User Guide

Maintenance
Batteries
This cash register provides a low battery symbol
(l) and a no battery symbol (l) which appears on
the far left of the display in one of the following
situations:
Low battery symbol (l)
• When less than 3 batteries are installed in the
cash register.
• When the voltage of the batteries installed in the
cash register is under the required level.
No battery symbol (l)
• When no batteries are installed in the cash
register.
• When the batteries installed in the cash register
are dead.
When either of these symbols appear, check
batteries. If no batteries are installed, install three
new “AA” batteries at once. If batteries are already
installed, replace them with new ones as soon as
possible. If the AC power cord is disconnected or a
power failure occurs when the batteries are dead
or not installed, all the programmed settings will be
reset to the default settings and any data stored in
memory will be cleared.
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If the low battery symbol appears while
making a transaction, complete the
transaction before replacing the batteries.
Replacement
1. Be sure the cash register is plugged in.
2. Set the mode switch to the REG position.
3. Pull the printer cover upward and detach it.
6. Check that the “
ll
ll
l” symbol has disappeared.
7. Close the battery cover.
8. Replace the printer cover.
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Improper use of batteries could cause
them to burst or leak, which might damage
the interior of the machine. See the
cautions in the "Getting Started" section.
Paper Roll
When colored dye appears on the edges of the
paper roll, it is time to replace the roll. Use paper
of 2 1/4" (57 mm) in width. To prevent jamming be
sure to use paper specified by SHARP.
Replacement (Journal printing)
1. Set the mode switch to the REG position.
2. Open the printer cover.
3. Press f to advance the paper several lines.
Remove the take-up spool from the bearing.
5. Install three new “AA” batteries into the
battery compartment.
LIIMITED WARRANTY
SHARP ELECTRONICS CORPORATION warrants to the first consumer purchaser that this Sharp brand product
(the "Product"), when shipped in its original container, will be free from defective workmanship and materials and
agrees that it will, at its option, either repair the defect or replace the defective Product or part thereof at no charge
to the purchaser for parts or labor for the time period(s) set forth below.
This warranty does not apply to any appearance items of the Product nor to the additional excluded item(s) set
forth below nor to any product the exterior of which has been damaged or defaced, which has been subjected to
misuse, abnormal service or handling or which has been altered or modified in design or construction.
In order to enforce the rights under this limited warranty, the purchaser should follow the steps set forth below and
provide proof of purchase to the servicer.
The limited warranty described herein is in addition to whatever implied warranties may be granted to purchasers
by law. ALL IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR USE ARE LIMITED TO THE PERIOD(S) FROM THE DATE OF PURCHASE SET FORTH BELOW. Some
states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Neither the sales personnel of the seller nor any other person is authorized to make any warranties other than
those described herein or to extend the duration of any warranties beyond the time period described herein on
behalf of Sharp.
The warranties described herein shall be the sole and exclusive warranties granted by Sharp and shall be the sole
and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time
described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser
with respect to the Product and shall constitute full satisfaction of all claims, whether based on contract,
negligence, strict liability or otherwise. In no event shall Sharp be liable, or in any way responsible, for any
damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other
than an authorizezd servicer. Nor shall Sharp be liable, or in any way responsible, for any incidental or
consequential economic or property damage. Some states do not allow the exclusion or incidental or
consequential damages, so the above exclusion may not apply to you.
THE WARANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE.
Your Product: XE series Electronic Cash Register
Warranty Period of this Product: One (1) year for parts and ninety (90) days parts and labor from the date of
purchase.
Additional items excluded from Any consumable items such as paper supplied with the Product.
warranty coverage:
Where to obtain service: At a Sharp Authorized Servicer located in the United States. To find the
location of the nearest Sharp Authorized Servicer, call toll free at
1-800-BE-SHARP.
What to do to obtain service: Ship (prepaid) or carry your Product to a Sharp Authorized Servicer. Be
sure to have proof of purchase available. If you ship or mail the Product, be
sure it is packaged carefully.
TO OBTAIN SUPPLIES, ACCESSORIES OR PRODUCT INFORMATION, CALL 1-800-BE-SHARP.
SHARP ELECTRONICS CORPORATION
Sharp Plaza, Mahwah, New Jersey 07430-2135
1-800-BE-SHARP
http://www.sharp-usa.com
Before Calling for Service
If you encounter any of the following problems,
please read below before calling for service.
The display shows symbols that do not make
sense.
• Has the machine been initialized properly as
shown in “Getting Started”?
The display will not illuminate while the
machine is turned on. The machine will not
operate when any key is pressed.
• Is the power supplied to the electrical outlet?
(Plug another electrical device into the outlet for
confirmation.)
• Is the power cord firmly connected to the
electrical outlet?
The display is illuminated, but the machine will
not accept key entries.
• Is the mode switch properly set to the REG
position?
• Has the machine been initialized properly as
shown in “Getting Started”?
Journal paper will not feed properly in the
printer.
• Is the take-up spool installed properly?
• Is there a paper jam?
• Is the journal format selected in the printing
format programming?
(If the receipt format is selected, the paper is not
wound around the take-up spool.)
Printing is faded or illegible.
• Is the ink roller used up?
• Has the ink roller been installed properly?
Drawer Handling
Locking the Drawer
Develop the habit of locking the drawer when not
using the register for any extended period of time.
To lock: Insert the key into the drawer lock and
turn it 90 degrees counter-clockwise.
To unlock: Insert the key into the drawer lock and
turn it 90 degrees clockwise.
Removing the Drawer
To remove the drawer, pull it out and lift it up.
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• To prevent burglary, it is a good idea to
empty the drawer after work and leave it
open at the end of the day.
• Coin case is detachable.
Manually Opening the Drawer
In case of a power failure or if the machine is out of
order, locate the lever at the bottom of the machine
and move it in the direction of the arrow to open
the drawer. The drawer will not open if it is locked
with the drawer lock key.
Specifications
Model:
XE-A101
Size:
Inches: 13.0 (W) x 14.3 (D) x 9.96 (H)
Millimeters: 330 (W) x 363 (D) x 253 (H)
Weight:
Approx. 11.0 lbs. (5.0 kg)
Power Source:
120V AC±10%, 60Hz
Power Consumption:
Stand-by: 4 W, Operating: 12.5 W
Working Temperature:
32 to 104˚F (0 to 40˚C)
Display:
LED (Light-Emitting Diode) numeric display
Printer:
1 station, print wheel selective type
Printing Capacity:
Max. 13 characters
Paper Roll:
Width: 2 1/4" + 1/64" (57.5mm + 0.5mm)
Max. external diameter: 3-5/32" (80mm)
Min. internal diameter: 15/32" (12mm)
Cash Drawer:
4 slots for bills, 5 for coins
Accessories (supplied):
Paper roll: 1 roll
Drawer lock key: 2
Instruction manual (English): 1 copy
Instruction manual (Spanish): 1 copy
Quick Start Guide (English/Spanish): 1 copy
Ink roller: 1 (installed)
Take-up spool: 1
• Specifications and appearance are subject to
change without notice for improvement.
Coin case
View from rear
Lever
4. After cutting the existing paper, remove the
paper roll. Then remove the remaining paper
by pressing f.
View from rear
4. Open the battery cover and remove the old
batteries.
5. Remove the used journal paper roll (if used)
from the take-up spool.
6. Install a new paper roll and the take-up spool
according to the instructions in "Getting
Started."
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In the case of receipt printing, steps 3 and
5 should be omitted and the take-up spool
need not be installed in step 6.
Replacing the Ink Roller
1. Open the printer cover.
2. Remove the ink roller by pulling it upward.
3. Install a new ink roller.
4. Close the printer cover.