Warranty

EF0311_V2
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This Limited Product and Connected Equipment Warranty ("Limited Warranty") is provided only to the original purchaser of Surge Protectors sold under the Smart Electrician
®
,
Smart Electrician
®
brand name and should be retained for your records. By using this Surge Protector, you as the original purchaser are asked to carefully read and
agree to the following terms and conditions of this Limited Warranty before you use the product. Your use of this product constitutes agreement with all provisions of this
Limited W
arranty.
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Southwire Company, LLC (SW) warrants to the original purchaser that this Surge Protector will be free from manufacturer defects in material, assembly, and
workmanship under normal use for the life of the product, subject to the terms and conditions of this Limited Warranty.
If any defects due to manufacturing should arise during the life of the Surge Protector and all terms and conditions of the Limited Warran
ty have been met, SW will at its
option, either repair or replace the product to the original purchaser without charge. If the product cannot be repaired within a reasonable time or a reasonable price, SW
may elect to refund the purchase price instead.
All return shipping charges shall be paid by the purchaser. The purchaser may have other rights which vary from state to state or province to province.
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In the event of a transient voltage spike or surge, this Limited Warranty is valid only if all of the following conditions are met at the time of the occurrence:
• Surge Protector is plugged directly into a properly grounded outlet.
• All eligible connected equipment is plugged directly into the Surge Protector.
• The connected equipment is damaged by a covered power surge or spike that passed through the Surge Protector.
• The Surge Protector is damaged from power surge or spike in an intended appli
cation.
SW retains the option to repair or replace the damaged connected equipment with equipment having a fair market value equal to the fair market value of the damaged
equipment at the time of damage or the original purchase price, whichever is less, up to the maximum value shown on the package for this product, subject to the terms
and conditions set forth below.
Fair market value does not include shipping charges, taxes etc. and shall be determined by the lower of the following:
• The average
price for the same or comparable equipment then being offered for sale on eBay
®
or Ubid
®
;
• The price quoted in the most current Orion Blue Book; and,
• The lowest price the same or similar equipment can be lawfully purchased in the United States or Canada.
This shall be Southwire Company, LLC.'s maximum and total liability.
This product, like all surge protectors, has a finite life. Even under normal circumstances and in the absence of defects, the product’s life will end w
hen the component
providing surge protection has depleted its capacity and ceases to provide protection from transient voltage surges and spikes.
SW's obligation shall be reduced by any amounts that the initial purchaser is entitled to recover from other sources regarding the connected equipment, including
insurance, other warranty or extended warranty coverage, service contracts, or compensation from the electrical power utility regardless of whether the initial purchaser
makes a c
laim hereunder or actually recovers compensation in any form from the sources referenced above.
The Surge Protectors are intended for household use with appliances and electronic equipment, as specified on the packaging. This Limited Warranty will not cover
claims for damages resulting from a lightning strike. To protect against telephone line, network (RJ-45) line, and/or coaxial line transient voltage spikes or surges, use
and connect equipment to a SW Surge Protector that offers
telephone, network, and/or coaxial line protection. If you are using an AC surge protector that does not have
telephone, network, or coaxial line protection, the Limited Warranty is null and void in the event that a transient voltage spike or surge damages any equipment
connected through the telephone, network, or coaxial lines.
The Limited Warranty is voided by the following:
• "Daisy-chaining" of the Surge Protector with other surge protectors, extension cords, power strips, UPS devices, or
other connectors, in serial fashion;
• Damages from sustained over-voltage as result of, but not solely limited to conditions such as harmful power-grid voltage fluctuations or faulty wiring;
• War, theft, vandalism, or an act of God such as fire, floods, rain, wind, or earthquake;
• Accident, misuse, abuse, and/or damages resulting while the Surge Protector was improperly connected;
• Improper maintenance, installation and/or operation of the Surge Protector or connected equipment in other than
a normal operating condition or in such a way
as to otherwise fail to comply with the instructions or manuals thereof or otherwise constitute misuse;
• Alteration, opening, tampering or modification of the Surge Protector and/or the connected equipment;
• Damage to, deterioration, and/or wear and tear of the Surge Protector and/or the connected equipment;
• Use with items not designed or intended for such use, such as refrigerators (excluding Appliance series surge protectors), AC mot
orized power tools, DC power
tool chargers, lawn mower/lawn care electric equipment battery chargers, heaters, sump pumps, motor vehicles, dehumidifiers, space heaters, air conditioner,
water-related devices (like aquariums), generators, devices for life support, medical or health care devices and the like;
• Determination by SW that any claimed damage did not result from a specified occurrence or that none took place;
• Preventing or refusing to allow SW to promptly inspect
the damaged or defective Surge Protector, the damaged connected equipment and/or the site where the
damage occurred at SW's request; and/or,
• Refusal to allow damaged equipment to remain available for SW’s inspection until claim is finalized.
SW does not incur liability for any of the following in any event:
• loss of, damage to, restoration of, and/or reinstallation of: data, records or software;
• personal injury;
• direct, indirect, special, incidental, multiple or consequential da
mages;
• loss of profits and/or business interruption -- even though damage or loss is caused by negligence or other fault.
To begin the claims processing procedure, please contact us at 1-800-561-4321.
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1. Contact Consumer Services to return the Surge Protector. Before calling, please be prepared to provide the following information:
a) The part/model # of the Surge Protector;
b) Date and retailer where you purchased the Surge Protector.
2. Once the Consumer Ser
vices representative advises that you may return the product, you will need to ensure the following steps are adhered to:
a) Each claim must be filed within 15 days of the date of the occurrence;
b) A copy of the original sale receipts for the SW Surge Protector and damaged equipment must accompany the return;
c) Provide the exact date and approximate time of the claimed failure along with a brief written description of how the damage
occurred and reasonably describe any damage to the connected equipmen
t;
d) List all devices that were properly connected to the SW Surge Protector including manufacturer’s model number and serial
number;
e) Copy of all technical assessments and repair estimates from a third party (such as a TV repair shop) explaining the nature of
the damage;
f) Send the Surge Protector to the appropriate address below, freight prepaid. Original purchaser assumes all shipping costs and
assumes the risk of loss or damage occurring during shipping or handling of the
Surge Protector.
Send product purchased in the US to:
Southwire Company, LLC.
Consumer Claims
840 Old Bremen Road
Carrollton, GA 30117
3. The returned Surge Protector will be tested by SW and the results of this test, together with the technical assessment(s) will be reviewed to determine whether the
Surge Protector failed to provide the proper level of protection, as determined by its specifications expressly as listed on this package. You have the right to obtain copies
of all reports at your expense.
SW reserves the right to negotiate cost of repairs and designate an equipment repair facility to inspect and es
timate the cost to repair damaged equipment. SW may at its
option and expense, request that the damaged equipment be sent directly to its place of business. Whenever claims are settled, SW reserves the right to be subrogated
under any existing insurance policy the claimant may have.
THE LIMITED WARRANTY IS THE ONLY WARRANTY OF SOUTHWIRE COMPANY, LLC. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EXCEPT AS PROVIDED BY LAW, INCLUDING THE IMPLIED WARRANTY OF QUAL
ITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND
SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THE LIMITED WARRANTY.
NOTE: Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
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Thank you for purchasing this Smart Electrician Surge Pr
otector by Southwire Company, LLC.
®
Please read these instructions carefully before using.
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Smart Electrician
Smart Electrician
®
®
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1. For Surge Protectors with a power cord, fully uncoil the power cord to avoid potential
overheating of the unit and cord.
2. Ensure Surge Protector and the equipment that you will be connecting is set to the “OFF”
position.
3. Plug the Surge Protector d
irectly into a properly grounded 3-wire AC receptacle only.
4. Plug in the equipment that you want to protect directly into the Surge Protector receptacles.
Equipment power plug must be fully and securely inserted into the Surge protector; do not plug
in partially in order to avoid potential overheating.
5. If your Surge Protector offers telephone, network, and/or coax line protection, please refer to a,
b, and/or c:
a. Phone/Fax/DSL Protection or Phone
/Fax/Modem Protection – Surges can occur on Phone lines
and damage sensitive equipment. If your Surge Protector comes with phone line protection, you must
pass the connection through the protected jacks on the surge protector.
Connect a RJ-11 phone cable from the wall jack to the “IN” jack on the surge protector. Connect
another RJ-11 phone cable from the “OUT” jack on the surge protector. Connect the other phone
cable end to the “input” of the device you want to protect.
b. Satellite/Cable
Protection – Surges can occur on Coaxial lines and damage sensitive
equipment. If your Surge Protector comes with coaxial line protection, you must pass the connection
through the protected jacks on the surge protector.
Connect a coaxial cable from the wall jack to the “IN” connector on the surge protector. Connect
another coaxial cable from the “OUT” connector on the surge protector. Connect the other coaxial
connector end to the “input” of the device you want to protect.
c. Net
work/Phone Protection – Surges can occur on Network and DSL lines and damage sensitive
equipment. If your Surge Protector comes with network data/phone line protection, you must pass
the connection through the protected jacks on the surge protector.
Connect a RJ-11 phone or RJ-45 network cable from the wall jack or from the router to the “IN”
jack on the surge protector. Connect another RJ-11 phone or RJ-45 network cable from the “OUT”
jack on the surge protector. Connect the other
network or phone cable end to the “input” of the
device you want to protect.
6. Press the Surge Protector power switch to the RESET (“on”) position and turn equipment power
on.
Note: This product, like all surge protectors, has a finite life. It is recommended that you replace your
surge protector every 2-3 years.
This Surge protector features an internal protection that will disconnect the surge protective component
at the end of its useful life. The device will continue to provide electricity to the connected equipment,
however, will no longer protect against transient voltage spikes or surges. If this situation is undesirable
for this application, the Surge protector should be replaced to ensure the connected equipment is
protected.
Caution and Warnings: Designed for indoor use in dry location only. Not intended for use with
aquariums. Surge protectors are not lightning arrestors and will not protect connected equipment from
a lightning-strike induced current.
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Product features will vary by model. Selected Smart Electrician models may include some or all of the
®
features listed below.
Joule Rating
A joule is a measurement of energy. The HIGHER
the joule rating, the more energy the surge
protector can absorb.
Satellite/Cable Protection
Protects satellite and cable receivers, and other
sensitive ele
ctronic equipment from surges and
spikes that can occur on coaxial cable, antenna,
satellite and broadband modem lines. Coax
connection is shielded to allow for higher
bandwidth signal reception.
Network/Phone Protection
Combination jack protects home office network
equipment and high-speed DSL connections from
surge and spikes that can occur on network or
phone lines. Network/Phone connection is
protected with electronic components that allow
maximum performance, quality data transfers
, and
download speeds.
Phone/Fax/DSL Protection or
Phone/Fax/Modem Protection
Protects phones, fax machines, modems and
routers from surges and spikes that can occur on
phone lines. Phone/Fax/DSL connection is
protected with electronic components that allow
maximum performance, quality data transfers, and
download speeds.
USB Charge Ports
Two convenient ports to recharge Mp3 players,
Smartphones, and Hands-free devices.
USB Charger Indicator
Illuminated LED shows the device plugged into th
e
USB port(s) is charging.
Safety Covers
Slide to open/close; protect users from accidental
contact and keeps dust and debris away from
unused outlets.
Transformer Outlets
Wider spaced outlets allow for transformer
adapters to be plugged in without blocking other
outlets.
Side Entry Outlets
Space-saving design allows for furniture to be
placed close to wall.
Surge Protection Alarm
Alarm will sound notifying when the surge
protection circuit has exceeded its design
capacity. To continue protecting your connected
equipment, the surge protector should be
replaced.
Surge Indicator
Illuminated LED shows the unit is working
properly and connected equipment is protected.
If LED is no longer illuminated, the surge
protector should be replaced in order to
continue protecting your connected equipment.
Ground Indicator
Illuminated LED shows the unit is plugged into a
properly grounded wall receptacle. If LED is not
illuminated, the wall outlet
may not be properly
grounded. It is recommended that you consult
with a licensed Electrician.
RESET(On)/OFF Power and Circuit Breaker
Switch
On/OFF power and 15A resettable circuit
breaker is conveniently combined into one
switch. Selected Smart Electrician models come
®
equipped with a lighted power switch to indicate
power on load.
In case of overloading, the circuit breaker will
safely shut off all power. To eliminate overload:
i. unplug all equipment from the surge
protector,
ii. turn
“off” power on each piece of
equipment,
iii. press the “RESET” switch on the surge
protector, and
iv. re-plug and turn “on” the power of each
equipment one-at-a-time into the surge
protector.
Combined connected load must not exceed
listed wattage.
Right Angle Plug
Allows furniture to be placed close to wall.
EMI/RFI Noise Filtration
Smart Electrician advanced filtration circuitry
®
allows for maximum performance by allowing
only clean power to enter your equipment, and
reducing harmful EMI an
d RFI noise that may
cause unexpected data loss an d unintended
signal infiltration.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
To see the complete family of Smart Electrician
® ®
products, including Surge protectors and Multiple outlet products, visit our Smart Electrician brand page at www.Menards.com
If you have additional questions or if you would like to locate the Smart Electrician retailer nearest you, please use the Store Locator on Menards.com or contact our Online Guest Service Representatives.
®