Operation Manual, Troubleshooting

22
General Problems
THE STAPLING POSITION OR PUNCH POSITION
IS NOT CORRECT
Check Solution
Is the stapling position setting
correctly?
■ Check the stapling position in "PREVIEW SCREEN".
Are the punching positions setting
correctly?
■ Check the punch position in "PREVIEW SCREEN".
Is the original placed face up or face
down correctly?
(In use of inserter)
■ Check the paper loading method, and take appropriate actions.
FOLDING DOES NOT TAKE PLACE
Check Solution
Did the administrator enable the
[Disabling of Duplex] setting?
■ The paper folding function cannot be used when [Disabling of Duplex] is enabled
in the setting mode. Check with your administrator.
 In "Settings (administrator)", [System Settings] → [Common Settings] →
[Device Control] → [Disabling of Duplex].
Are you using a paper type that has a
specific front and reverse side?
■ The folding function cannot be used with pre-printed paper, letterhead paper, or
other paper that has specific front or reverse sides.
When folding paper, use a paper type such as plain paper that does not have
specific front or reverse sides.
THE FOLD POSITION IS NOT CORRECT
Check Solution
Is the original placed face up or face
down correctly?
■ Check the orientation for loading the original or the orientation of the paper to be
folded, and take appropriate actions. For more information, see the "User's
Manual".
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