POS TERMINAL MODEL UP-600 UP-700 INTER-REGISTER COMMUNICATION SYSTEM INSTRUCTION MANUAL
TABLE OF CONTENTS Page Introduction ............................................................................................................................... 3 Inline Operation ........................................................................................................................ 4 1. Message display ................................................................................................................ 4 (1) The message displayed during inline communications..................
7. Reading the contents of the IRC programming — master and satellite .......................... 33 8. Downloading the contents of the IRC programming to satellites — master .................... 34 (1) Initial downloading ...................................................................................................... 34 (2) Maintenance downloading .......................................................................................... 35 9. Programming for the remote printer ........................
Introduction The UP-600/UP-700 inter-register communication (IRC) system consists of one master machine and up to 63 satellite machines which are all interconnected by the local area network (LAN) to provide data transmission among them. This system allows the manager to exercise centralized control over the satellites through the master. Local Area Network (LAN) Master Satellite Satellite Max. 63 satellites • One of the satellites may be used as a back-up master.
1 Inline Operation 1. Message display (1) The message displayed during inline communications 1) The message shown below is displayed at the master when engaged in IRC transmissions. ex.: SENDING DATA NOTE The above message is also displayed at the satellite which is engaged in system resetting transmission. 2) The machine number of the satellite that is communicating with the master is instantaneously displayed at the master during IRC transmissions.
(2) Error messages When an error occurs, a corresponding error message is displayed. For a description of the error messages, see the “List of error messages” below. List of error messages Error message (Default) BUSY LACKING MEMORY NO AUTHORITY UNDEFINED CODE CODE NOT FREE POWER OFF T-LOG FULL NON RESET TYPE ERROR SYSTEM CLOSED IS SIGNED ON NO REPLY/MASTER NO REPLY/BACKUP ATTEMPT RETRY? Description • • • • • • • • • • • • • • • • The target machine is busy.
2. Open store operation (PGM2 mode) — master and satellite When the open store operation is performed at the master, the IRC system is opened and the registration function becomes available at all the machines in the IRC system.
3. Close store operation (PGM2 mode) — master and satellite When the close store operation is performed at the master, the inline system is closed and the registration function becomes unavailable at all the machines in the inline system. It should be noted that for the close store operation, all the satellites must be in their SIGN-OFF state. After this operation, the communications between the master and satellites which have been enabled with the open store operation are disabled.
4. Sign-on operation (server assignment) (REG mode/MGR mode) The sign-on operation is intended to assign a server to a machine (satellite or the master) and enable him or her to perform entry operations at the machine. If a server successfully signs on at a machine, his or her server number appears on the LCD of the machine. The server memory is under the control of the master. The sign-on operation can be done whether the machine is in the open store or close store state.
5. Server sign-on report A server sign-on report can be generated at the master. This report is used to determine which terminal each server has signed on. Report generation procedure 1. Turn the mode switch to the PGM2 position. 2. Select “INLINE READING” from the PGM2 mode menu and press the [ENTER] key. 3. Select “SIGN ON SERVER” from the INLINE READING menu and press the [ENTER] key. In the case of the UP-700: Server name, server code, machine no.
6. Sign-off operation (cancellation of server assignment) (REG mode/MGR mode) The sign-off operation is intended to cancel the assignment of a server to a machine. The sign-off operation at a machine (master or satellite) can be done only for the servers who have signed on at the machine and are not in the middle of a registration entry. Sign-off procedure Keyboard entry sequence (REG/MGR/X1/Z1/X2/Z2/PGM1/PGM2 modes) [SERV#] NOTE • The sign-off operation only applies to the server who has signed on.
7. Look-up and updating of the GLU/PBLU file In the IRC system, the following two types of GLU/PBLU file allocation system are available: a centralized system and an individual system. (1) Centralized GLU/PBLU file system In this system, the GLU/PBLU file exists only in the master. All satellites in the IRC system can access the GLU/PBLU file in the master for registration.
9. PLU/UPC data control In the IRC system, PLU/UPC sales data is centrally controlled by the master. PLU/UPC data which is temporarily stored in the T-LOG buffer of a satellite is sent to the master by T-LOG polling. (For further information on T-LOG polling, see page 14.) NOTE The learning function enables the operator at a satellite to set the unit price, associated department and deletion/non-deletion attributes for an item whose code is undefined in the PLU/UPC file.
10. Price change function When a price for the UPC item is changed at a machine (master or satellite), its PLU/UPC main file or dynamic PLU/UPC file is updated by the new price data (unit price and associated department). The new data is then automatically distributed to all other machines to update the PLU/UPC main files or dynamic PLU/UPC files which contain the code of the item. The data on an UPC item whose price has been changed at a satellite is also stored in the TLOG buffer of the satellite.
12. T-LOG polling All REG-mode transaction data in each satellite is saved in its T-LOG buffer. T-LOG polling is a data collection system in which the master collects data from the T-LOG buffers of the satellites. T-LOG polling becomes available upon the open-store operation and becomes unavailable upon close store operation. A request for T-LOG polling is issued from the satellite to the master when the number of data records in its T-LOG buffer exceeds a predetermined number while in the open store state.
13. Communication with a remote printer (optional) When a remote printer is included in the inline system, order data is output to the remote printer according to its preset data regarding the remote printer assignment. The remote printer is used to print all or part of the data entered at a machine. It is also called a kitchen printer. The remote printer can also be operated at a location other than the kitchen.
(2) Remote printer send function This function allows partial food orders to be sent to the remote printers. Which printer to receive the order is selectable. The function is intended to allow the cooking staff to begin preparing certain items before the entire order is given. *Case 1) (Item entry) NK **Case 2) NK: 1-9 SEND ORDER *Case 1) A partial food order is sent to one or several remote printers which has been specified by the department/PLU programming.
14. Rerouting print data The UP-600 and UP-700 terminals may reroute specific print data to an external printer connected to any terminal on the LAN by an RS-232 cable and can be shared by multiple UP600/UP-700 terminals.
2 Consolidated and Individual Reports The system can generate two types of sales reports: consolidated reports (reports on all or specified machines in the system) and individual reports (reports on an individual machine). At the master, you can generate consolidated reports on all or specified satellites and reports on the master itself. At each satellite, you can generate certain reports on the satellite. 1. Operating modes X1/Z1 mode: Daily sales reading (X1) and resetting (Z1) reports.
3. Consolidated reports — master/back-up master (1) Report generation procedure To generate respective reports, use the following procedure, referring to the list of consolidated reports on the following pages. 1. Turn the mode switch to the required position (OPXZ, X1/Z1 or X2/Z2). 2. Select “SYSTEM X” or “SYSTEM Z” depending on your need, and press the [ENTER] key. 3. Select the type of report you wish to generate and press the [ENTER] key or enter the corresponding report type No.
(2) List of consolidated reports (SYSTEM READING/RESETTING) Operating modes Report type DEPARTMENT OP XZ X1/Z1 X2/Z2 Job # Required data/Remarks Full department report X1, Z1 Individual dept. group report X1 Dept. group total report X1 Department markdown report X1 PLU/UPC report by specified range X1, Z1 PLU/UPC pick up report X1, Z1 PLU/UPC report by associated dept.
Operating modes Report type D-UPC BY DEPT TRANSACTION Description OP XZ X1/Z1 Dynamic UPC by associated dept. X1, Z1 Transaction report X1, Z1 X2/Z2 1166 X2, Z2 TAX Cash-in-drawer report X1 Tax report X1 1230 X2 1133 1233 Positive no. check X1 1139 ALL SERVER Full server report X1, Z1 1140 X2, Z2 OP XZ Hourly report 1240 1041 X1, Z1 1141 X2, Z2 HOURLY For all servers 1231 POSITIVE CHECK Individual server report Department code 1266 1131 X2 IND.
Operating modes Report type Description OP XZ X1/Z1 X2/Z2 Job # CUSTOM BY AMT Customer sales report (by the specified sales range) X2 1286 CHARGE ACCOUNT Customer charge account X2 1288 NO ACCESS UPC Non-accessed UPC report X1 Non-accessed UPC report (Delete) NO ACCESS CUSTOM Z1 1105 X2 1287 Non-accessed customer report (Delete) Z2 1287 CUSTOMER DELETE Customer delete report Z2 1298 STACKED REPORT Stacked report (X1/Z1) NOTE X1, Z1 Stacked report (X2/Z2) Customer sales rang
4. Individual reports — master/back-up master/satellite (1) Report generation procedure To generate respective reports, use the following procedure, referring to the list of individual reports on the following pages. 1. Turn the mode switch to the required position (OPXZ, X1/Z1 or X2/Z2). 2. Select “READING” or “RESETTING” depending on your need, and press the [ENTER] key. 3. Select the type of report you wish to generate and press the [ENTER] key or enter the corresponding report type No.
(2) List of individual reports (READING/RESETTING) Operating modes Report type DEPARTMENT Description OP XZ X1/Z1 Full department report X1, Z1 Individual dept. group report X1 DEPT. GROUP TOTAL Dept. group total report X1 M-DOWN FOR DEPT. Department markdown report X1 TRANSACTION Transaction report X1, Z1 DEPT. IND. GROUP X2/Z2 Tax report X2, Z2 210 112 X2 Group no. (0 thru 9) 212 113 X2 213 119 X2 219 130 X1 230 133 X2 233 POSITIVE CHECK Positive no.
5. Server report At the master, you can generate consolidated transaction reports on all servers or individual servers by performing the reading or resetting operation. At each satellite, you can generate consolidated transaction reports on individual servers by performing the reading or resetting operation.
3 IRC Programming 1. Setting the machine numbers — master and satellite It is necessary to insure that each terminal has an assigned machine number to the master and satellites prior to further IRC programming. 1. Turn the mode switch to the PGM2 position. 2. Select “SETTING” and press the [ENTER] key. 3. Select “TERMINAL” and press the [ENTER] key. Select “MACHINE#” from the TERMINAL menu and press the [ENTER] key. 4. Enter a machine number and press the [ENTER] key.
2. Setting the terminal numbers (IRC machine numbers) — master and satellite It is assumed that your terminal’s setting for inline operations has been performed. 1. Turn the mode switch to the PGM2 position. 2. Select “INLINE SETTING” and press the [ENTER] key. The INLINE SETTING menu will open. 3. Enter a terminal number for IP ADDRESS 4 from (0 254) and press the [ENTER] key. 4. Repeat steps 1 to 3 for all machines in the IRC system.
3. Creating/updating the master list — master (1) Creating the master list This may only be performed on the pre-designated master. 1. Turn the mode switch to the PGM2 position. 2. Select “INLINE SETTING” and press the [ENTER] key. The INLINE SETTING menu will open. 3. Enter a terminal number for IP ADDRESS 4 from (0 254) for the master and then carry out the programming for other INLINE SETTING items and press the [ENTER] key. The window for the creation of the master list will open. 4.
7. Proceed to “8. Downloading the contents of the IRC programming to satellites”, see page 34 — Inline preset. NOTE • The terminal numbers and machine numbers of the master and satellites must be entered into the master list for IRC communications. • The terminal numbers and machine numbers of up to 64 machines (one master and 63 satellites) can be entered into the master list. • The terminal number should be within the range from 1 to 254 and the machine number from 1 to 999999.
4. Specifying whether to enable or disable the system retry function when a transmission error occurs — master and satellite You can specify whether the system retry function is disabled or enabled if the communication between machines does not end successfully. 1. Turn the mode switch to the PGM2 position. 2. Select “INLINE SETTING” and press the [ENTER] key. The INLINE SETTING menu will open. 3. Move the cursor to the “SYSTEM RETRY” line.
5. Specifying the terminal to serve as a back-up master — master You can assign one satellite to the function of a back-up master. If the master fails during guest check operation, the assigned terminal will perform the master’s function. A machine number within the range from 1 to 999999 can be entered. If zero is entered, there will be no back-up master in the IRC system. This job can be done in the INLINE SETTING window of the master. The default setting is 0 (no back-up master). 1.
6. Choosing whether to search the master or satellite first for the PLU/UPC code — satellite At a satellite, you can choose which machine, either the master or the satellite, should be searched first for the PLU/UPC code. If you specify that the master should be searched first and enter the PLU/UPC code, the master is first searched and then the satellite is searched, and vice versa. However, either choice of search order made at the master is invalid.
7. Reading the contents of the IRC programming — master and satellite 1. Turn the mode switch to the PGM2 position. 2. Select “INLINE READING” and press the [ENTER] key. The INLINE READING menu will open. 3. Select “INLINE PRESET” and press the [ENTER] key. In the case of the UP-700: In the case of the UP-700: Terminal number of the satellite Terminal number of the master System retry function (enable/disable) List of the machines involved in the IRC system (terminal no./machine no.
8. Downloading the contents of the IRC programming to satellites — master When you have completed or changed the IRC programming, distribute the IRC preset data from the master to all satellites in the IRC system. (1) Initial downloading For initial setup of the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite, when the existing preset data in the satellite is cleared. 1. Turn the mode switch to the PGM2 position. 2.
(2) Maintenance downloading To update preset data for the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite without clearing the existing preset data or totalizers. 1. Turn the mode switch to the PGM2 position. 2. Select “MAINTE. D/L” and press the [ENTER] key. The MAINTENANCE D/L menu will open. 3. Select a preset data item for maintenance and press the [ENTER] key. If needed, enter the code range. 4.
List of downloading jobs (PGM2 mode) Menu INITIAL D/L Job # Item 4100 DEPT 4119 MAINTENANCE D/L 36 Description Department preset data Note Preset data copying with clearing DIRECT KEY 4200 4218 4220 4223 4225 4228 4229 4300 4409 Dept./PLU key preset data for direct depts.
NOTE • The PLU/UPC file (INITIAL D/L and MAINTENANCE D/L) does not include stock data. • The OPTION file includes the following data: Optional feature preset, scale preset, hourly report preset, stacked report preset, secret codes, auto key programming, and the GLU range. • The LOGO file includes the following data: Logo text and bill logo, dept. group text, PLU group text, message text, currency descriptor. • The PLU/UPC file (INITIAL D/L and MAINTENANCE D/L) includes LINK PLU preset data.
9. Programming for the remote printer For connection of remote printers to the LAN, be sure to contact your dealer. (1) Assigning kitchen printer numbers to remote printers — master and satellite With the following procedure, you can do programming for the remote printers connected to the LAN. For initial setup of remote printers, please contact your authorized SHARP dealer. 1. Turn the mode switch to the PGM2 position. 2. Select “KP SETTING” and press the [ENTER] key. The KP PRESET menu will open. 3.
(2) Assigning the second kitchen printer number to each remote printer — master and satellite With the following procedure, you can assign a second remote printer to which data should be output when the first remote printer encounters an error during transmission of that data. This assignment is made in the event a remote printer disconnection is necessary due to printer breakdown or other troubles. After the KP PRESET menu appears, proceed as follows: 1.
(4) Specifying whether to enable or disable the function for data transmission to the remote printer — master and satellite If a remote printer is disconnected from the IRC system or any other problem occurs, you can disable your machine to stop data transmission to the remote printer. This prevents the error message from appearing on the machine display each time an entry to be transmitted to that printer is made.
(6) Specifying the format of chit printing — master and satellite If so desired, each PLU/department item may be preset to output to the receipt printer in a chit format. With the following procedure, you can specify what items to be printed on chits. 1. After programming for the KP PRESET items, press the [ENTER] key. 2. Move the cursor to the following CHIT FORMAT items and select PRINT or SKIP with the [ • ] key (toggle key).
10. Reading the contents of the remote printer programming — master and satellite 1. Turn the mode switch to the PGM2 position. 2. Select “KP READING” and press the [ENTER] key. In the case of the UP-700: KP no. K.P name Data transmission: ON KP/ON CHIT/NOTHING Second KP no. KP.
11. Downloading the contents of the remote printer programming to satellites — master When you have completed the remote printer programming, you can distribute the preset data from the master to all satellites in the IRC system. 1. Turn the mode switch to the PGM2 position. 2. Select “INITIAL D/L” and press the [ENTER] key. 3. The INITIAL D/L menu will open. Select “KP PRESET” and press the [ENTER] key. 4.
12. Programming for the Manager Work Station (MWS) — master and satellite The INLINE interface for the UP-600/UP-700 POS enables the UP-600/UP-700 to perform inline communications to a host P.C. through the connection to a Manager Work Station (MWS).
(2) Programming of the time-out value The time-out value for receiving the data can be specified by the following procedure: 1. Turn the mode switch to the PGM2 position. 2. Select “MWS SETTING” and press the [ENTER] key. The MWS SETTING window will appear. 3. Enter the time-out value (1 - 255 (sec)) and press the [ENTER] key. NOTE: This value will depend upon the application. Please consult your authorized SHARP dealer.
13. Reading the contents of the Manager Work Station (MWS) programming — master and satellite 1. Turn the mode switch to the PGM2 position. 2. Select “MWS READING” and press the [ENTER] key. In the case of the UP-700: Terminal No. (001) Time-out time (7 sec) Gateway no.
4 System Back-Up 1. How the IRC back-up system works The IRC system incorporates a back-up system. One of the satellites can be designated to serve as a back-up master. When both the master and back-up master are in order, the system works in the following sequence: (1) Each satellite sends updated GLU/PBLU data to the master. (2) The master receives the data, processes it and sends it back to the satellite. (3) The satellite sends the updated data to the back-up master.
2. Master declaration — when the master or back-up master breaks down When the master or back-up master breaks down, the master declaration procedure should be performed to inform satellites of the breakdown. (1) When the master breaks down — Master declaration at the back-up master 1) A satellite detects a breakdown of the master through the system retry function when it is sending updated GLU/PBLU data to the master.
The master declaration procedure is as follows: 1. Turn the mode switch to the PGM2 position. 2. Select “DECLARATION” and press the [ENTER] key. 3. Select “MASTER DECLARE” and press the [ENTER] key.
(2) When the back-up master breaks down — Master declaration at the master 1) A satellite detects a breakdown of the back-up master through the system retry function when it is sending updated GLU/PBLU data to both the master and back-up master. At this point, the message “NO REPLY/BACKUP” appears in the pop-up window of the display. NO REPLY/BACKUP 2) The master declaration operation must be performed at the master.
3. Recovery declaration — when the master or back-up master recovers from a breakdown When the master or back-up master recovers from a breakdown, the recovery declaration operation should be taken to inform satellites of the recovery. (1) When the master recovers from a breakdown — Recovery declaration at the back-up master 1) The recovery declaration operation is done at the back-up master. 2) Each satellite stops sending updated GLU/PBLU data to the back-up master.
The recovery declaration procedure is as follows: 1. Turn the mode switch to the PGM2 position. 2. Select “DECLARATION” and press the [ENTER] key. 3. Select “RECOVER DECLARE” and press the [ENTER] key.
(2) When the back-up master recovers from a breakdown — Recovery declaration at the master 1) The recovery declaration operation is done at the master. 2) Each satellite stops sending updated GLU/PBLU data to the master temporarily. 3) The master sends the updated GLU/PBLU data files to the back-up master. 4) The master informs all satellites of the back-up master’s recovery. 5) The satellites restart sending updated GLU/PBLU data to the back-up master and master.
5 Error Recovery 1. Data clear operation With the data clear operation, you can clear various item memories when necessary. This operation should be done only when the master or system breaks down. (1) Data clearing of the T-LOG buffer — master and satellite You can clear the T-LOG buffer in the event there is some trouble and the terminal’s memory requires clearing. This function is available at the master and satellites. Clearing procedure 1. Turn the mode switch to the PGM2 position. 2.
(2) Data clearing of the capture data — master and satellite Clearing procedure After selecting “DATA CLEAR” from the PGM2 mode menu with the same procedure as steps 1 and 2 in “(1) Data clearing of the T-LOG buffer,” select “CAPTURE DATA”. (3) Data clearing of the transaction memory — master and satellite You can clear the transaction memory in the event there is some trouble and the terminal’s memory requires clearing. This function is available at the master and satellites.
(6) Data clearing of the server sign-on state — master You can clear the master’s server sign-on status flags in case of trouble. This operation is effective only for the sign-on flag for servers who have remained signed on at the master. Clearing procedure After selecting “DATA CLEAR” from the PGM2 mode menu with the same procedure as steps 1 and 2 in “(1) Data clearing of the T-LOG buffer,” select “SIGN ON FLAG.
2. System retry function If a satellite terminates a transmission job unsuccessfully, the master either terminates the job immediately or awaits a command given through the keyboard, depending on whether the system retry function is disabled or enabled. When the system retry function is enabled, the master awaits the entry of a command and retries access depending on the command as explained below.
A) RETRY command (selection from the menu or press of the 1 key) B) ABORT command (selection from the menu or press of the 2 key) C) IGNORE command (selection from the menu or press of the 3 key) (* If there is only RETRY and IGNORE on the menu, press the 2 key.) A) RETRY command: When RETRY is selected, the master attempts a RETRY to the satellite; however, it does not retry when, due to the type of error (for example, command error), it is obvious that the RETRY will fail.
BASIC SPECIFICATIONS Transmission system: 10 Base-T Transmission speed: 10 Mbits/sec Transmission distance: Segment length max. 100 m Transmission cable: Twisted pair cable (Category 5) No. of connectable machines: Master: 1 Satellites: max.