Operation Manual, Troubleshooting

Table Of Contents

CHECK LIST

Have functions been disabled by the administrator?

Some functions may have been disabled in the setting mode. When

user authentication is enabled, the functions that

you can use may be restricted in your user settings. Check with your administrator.

Problem Check Page

2-SIDED COPYING DOES NOT

TAKE PLACE

Does the paper type setting of the selected tray specify a type of paper

that cannot be used for 2-sided copying?

Are you using a special size or type of paper?

Are you copying using settings that do not allow 2-sided copying?

ENLARGE/REDUCE DOES NOT

WORK

Are the original, paper, and ratio settings correct?

THE IMAGE IS TOO LIGHT OR TOO

DARK

Is the image too light?

Is the image too dark?

Has an appropriate exposure mode for the original type been selected?

Is the overall copy density too light?

PART OF THE IMAGE IS CUT OFF Has an appropriate ratio been selected for the original size and paper

size?

Does the original size shown on the touch panel match the actual size

of the original?

COPIES COME OUT BLANK Is the original placed face up or face down correctly?

I WANT TO COPY MULTIPLE A4

PAGES ONTO ONE A4 SHEET OF

PAPER

Use N-Up.

Copying Problems