Operation Manual, User's Manual
3-4
TROUBLESHOOTING►TROUBLESHOOTING
Paper misfeed.
The paper is outside of the specified size and weight range.
→ Use paper within the specified range.
1-15
Paper curled or damp.
→ Do not use curled or crimped paper. Replace with dry paper.
During periods when the machine is not used for a long time,
remove the paper from the tray and store it in a dark place in a
bag to prevent moisture absorption.
–
Paper is not loaded properly.
→ Make sure the paper is properly installed.
1-15
Pieces of paper inside machine.
→ Remove all pieces of misfed paper.
3-8
Several sheets of paper stick together.
→ Fan the paper well before loading it.
–
A paper misfeed has occurred in the tray.
→ Turn the paper over and/or turn it around, and reload.
3-14
Too much paper is loaded in the tray.
→ If the stack of paper is higher than the indicator line on the tray,
remove some of the paper and reload so that the stack does not
exceed the line.
1-19
The guides on the bypass tray do not match the width of the
paper.
→ Adjust the guides to match the width of the paper.
If the paper guide presses too hard against the paper, a misfeed
may occur. Adjust the guide so that it lightly contacts the paper.
1-22
The bypass tray extension is not pulled out.
→ When loading paper, open the extension.
1-22
The bypass paper feed roller is dirty.
→ Clean the roller.
1-29
Paper size for a paper tray cannot be
set.
Printing is performed.
Set the paper size after printing is complete.
–
The machine has stopped temporarily due to running out of
paper or a misfeed.
→ Load paper or remove the misfeed, and then set the paper size.
3-8
A print job stops before it is finished.
The paper output tray is full.
→ Remove the output in the paper output tray to resume printing.
–
The tray is out of paper.
→ Load paper.
1-15
The display turns off.
Any other indicators turned off.
→ If other indicators are lit, the machine is in "Preheat mode". Press
any key on the operation panel to resume normal operation.
1-11
[ENERGY SAVE] indicator ( ) blinks.
→ The machine is in auto power shut-off mode. Press the [ENERGY
SAVE] key ( ) to resume normal operation.
1-10
Lighting fixture flickers.
The same power outlet being used is for the lighting fixture and
the machine.
→ Connect the machine to a power outlet which is not used for other
electric appliances.
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Problem Cause and solution Page