MX-2010U/2310U Operation-Manual GB

8-37
TROUBLESHOOTING
Contents
GENERAL PROBLEMS
PROBLEMS RELATED TO MACHINE OPERATION
Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
The original size is not automatically selected or the wrong size is selected. . . . . . . . . . . . . . . . . . .8-40
The displayed bypass tray paper size is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT
The original misfeeds (automatic document feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
The paper misfeeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
Paper does not feed from the paper tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
The image on paper is skewed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
The automatic document feeder does not operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
PROBLEMS RELATED TO QUALITY / PRINT RESULTS
Lines appear in the scanned image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-43
Smudges appear on printed output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-43
Toner does not adhere well or creases appear in the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-43
Print quality is poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-43
Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-44
Printing takes place on the wrong side of the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-44
A cover or insert is not printed on the specified paper.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-44
PROBLEMS RELATED TO PERIPHERAL DEVICES
The connected USB device cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-45
The connected USB memory cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-45
The finisher does not operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-45
Stapling does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-45
Punching does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-46
The stapling position or punch position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-46
Sheets output to the delivery tray of the finisher are scattered. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-46
The stapled sheets are scattered.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-46