Operation Manual, Troubleshooting

21
General Problems
STAPLING DOES NOT TAKE PLACE (INCLUDING
SADDLE STITCH)
Check Solution
Does a message appear instructing
you to check the staple unit?
■ Remove jammed staples.
Does a message appear instructing
you to add staples?
■ Replace the staple cartridge.
Do not forget to replace the staple case.
Is a different width of paper mixed in? ■ To perform mixed size stapling, using paper of the same width and select the
[Same Width] setting.
Stapling is not possible when paper of different widths are mixed together. When
copying, select [Same Width] for [Mixed Size Original] in [Others].
Are there more sheets than can be
stapled at once?
■ For the maximum number of sheets that can be stapled, see "SPECIFICATIONS"
in Start Guide.
Is a paper size that cannot be stapled
included in the print job?
■ For paper sizes that can be stapled, see "SPECIFICATIONS" in Start Guide.
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
■ You must check the paper types that are set on the machine, and select a paper
tray that is set to paper* that can be used for staple printing.
Click the [Tray Status] button in [Paper Source] tab of the printer properties
window and check the paper type setting of each tray.
* Stapling is not possible on labels, tab paper, transparency film, or envelopes.
(Stapling is not possible on glossy paper or embossed (When a finisher/saddle
stitch finisher (50-sheet stapling) is installed) and thin paper (When a
finisher/saddle stitch finisher (100-sheet stapling) is installed).) In addition, if
"Disable Staple" is selected in the user type, stapling will not be possible.
PUNCHING DOES NOT TAKE PLACE
Check Solution
Does a message appear instructing
you to check the punch module?
■ Dispose of punch scraps.
Is a different size of paper mixed in? ■ Punching is not possible when different widths of paper are mixed together. To perform
mixed size punching, use paper of the same width and select the [Same Width] setting.
When copying, select [Same Width] for [Mixed Size Original] in [Others].
Is a paper size that cannot be
punched included in the print job?
■ For the paper sizes that can be punched, see "SPECIFICATIONS" in Start Guide.
Is the tray selected in the printer
driver set to a paper type that cannot
be punched?
■ Check the paper type settings in the machine and select a tray that has paper
that can be used for punching*. Click the [Tray Status] button in [Paper Source]
tab of the printer properties window and check the paper type setting of each tray.
* Punching is not possible on labels, tab paper, pre-punched, transparency film,
and envelopes. (Punching is not possible on glossy paper or embossed (When
a finisher/saddle stitch finisher (50-sheet stapling) is installed).) In addition, if
"Disable Punch" is selected in the user type, punching will not be possible.
?
!
?
!