User's Manual

18 1-800-798-7398
F A Q
Q The Shark
®
Steam & Spray
™
Pro Mop leaves a
foam on hard floors.
A The cleaning pad is likely too saturated.
Replace with a clean, dry pad.
Q My floors seem cloudy after cleaning.
A The cleaning pad may be dirty. Replace with a
clean pad.
OR
A Shark
®
Steam & Spray
™
Pro Mop washable
cleaning pad was washed with a powder
detergent and may be damaged and require
replacement. Never use powder detergents.
Only use liquid detergent to launder the
washable cleaning pad.
OR
A Shark
®
Steam & Spray
™
Pro Mop may have
been left in the same spot for too long with a
wet cleaning pad. Never leave the unit with a
wet pad in one spot for too long.
OR
A This may be leftover from past cleaners that
were used on the floor surface. Use the Steam
Energized Hard Floor Cleaner a few more times
and see if the leftover cloudiness is removed. If
this does not work, we suggest rinsing the floor
with water and letting it dry. One or more rinses
generally removes the residue. A more stubborn
case may require you to rinse the floor with a
mix of one part vinegar to 2 parts water. Then
use the Steam Energized Hard Floor Cleaner
again with a clean pad.