Operation Manual, Troubleshooting

14
General Problems
Is the paper size specified? ■ Be sure to specify the paper size.
 "Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration]
Did you add paper to tray? ■ When adding paper, remove any paper remaining in the bypass tray, combine it
with the paper to be added, and reload as a single stack.
If paper is added without removing the remaining paper, a misfeed may occur.
Do not add paper in tray 1 to 5.
Are you using punched paper? ■ When using punched paper, set the paper type to punched.
 "Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration]
Are you using label sheets that
cannot be used?
■ Labels without a carrier sheet may stick to the transfer surface and cause a
misfeed.
Remove the paper, turn it over, and
reload it. Using a different paper type
may solve the problem.
■ This may improve some states of paper curling.
► Placing the original and adding paper (page 5)
Have you forgotten to remove the
divider plate even though A4 size
paper is loaded in tray 1?
■ When loading A4 size paper in tray 1, remove divider plate. Move divider plate all
the way to the paper feed opening (right side), and pull up.
► Placi
ng the original and adding paper (page 5)
■ Configure the paper size setting in Paper Tray Settings.
► I
DON'T KNOW HOW TO CHANGE THE PAPER SIZE (page 15)
Does the machine recognize the
paper size even though 8-1/2" x 14"
size is correctly loaded in tray 2 to 5?
■ When loading 8-1/2" x 14" size paper in tray 2 to 5, remove divider plate. Move
divider plate all the way to the paper feed opening (right side), and pull up.
■ If the machine does not recognize the paper size even though 8-1/2" x 14" size is
correctly loaded in tray 2 to 5, check if the holder in the tray is positioned at 8-1/2"
x 14".
► Placi
ng the original and adding paper (page 5)
Did you load an envelope? ■ Do not load envelopes except the bypass tray.
■
Set the paper type to "Envelope", and for the paper size, specify the paper size you set.
THE OUTPUT SCATTERS
Check Solution
Is the output extension tray
extended?
■ The output extension tray is on the output tray.
■ Open the output extension tray and pull out to use.
Check Solution
!
8 1/2
Divider plate
Holder
?
!