Save configuration changes and exit now? window appears. 11 Select OK, and press the Enter key. Your computer restarts.
n 130 N Troubleshooting What should I do if my game software does not work or it keeps crashing? ❑ Check the Web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver. ❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed. What should I do if I cannot remember the BIOS password? If you have forgotten the BIOS password, contact VAIO-Link to reset it.
n 131 N Troubleshooting System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: ! Your computer must be connected to the Internet before you can receive updates. 1 Connect to the Internet.
n 132 N Troubleshooting Internet What should I do if my modem does not work? ❑ Make sure the telephone cable is securely plugged into the modem port on the main unit of your computer and the wall jack. ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem.
n 133 N Troubleshooting Why is my modem connection slow? Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems.
n 134 N Troubleshooting Bluetooth Technology What should I do if other Bluetooth devices cannot discover my computer? ❑ Make sure both devices have the Bluetooth functionality enabled. ❑ If the Bluetooth indicator is off, activate the Bluetooth functionality. See Using the Bluetooth Functionality (page 59) for the detailed instructions. ❑ You cannot use the Bluetooth functionality when your computer is in a power saving mode. Return to Normal mode, then activate the Bluetooth functionality.
n 135 N Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other device is authenticated. ❑ Your computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps: 1 Right-click the Bluetooth icon on the taskbar. 2 Select Options from the menu. The Options window appears. 3 Check if Standard or Low is selected for the Bluetooth security level on the Security tab.
n 136 N Troubleshooting Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. ❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices.
n 137 N Troubleshooting Why can't I connect to a Bluetooth device by specifying its IP address on a Personal Area Network (PAN)? The Bluetooth utility software uses Dynamic Host Configuration Protocol (DHCP) to assign IP addresses to active wireless devices. If you specify a fixed IP address for the device to which you want to connect, the utility cannot assign a dynamic IP address to the device and fails. Do not specify IP addresses when using a PAN.
n 138 N Troubleshooting Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 118) for instructions.
n 139 N Troubleshooting What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
n 140 N Troubleshooting 5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer. 6 Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. 7 Click OK to close the window. ❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction.
n 141 N Troubleshooting What should I do if I cannot write data to CD media? ❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver. ❑ Stop using the keyboard. ❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage.
n 142 N Troubleshooting Display Why did my screen go blank? ❑ Your display screen may go blank if your computer enters Sleep mode. If the computer is in Sleep mode, press the power button on the computer or the standby button on the keyboard to bring the computer back into Normal mode. See Using the Power Saving Modes (page 81) for more information. ❑ Make sure that both power cords of your computer and display are securely plugged into power sources.
n 143 N Troubleshooting How do I run Windows Aero? ! This Q & A entry applies to selected models only. To run Windows Aero, follow these steps: 1 Click Start and Control Panel. 2 Click Customize colors under Appearance and Personalization. 3 Click Open classic appearance properties for more color options. The Appearance Settings window appears. 4 Select Windows Aero from the Color scheme options on the Appearance tab. 5 Click OK.
n 144 N Troubleshooting Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information.
n 145 N Troubleshooting Microphone What should I do if my microphone does not work? Make sure your external microphone is turned on and is properly plugged into the microphone jack on the access unit. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: ❑ Keep the microphone away from a sound output device. ❑ Turn down the volume of the speakers and the microphone.
n 146 N Troubleshooting Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure your mouse is securely plugged into the port. ❑ Restart your computer with your mouse connected. What should I do if the pointer does not move when I use my mouse? ❑ Make sure another mouse is not connected. ❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
n 147 N Troubleshooting Speakers What should I do if my external speakers do not work? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound. ❑ Make sure your speakers are designed for computer use. ❑ If your speakers have a muting button, set the button to off.
n 148 N Troubleshooting What should I do if I do not hear 5.1ch audio from my speakers? Follow these steps to check the speaker setup. 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Playback tab, select Speakers and click Configure. The Speaker Setup window appears. 5 Select 5.1 Surround under Audio channels and click Next. 6 Select the check boxes for your speakers under Optional speakers and click Next.
n 149 N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel 2 Click Clock, Language, and Region, and click Regional and Language Options. 3 Change the settings as desired.
n 150 N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive.
n 151 N Troubleshooting PC Cards What should I do if my PC Card does not work? ❑ Make sure the PC Card is inserted properly. See Inserting a PC Card (page 44) for more information. ❑ Make sure the PC Card is compatible with the Microsoft Windows operating system installed on your computer. ❑ See the manual that came with your PC Card for more information. You may need to install driver software if you are not using a Sony PC Card.
n 152 N Troubleshooting Why doesn't my computer recognize attached devices? For some PC Cards, if you alternate between Normal mode and Sleep mode while the card is inserted into the PC Card slot, your computer may not recognize the PC Card or the connected device. Restart the computer. Why can't I insert my PC Card? ❑ Make sure you are inserting the card correctly. See Inserting a PC Card (page 44) for more information.
n 153 N Troubleshooting Audio/Video What should I do if I cannot use my DV camcorder? If it is prompted that the i.LINK device seems to be disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 72) for more information. ✍ i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.
n 154 N Troubleshooting How do I output the Dolby Digital or DTS sound through an S/PDIF-compatible device? To output the Dolby Digital or DTS sound from a disc through an S/PDIF-compatible device connected to your computer, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Playback tab, select the optical out icon and click Properties. 5 Click Supported Formats tab.
n 155 N Troubleshooting Memory Stick Media What should I do if I cannot use Memory Stick media, which were formatted on a VAIO computer, on other devices? You may need to reformat your Memory Stick media. Formatting Memory Stick media erases all data, including music data previously saved on it. Before you reformat Memory Stick media, back up important data and confirm that the media does not contain files you want to keep.
n 156 N Troubleshooting Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet. ❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you connected the device.
n 157 N Support Options Support Options This section contains information on where to go for answers to questions about your VAIO computer. Sony Support Information See the following sources for answers in the sequence listed below. See Documentation (page 6) for details on the printed and non-printed documentation supplied with your computer, as well as further sources of reference. ❑ Go to the help files that accompany your software for instructions on using the software.
n 158 N Support Options e-Support What is e-Support? You have searched our user guides and Web site (http://support.vaio.sony.eu) but have not found an answer to your question/ issue? e-Support is the ideal solution for you! Our e-Support Web Portal is an interactive Web site on which you can submit any technical query you may have regarding your computer and receive answers from our dedicated support team.
n 159 N Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but keep in mind that our e-Support Team can only treat your queries from Monday till Friday between 8am and 6pm.
n 160 N Support Options Trademarks Sony, Battery Checker, Click to DVD, Click to DVD BD, DVgate Plus, SonicStage CP, SonicStage Mastering Studio, VAIO Control Center, VAIO Edit Components, VAIO Media, VAIO Power Management, VAIO Power Management Viewer, My Club VAIO, VAIO Update, "Memory Stick," and , OpenMG and , and , , , "MagicGate" , VAIO and the VAIO logo are trademarks of Sony Corporation. Blu-ray Disc™ and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
n 161 N Support Options Design and specifications are subject to change without notice. SD Logo is a trademark. SDHC Logo is a trademark. MultiMediaCard™ is a trademark of MultiMediaCard Association. xD-Picture Card™ is a trademark of Fuji Photo Film Co., Ltd. All other names of systems, products and services are trademarks of their respective owners. In the manual, the ™ or ® marks are not specified. Specifications are subject to change without notice.
n © 2007 Sony Corporation