Operation Manual, Troubleshooting

20
General Problems
THE FINISHER/SADDLE FINISHER DOES NOT
OPERATE
Check Solution
Does a message appear indicating
that you need to remove paper from
the stapler compiler?
Q Remove all remaining paper from the stapler compiler.
Have functions been disabled by the
administrator?
Q Check with your administrator. 
Some functions may have been disabled in the setting mode.
STAPLING DOES NOT TAKE PLACE (INCLUDING
SADDLE STITCH)
Check Solution
Does a message appear instructing
you to check the staple unit?
Q Remove jammed staples.
► Maintenance
(page 6)
Does a message appear instructing
you to add staples?
Q Replace the staple cartridge.
Do not forget to replace the staple case.
► Maintenance
(page 6)
Is a different width of paper mixed in? Q To perform mixed size stapling, using paper of the same width and select the
[Same Width] setting.
Stapling is not possible when paper of different widths are mixed together. When
copying, select [Same Width] for [Mixed Size Original] in [Others].
Are there more sheets than can be
stapled at once?
Q For the maximum number of sheets that can be stapled, see "SPECIFICATIONS"
in Start Guide.
Is a paper size that cannot be stapled
included in the print job?
Q For paper sizes that can be stapled, see "SPECIFICATIONS" in Start Guide.
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
Q You must check the paper types that are set on the machine, and select a paper
tray that is set to paper* that can be used for staple printing.
Click the [Tray Status] button in [Paper Source] tab of the printer properties
window and check the paper type setting of each tray.
*Stapling is not possible on labels, tab paper, glossy paper, transparency film, or
envelopes. In addition, if "Disable Staple" is selected in the user type, stapling will
not be possible.
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