Operation Manual, Troubleshooting

41
Fax Problems
MANUAL RECEPTION/POLLING RECEPTION
ARE NOT POSSIBLE
Check Solution
Is little free memory remaining? ■ If any of the following applies, print or delete received faxes to increase available
memory space for receiving faxes.
• The memory contains data that has been received with the received image
check setting enabled.
• The memory contains data that has been received with confidential reception
or that is protected by a password.
• A fax is stored in the memory box.
THE RECEIVED IMAGE IS FAINT
Check Solution
Is the original that was faxed also
faint?
■ Ask the other party to send the fax again using a suitable (darker) exposure
setting.
THE MACHINE DOES NOT BEGIN FAX
RECEPTION
Check Solution
Has the reception mode been set to
[Manual Reception] in the setting
mode?
■ Set the reception mode to [Auto Reception].
When the reception mode is set to [Manual Reception], the machine will not
receive faxes automatically.

"Settings (administrator)" → [System Settings] → [Image Send Settings] →
[Fax Data Receive/Forward (Manual)] → [Receive Settings]
When [Switching from Manual to Automatic Reception] is selected in setting mode
and a fax is received in manual reception mode, the machine will automatically
switch to automatic reception after the specified number of rings and receive the fax.
Ask your administrator to enable this setting.
 "Settings (administrator)"
→ [System Settings] → [Image Send Settings] →
[Fax Settings]
→ [Receive Settings] → [Switching from Manual to Automatic
Reception]
→ [Switching to Automatic Reception] →
Is little free memory remaining? ■ Increase the amount of free memory.
• The memory contains data that has been received with the received image
check setting enabled.
• The memory contains data that has been received with confidential reception
or that is protected by a password.
• A fax is stored in the memory box.
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