Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / Cover_front.fm / 19.03.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / Cover_front.fm / 19.03.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / userIVZ.fm / 19.03.2012 Contents Contents Gigaset T500 PRO / Gigaset 300 PRO - Overview . . . . . . . . . . . . . . . . . . . . . 4 The user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UI elements and symbols . . . . . . . .
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_intro.fm / 19.03.2012 Gigaset T500 PRO / Gigaset 300 PRO - Overview Gigaset T500 PRO / Gigaset 300 PRO - Overview The PBXs Gigaset T300 PRO and Gigaset T500 PRO offer extensive options for the operation and configuration of your phones. This user guide describes the functions of the GUI for both devices. A description of how to configure and manage the PBX can be found in the administration guide. Information on ... ...
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_intro.fm / 19.03.2012 The user interface The user interface General The Gigaset T500 PRO / Gigaset 300 PRO user interface comprises three levels: u Main window with the menu bar u Call manager for telephone control u Individual function windows Apart from that, there are separate windows for help topics that are opened with A. These information pages are not a component of the user interface, but form their own website, i.e.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_intro.fm / 19.03.2012 The user interface List elements Open the options menu. Options menu with column selection: ¤ Select columns you wish to display. DE Page 2/7 FG Last Name ¤ For lists comprising multiple pages: scroll between pages. ¤ Columns: sort alphabetically (ascending or descending order) Filter entries by user or user group: ¤ Select whether to display all entries, only your own or the entries of the group.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_intro.fm / 19.03.2012 The user interface ¤ Right-click to delete marked entry. ¤ Change column order by holding down and dragging the mouse pointer. ¤ Change width of columns with Version: %@27.05.2010 content of varying length by dragging the column border with the mouse.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_intro.fm / 19.03.2012 The user interface Logging on to the system Important To operate your device via a web browser, the browser must accept cookies and JavaScript must be enabled. The basic browser settings usually satisfy these requirements. The login data (login ID and password) and server address are sent automatically to the user via eMail, as soon as the user account has been set up. ¤ Open the web browser.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_intro.fm / 19.03.2012 The user interface The menu bar for the main window The menu bar provides access to the key functions for Gigaset T500 PRO / Gigaset 300 PRO. The bar has a "ribbed" contact point on the top left. If you move the mouse to this position, the menu can be moved by pressing and holding the left mouse key. Call To open the call manager (P. 10) Redirect To define a direct redirection for own numbers (P.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Operating the Gigaset T500 PRO / Gigaset 300 PRO The individual functions of the user interface each have their own window. ¤ Click on a button in the menu bar to open the corresponding function window. You can have several windows open at the same time.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Initiating a call There are many ways to set up a call via the user interface. This section explains how calls are set up directly in the call manager. ¤ Click on V in the menu bar to open the call manager. ¤ If you have multiple phones, select the device you wish to use for the call from the drop-down list on the right.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO §§4§§ By inputting parts of a user or group name. Autocomplete finds matching users and groups and lists them. You can then select the relevant entry with a left-click or by navigating using the arrow keys and then pressing the enter key. §§5§§ By placing the mouse pointer on Redial, a list opens containing the numbers and names dialled most recently.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Using the active call task, you can initiate inquiry calls and conferences (see Holding a call, blind transfer and inquiry call £ P. 16 and Initiating spontaneous conference calls £ P. 19). ¤ Click on or replace the phone receiver to end the call. The call manager closes automatically.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Receiving incoming calls With incoming calls, the call manager opens a call task. Each call task represents a single call connection. The y icon denotes an incoming connection. Accepting a call ¤ Click on . Or ¤ Pick up the phone receiver. If you accept the call, the call task's status changes to Active Call.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Forwarding a call If you do not wish to accept an incoming call yourself, you can forward the call directly to a different phone number. ¤ Move the mouse pointer to Forward. The phone number input screen opens with a list of contacts. This list shows all function keys of type Speed dial as well as their status.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Using functions when making a telephone call If you accept the call, the call task's status changes to Active Call. Apart from the standard phone conversation, there are several options as to how the call can be managed. These options will be discussed in the following chapters.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Transfer after inquiry call A standard transfer (i.e., not a blind transfer) presupposes an inquiry call to an internal or external phone number. ¤ Enter the phone number manually into the number field and confirm with Ok. Or ¤ Click on a contact on the list. Starting the inquiry call puts the active call on hold. This participant is now in an on-hold loop.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Initiating a spontaneous conference from an inquiry call You can create a conference call from the inquiry call and held call instead of just transferring. ¤ In the inquiry call task, click on Conference and on In Conference with {0}. held call.. Version: %@27.05.2010 {0} represents the number of held calls.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Initiating spontaneous conference calls You can also initiate a spontaneous conference call from a single active or held call. ¤ Move the mouse pointer to Conference. An input field opens. ¤ Enter the number of the new conference participant and confirm with Ok. If you have already assigned contacts to the function keys (see Assigning function keys £ P.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO You can remove individual participants from the conference via t without ending the conference. Please note The person who started the conference can end the conference (for all participants) as described below: u End conference with or u Replace the receiver. Version: %@27.05.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Redirecting calls Redirection forwards calls to a different phone number or a voicemail box. ¤ Click on Redirect in the menu bar (P. 9). The Redirect function window opens displaying all phone numbers assigned to the registered user.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Using call lists Call lists show the phone numbers and times of incoming, outgoing, accepted and missed calls. ¤ Click on Call Lists in the menu bar (P. 9). The first column shows the name of the caller (for Incoming and Missed) providing the name is contained in the addressbook or the user list. The second column shows the number called.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO ¤ Click on B to open the list of your phones. Click on the required device to make the call. In the Directory selection field in the top left, you can switch between several directories. Opening the detailed contact view Name ¤ Click on a file icon o on the left next to the name column to open the detailed view.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Input files for phone and fax numbers have an additional field with a prefixed *6. Speed dial numbers can be input in this field. The numbers to the left can simply be called by dialling *L and the following speed dial number. Please note The speed dial only functions when outgoing connections do not have to obtain an outside line.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Editing contacts ¤ To edit an entry, click on H to the right in the line you wish to change in the addressbook view. This opens the editing view, where all fields in the addressbook and detailed view can be modified. Please note You can only edit entries in the addressbook for which you have read/right permissions.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Managing the voicemail box This function window is for displaying the voicemails received. ¤ Click on Voicemail in the menu bar (P. 9). You can open your voicemail preferences with the b button on the right above the selection field for voicemail boxes. The list being displayed is for the voicemail box currently selected.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Assigning function keys Function keys offer users of the telephone system an easy way to use frequently used standard actions such as calling contacts, picking up a call and activating and deactivating call redirections. The Function Keys window shows the user defined function keys of a virtual phone.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO When the selection has been made, the Edit function key window opens for the selected key. The options you have for selecting the function types depend on your user rights. There are a total of 10 function keys available. Function keys for users and groups are assigned a graphic that shows accessibility.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO The user has switched on general redirection for his internal phone number ¤ Click on the redirection icon to view the redirection target (availability of this function depends on user rights). ¤ Point the mouse to the busy icon to display the user's current caller on the key (availability of this function depends on user rights).
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Making a call via Busy Lamp Field keys Depending on which telephone numbers are available on the key and the number of telephones available to you, there are several ways to start a call.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Using Busy Lamp Field keys to send eMails Keys with a user contact contain a link to the contact's eMail address. This opens a window for a new message in your usual eMail application. You can also call up this function in the action menu by clicking on the message icon. Speed dial This type of key is for assigning external numbers.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO u Redirection (All) If this key is assigned, it is possible to select between general call redirection (Always), redirection when Busy and redirection after Timeout. The selected type of redirection applies for all phone numbers apart from group phone numbers. The destination of the redirections should already have been defined in the redirection settings.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Logging on/off with groups Using the Group Log On/Off key, you can log on to and off from groups to which you belong. The key can apply for one or more groups. This key has two functions: u Displaying your status in the group Red: You are logged in with the group "Sales". Grey: Click on the key to log off.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Status displays for the DND function Red: The DND function is active throughout the system. This means that you cannot be reached on any number. This is also shown below the menu bar so you can see the DND status immediately and switch it off even if the keypad is closed. Grey: Click on the Do Not Disturb key to cancel the DND status.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Parking calls in queues (Park & Orbit) The system provides 100 holding spaces from 00 to 99, in each of which a call can be parked. A Park & Orbit key is created for each holding space selected during key assignment. Different to standard call holding, other users have access to the holding spaces and can accept the calls parked there themselves.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Activating a module Existing module configurations are activated and deactivated with the Module key. You can also assign a key to several module configurations.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Advanced options for Gigaset IP phones If you have a Gigaset PRO phone, you have access to additional convenience functions. You can access these via F. Transferring the keys to the phone You can copy the user-defined assignment of the function keys for the PBX to the function keys on the phone.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Holding conferences Apart from spontaneously initiated telephone conferences (see Initiating spontaneous conference calls £ P. 19), your PBX offers the feature of planned, managed conferences. These can be held as a one-off or at regular intervals and have a fixed number of participants.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO The %PIN% and %WEB_LINK% placeholders are particularly important. %PIN% %WEB_LINK% The PIN is how participants log in to the live conference. Each participant must enter the number via the keys on the phone when prompted by the voice dialogue. The web link is the Internet address for the conference. This enables, e.g.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Conference process Please note Several of the following options can be carried out via the phone keys. A list of key combinations is included in the appendix under Moderating a conference (£ P. 70). Moderators are indicated by f in the Status column.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Managing fax lists The fax lists contain entries for all software faxes sent and received by the user and his fax groups (groups with the software fax call property). More information about software faxes can be found in Using Gigaset PRO Fax (£ P. 55). ¤ Click on Fax Lists in the menu bar (P. 9). The Inbox tab shows all faxes received.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Preferences ¤ Click on Preferences in the menu bar (P. 9). Depending on your user rights, there will be nine tabs available to you in the preferences window: The following sections describe the functions and the preferences options in the individual tabs. User data You can change your core data apart from your Login ID.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Two options are available to track sent faxes: u Transmission report: A page with the applicable transmission report is inserted into the PDF file which is created from a sent fax. u Delivery confirmation by eMail: The report and the faxed document are sent to your eMail address after you send a fax.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Display Number If you would like one of your phone numbers to be displayed to your call participants during outgoing call, then you can select this here. The default setting is no display. In the Ringing Number column, you can activate/deactivate the individual phone numbers for the phone shown.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Call delay A delay of an appropriate number of seconds makes it possible to pick up a call to the system phone before starting the parallel call. When setting the call delay, please bear in mind any call redirections on timeout. The call might be redirected before it can be put through to the external device after the call delay.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Voicemail The "Play voicemail with" preference lets you specify which action is to be taken if you click to listen to voicemail entries in the call or voicemail list. The options – apart from the default setting and primary telephone – depend on the media player plugins available on your web browser or computer.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO The options: u Name the voicemail box individually. This name will be used from now on in your user profile. u Set up password protection to prevent unauthorised playback of voicemails via phone. u Voicemails: Send by E-Mail. Receive voicemails as sound files in an attachment to an eMail. u Deactivate the option to leave a voice message.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Recording announcements ¤ Click on Manage Announcements. You will see the list of available announcements. ¤ You can open the dialogue window for recording new texts with the New Announcement button. ¤ First, select a name for the new text. ¤ Select the phone, with which you wish to record the announcement. ¤ Click on Record. Version: %@27.05.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Uploading a new announcement ¤ Click on Manage Announcements. ¤ By pressing the New Announcement button, you will open the dialogue window with the same name. ¤ First, select a name for the new text. ¤ Activate the Upload announcement option. ¤ Click on Browse and select the file you need on the PC. ¤ Click on Upload.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Groups This tab provides an overview of the groups, to which you belong. The checkbox below Assigned enables you to log yourself in and out temporarily. However, this does not equate to leaving the group. It just means that you are not available for calls to the group when you log out.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_windows.fm / 19.03.2012 Operating the Gigaset T500 PRO / Gigaset 300 PRO Version: %@27.05.2010 Keys When you save the function key assignment, the dialogue opens to copy the key configuration to the phone. This prompt can be switched off here. In this case the keys are not transferred to the device after saving.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Add-ons Depending on your computer's operating system and web browser, various add-ons are available for download and installation: u Gigaset PRO Windows Client and TAPI driver for MS Windows, incl.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Download You can download the installation program via the corresponding link in the Add-ons tab in the Preferences window in the user interface. Putting into service ¤ Save the installation file on your computer and open it by double-clicking. The installation process begins. Follow the instructions in the dialogue.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons ¤ In the Fax printer area on the right, you will see the option Parse number from fax. If this is enabled, the destination number of the fax is taken from the document itself. For this to work, the fax number must be saved in the document with two @ symbols at both ends of the number.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Using Gigaset PRO Fax Gigaset PRO Fax is a fax printer driver for sending documents directly from the respective application. To do so, the documents are changed into PDF format. Gigaset FAX is installed in the control panel under Printers and Faxes and enhances every application by adding on the option of sending documents as a fax.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Gigaset MS Outlook Connector Please note System requirement for Gigaset MS Outlook Connector is Microsoft Windows 7, Vista, XP, Server 2003 or Server 2008 – either 32bit or 64bit, MS Office Outlook 2003, 2007 or 2010 32 bit as well as Gigaset Windows Client. If using Gigaset MS Exchange Connector, additionally: Microsoft Exchange 2003 (or 2007).
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Starting Gigaset MS Outlook Connector Gigaset MS Outlook Connector starts automatically together with Outlook. If it is active, you will see a green receiver icon in the notification area. If the icon is grey, this means that although Outlook Connector has started, Gigaset Client has not.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Using Gigaset MS Outlook Connector Dialling using the number field Gigaset MS Outlook Connector extends Outlook to include a toolbar in the main window, log and a contact view. This toolbar offers buttons that you can use to start and end phone calls.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Troubleshooting Connector does not start In rare cases due to a fault in Microsoft Outlook, Gigaset MS Outlook Connector may be deactivated. This may occur, for example, if Outlook is not closed down properly and the Outlook process is ended via the Windows Task Manager. In this case, it might be listed in the "Disabled Items" view in Microsoft Outlook and can be reactivated from there.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Gigaset PRO Client for Mac® Please note System requirement for Gigaset Client for MAC® is an Apple computer with Intel Processor and Mac OS 10.7 (Lion)®, Mac OS 10.6 (Snow Leopard)® and Mac OS 10.5 (Leopard)®.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Automatic updates The program can search for program updates automatically. You can set the interval in the default settings in the General section. You can also trigger a manual search for updates at this point. If an update is found, it is displayed in a separate window together with the version information.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Hotkey via the services menu Gigaset Client for Mac® offers the option to dial marked text from any application directly on the PBX by means of the relevant service. For this, in the system settings of Mac OS 10.6® and above, go to "Keyboard £ Keyboard shortcuts", look for the entry Dial with Gigaset client and tick the box or set the keyboard shortcut.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons You can also browse the currently displayed list live via the input field in the window's toolbar. The entries are repeatedly refreshed according to the settings (the default setting is 10 minutes). However, you can also refresh the display manually at any time via the "Refresh" button in the call list window toolbar. This transfers new entries from the PBX to Gigaset Client for Mac.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Debug mode As soon as you start debug mode, the program generates two log files (UCIAgentDebugLog.txt and UCIClientDebugLog.txt), which can be found under ~/ Library/Logs. To activate debug mode, press and hold the command key (apple key) and click on the icon in the menu bar. An additional menu item "Debug" will then appear.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Gigaset Client for iPhone® Please note System requirement for Gigaset Client for iPhone® is an Apple iPhone 3G®, iPhone 3GS®, iPhone 4® or Apple iPod touch, iOS 4.1® or higher, Internet access (WLAN or data tariff ) for communication with Gigaset. Gigaset Client for iPhone® (or "iPhoneClient" for short) is a native mobile integration from iOS 4.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Configuration Login u Server: address of the Gigaset PBX that can be reached from the Internet (without [http://]). u Port: port via which the Gigaset XMPP service can be reached from the Internet (default is 5222). u Use TLS: activates use of a secure connection up to the Gigaset. u LoginID: your login ID on Gigaset (e.g.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Refresh Gigaset Client for iPhone® allows the following configurations with regard to refreshing call and voicemail lists: u On Start: Entries are automatically synchronised with Gigaset when the app is started (default is "off"). u On Interval: Providing the app is open, entries are automatically synchronised with Gigaset at intervals you can set (default is "off").
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012 Add-ons Login failed This message shows that, although the app could reach the Gigaset server, the login did not succeed. Problem: The login ID and/or the password are incorrect. Solution: Enter the login ID and password again, taking care with special characters and spaces. Problem: The app has not logged off properly from the server (e.g., as a result of losing the Internet connection on the end device).
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_appendix.fm / 19.03.2012 Key combinations Key combinations On the phone *2 *32 *33 *L *MM *MN *MO *N *N *O *** + Phone number + Group ID Highlights the call as private. It will be identified accordingly in the CDR.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_appendix.fm / 19.03.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_appendix.fm / 19.03.2012 Key combinations Supported phone models Gigaset pro IP phones Version: %@27.05.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_appendix.fm / 19.03.2012 Customer care Customer care Questions? For rapid assistance, refer to this user guide or visit www.gigaset.com/pro. The trade outlet where you bought your PBX will be happy to help with further questions relating to your Gigaset Professional PBX. Questions and answers If you have any queries about the use of your telephone, visit our website at www.gigaset.com/pro. Authorisation Version: %@27.05.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_appendix.fm / 19.03.2012 Environment Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity.
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / userSIX.fm / 19.03.2012 Index Index A Activating a module . . . . . . . . . . . . . . . . . . . Addressbook editing contact . . . . . . . . . . . . . . . . . . . . . new contact . . . . . . . . . . . . . . . . . . . . . . . . speed dial number . . . . . . . . . . . . . . . . . . Answering machine see Voicemail box Area code . . . . . . . . . . . . . . . . . . . . . . . . . . . . Authorisation . . . . . . . . . . . . . . . . . . . . . . .
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / userSIX.fm / 19.03.2012 Index G M Gigaset Client for iPhone. . . . . . . . . . . . . . . 65 dialling modes . . . . . . . . . . . . . . . . . . . . . . 66 logging in . . . . . . . . . . . . . . . . . . . . . . . . . . 66 making a call . . . . . . . . . . . . . . . . . . . . . . . 67 troubleshooting . . . . . . . . . . . . . . . . . . . . 67 updating lists . . . . . . . . . . . . . . . . . . . . . . . 67 using . . . . . . . . . . . . . .
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / userSIX.fm / 19.03.2012 Index T TAPI (Telephony Application Programming Interface). . . . . . . . . . . . . . . . . . . . . . . . . 52 Telephone selecting for call . . . . . . . . . . . . . . . . . . . . 11 Telephone care . . . . . . . . . . . . . . . . . . . . . . . 72 Telephone conference see Conference Telephones key labelling . . . . . . . . . . . . . . . . . . . . . . . . 37 Transfer after inquiry call . . . . . . . . . . . . . . .
GigasetGigaset T500 PRO T500 / Gigaset PRO / Gigaset 300 PRO300 / enPRO / A31008-M2212-R101-3-7619 / en / A31008-M2212-R101-3-7619 / Cover_back.fm / Cover_back.fm / 19.03.2012 / 01.03.2012 Version: %@27.05.