ER-A410/A420 ELECTRONIC CASH REGISTER MODEL ER-A410 ER-A420 INSTRUCTION MANUAL The above illustration shows the model ER-A410. HYO-1,4(SEEG)(E) 1 02.4.
ER-A410/A420(Hyo2,3) 02.4.20 6:46 PM Page C2 CAUTION: The cash register and the remote drawer should be securely fitted to the supporting platforms to avoid instability when the drawers are open. CAUTION: The socket-outlet shall be installed near the equipment and shall be easily accessible. VORSICHT: Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein. ATTENTION: La prise de courant murale devra être installée a proximité de l’équipement et devra être facilement accessible.
ER-A410/A420-English 02.4.20 6:47 PM Page 1 INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A410/A420. Please read this manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you, if you encounter any operational problems.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.20 6:47 PM Page 9 PRINTER The printer is a receipt/journal dual station type thermal printer, and therefore it does not require any type of ink ribbon or cartridge. The average life of the printer is approximately 5 million lines. When removing the printer cover, lift up its rear. When installing the printer cover, hook it on the pawls on the cabinet and shut it. Caution: The paper cutter is mounted on the printer (receipt side). Be careful not to cut yourself.
ER-A410/A420-English 02.4.20 6:47 PM Page 10 KEYBOARD 1 ER-A410 standard keyboard layout CASH # # NS RECEIPT JOURNAL AMT DEPT # PLU/SUB CL 5 10 15 20 AUTO VAT EX1 EX2 CR1 CR2 CH1 CH2 RCPT DIFFER ST 7 8 9 4 9 14 19 RA PO 4 5 6 3 8 13 18 % 1 2 3 2 7 12 17 ST 00 1 6 11 16 TL RF 0 All the keys but the receipt paper feed and journal paper feed keys can be re-positioned. If you want to change the layout, consult your dealer.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.
ER-A410/A420-English 02.4.20 6:47 PM Page 15 KEYS AND SWITCHES 1 Mode switch and mode keys The mode switch can be operated by inserting one of the three supplied mode keys – manager (MA), submanager (SM), and operator (OP) keys. These keys can be inserted or removed only when the switch is in the “REG” or “ ” position.
ER-A410/A420-English 02.4.20 6:47 PM Page 16 DISPLAYS 1 Operator display The operator display consists of a 2-line LCD dot-matrix display (16 characters/line). Price level / PLU level (e.g. P2L3) Dept. name / PLU name / function text Cashier / clerk code or mode name Function message display area Numeric entry display area Receipt OFF indicator (“_”) / Stock alarm indicator (“•”) Repeat / Sentinel mark / Power save mark • Cashier/clerk code or mode name The mode you are in is displayed.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 17 FOR THE MANAGER PRIOR TO PROGRAMMING 1 Programming keyboard layout When you are in the PGM1 or PGM2 mode, the keyboard layout will be set to the one for programming as shown below. For ER-A410 ø (NUM) (SPACE) CASH # ( ) ( ) 7 ( ) ( ) PO ( ) (%) ( ) ( ) ” CL RECEIPT JOURNAL 8 4 5 2 1 0 9 ’ 6 : 3 + ” A # = < > Pt R ? Z W ST S £ O J E Y V Ç N I D X ) ! .
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 18 2 How to program alphanumeric characters You can program alphanumeric characters for departments, PLUs, functions and so on in the character entry mode. There are two ways for programming characters: using character keys on the keyboard and entering character codes with numeric keys on the keyboard. Using character keys on the keyboard Enter a character according to the position in the programming keyboard layout.
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FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 20 PROGRAMMING This chapter illustrates how to program your cash register. Basic instructions All the programming items can be programmed by the Job-Code-Based Programming described later. However, your machine allows you to program some items using the Direct Programming, which does not require you to enter the job code. Job-Code-Based Programming Simplified procedure : XXX (Job code) .
FOR THE MANAGER-1-A410/A420 Time 02.4.20 6:48 PM Page 21 PGM 2 For setting the time, enter the time in 4 digits using the 24-hour format. For example, when the time is set to 2:30 AM, enter 230; and when it is set to 2:30 PM, enter 1430. Procedure XXXX Time (max. four digits) = Example Key operation Print 1430 = Note • For display and print, 24-hour format is applied by default. To change it to 12-hour format, contact your dealer.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Functional selection Page 22 PGM 2 Procedure To program for another dept. To set all zeros ≈ *1 ABCDEFGHIJKL Dept. code (1 – 99) à 1 99 · *1 ABCDEFGHIJKL ; ≈ To set all zeros To program for the following dept.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 23 • Registration type (SICS/SIF/Normal type) SICS: If the first registration is to a department set for SICS, the sale is finalized as soon as the department key is pressed. If the sale is preceded by registrations to departments not set for SICS, a sale to a department set for SICS does not finalize and can be repeated until the ; key is pressed.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 24 Example Key operation Print 1 P 1000 : : ; Functional selection PGM 2 Procedure To program for another PLU To program zero l Ò Direct PLU key PLU code (max.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 25 • Tax status Assign a tax status to each PLU/subdepartment. Note • The tax system of your machine has been factory-set to automatic VAT1 – 4. If you desire to select any of automatic tax1 – 4, manual VAT1 – 4, manual VAT1, manual tax1 – 4, and the combination of automatic VAT1 and the automatic tax2 – 4, consult your dealer.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 26 4 Programming for discount keys (-) Deduction amount PGM 1 PGM 2 Procedure To program zero - ≠ Deduction amount (max. 6 digits) ; Example Key operation Print 1000 - ; 5 Programming for percent and exchange keys (% and e) Percent rate and currency exchange rate PGM 1 PGM 2 Procedure To program zero *Rate % • [ “ ; * Rate: Percent rate: 0.00 - 100.00 Currency exchange rate: 0.000000 – 999.
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FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 28 7 Programming for exchange keys (e) Tab of foreign currency PGM 2 When you introduce EURO on your register, this setting for the [ is automatically programmed by execution of Job #800 in the X2/Z2 mode.
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FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 30 10 Programming the tax rate Tax rate PGM 2 Procedure When the tax rate and lowest taxable amount are zeros. When the lowest taxable amount is zero. ◊ *Tax rate no. (1 – 4) ≈ **Sign and tax rate ≈ Lowest taxable amount max. 5 digits: 0.00 to 999.99 To delete ; : *Tax rate no.: Enter a corresponding tax rate number. For example, when you program a tax rate as tax rate 1, enter “1”, and when you program it as tax rate 4, enter “4”.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 31 Job-Code-Based Programming This section illustrates how to program items using job codes. Using job codes allows you to program a wide variety of items in comparison with direct programming. Start this programming by entering a corresponding job code as shown below. 2110 .
FOR THE MANAGER-1-A410/A420 Example 02.4.20 6:48 PM Page 32 Key operation Print 2611 . ≈ 1430 ; Time 2 Setting the register and consecutive numbers Setting the register number PGM 2 2612 When your store has two or more registers, it is practical to set separate register numbers for their identification. You may set them in a maximum of six digits. Procedure To set the register number “0” 2612 . ≈ Example Register number (one to six digits) ; Key operation Print 2612 .
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Example Page 33 Key operation Print 2613 . ≈ 1000 ; Consecutive number 3 Programming the tax rate Tax rate PGM 2 2711 Direct Procedure When the tax rate and lowest taxable amount are zeros. When the lowest taxable amount is zero 2711 . ≈ A* 1 to 4 ≈ **Sign and tax rate ≈ ; Lowest taxable amount max. five digits: 0.00 to 999.99 To delete : *A: Enter a corresponding tax rate number.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 34 4 Programming for departments Your machine is equipped with 20 (ER-A410)/6 (ER-A420) standard departments and up to 99 optional departments. Your machine allows you to perform the following programming for each department. Functional programming 2110 PGM 2 Direct You can set each department for: • Compulsory item validation printing If item entries must be validated, program corresponding departments for compulsory item validation printing.
FOR THE MANAGER-1-A410/A420 Tax status 02.4.20 6:48 PM 2111 PGM 2 Page 35 Direct Assign a tax status to each department. When entries are made into taxable departments in a transaction, tax is automatically computed according to the associated tax rate as soon as the transaction is completed. Procedure To program for another dept. To program zero. 2111 . ≈ Dept. code (1 - 99) ≈ : *A B C D ; To program for the following dept.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 36 A limit amount (HALO) of entry PGM 2 2112 Direct You can set amounts (HALO: High Amount Lockout) for each department. The limit is effective for the REG mode operations and can be overridden in the MGR mode. HALO limit is represented by two figures as follows: Procedure To program for another dept. To program zero. 2112 . ≈ ≈ Dept. code (1 - 99) : AB ; To program for the following dept. AB is the same as A x 10B.
FOR THE MANAGER-1-A410/A420 Unit price 02.4.20 6:48 PM PGM 1 PGM 2 1110 Page 37 Direct You can program unit prices up to a maximum of six digits (9999.99). Even if a department is not programmed to allow the entry of preset unit prices in functional programming (job #2110), the department is automatically changed to allow the entry of preset unit prices by this programming entry. Procedure To program for another dept. To program zero 1110 . ≈ ≈ Dept. code (1 - 99) : Unit price (max.
FOR THE MANAGER-1-A410/A420 Group number 02.4.20 6:48 PM PGM 2 2116 Page 38 Direct You can assign departments to a maximum of 14 groups (1 through 14). This programming enables you to take group department sales reports. Procedure To program for another dept. 2116 . ≈ ≈ Dept. code (1 - 99) : *Group no. (1 - 14) To program for the following dept. * Group number: Dept. (+) Dept. (-) Hash (+) dept. Hash (-) dept. Bottle return (+) dept. Bottle return (-) dept.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Department key positioning Page 39 PGM 2 2119 You can assign a department number to each key position. Each key position has a corresponding key number. Departments may be freely selected for the number of department keys and their positions. To assign the department to a key position, select the key number of the position. For key number position, refer to section “3 Standard key number layout” in chapter “KEYBOARD”.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 40 5 Price lookup (PLU) programming Your machine has two kinds of PLU registration methods. Direct PLU registration: Accomplished by pressing item key (direct PLU key) directly. Indirect PLU registration: Accomplished by making an entry of PLU code and pressing the P key.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 41 PLU level assignment and direct PLU key positioning Stock quantity For some items, you can program in two ways: programming an individual PLU code and for a range of sequential PLU codes. The procedure marked “For each PLU” shows individual PLU programming. “For a range of PLUs” shows sequential range PLU programming. Note Department assignment PGM 1 PGM 2 1200 2230 Direct Procedure For each PLU To program for another PLU To program zero. .
FOR THE MANAGER-1-A410/A420 Unit prices PGM 1 02.4.20 6:48 PM Page 42 1210 PGM 2 Direct Procedure 1210 . ≈ To program for the following PLU To program zero Unit price 1 (max. 6 digits) ≈ PLU code (1 - 999999) To program zero : Unit price 2 (max. 6 digits) : To program for another PLU Example Key operation Print 1210 . ≈ 1 ≈ 125 : : ; Base quantity PGM 1 PGM 2 1211 Procedure To program for another PLU To program zero. 1211 . ≈ ≈ PLU code (1 - 999999) Base q’ty (max.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM PLU/subdepartment mode Page 43 PGM 2 2210 2231 Direct Procedure For each PLU To program for another PLU To program zero. . 2210 ≈ PLU code (1 - 999999) ≈ : *A ; To program for the following PLU For a range of PLUs .
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Sign (+/-) and tax status Page 44 2211 PGM 2 2232 Direct Procedure For each PLU To program for another PLU To program zero. . 2211 ≈ PLU code (1 - 999999) ≈ *A B C D E : ; To program for the following PLU For a range of PLUs .
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 45 Example For each PLU Key operation Print 2211 . ≈ 2 ≈ 00001 : 00000 : ; For a range of PLUs Key operation Print 2232 . ≈ 11 ≈ 20 ≈ 00001 : ; Alphanumeric characters PGM 2 2214 You can program a maximum of 16 characters (item label) for each PLU/subdepartment. Select the characters you want to program, referring to section “2 How to program alphanumeric characters” in chapter “PRIOR TO PROGRAMMING”.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 46 Assigning of PLUs to commission groups PGM 2 2215 2235 Direct You can assign PLUs/subdepartments to commission groups. Procedure For each PLU To program for another PLU To program zero. 2215 . ≈ PLU code (1 - 999999) ≈ : *A ; To program for the following PLU For a range of PLUs 2235 .
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Stock quantity PGM 1 PGM 2 Page 47 1222 1220 1221 You can assign a stock quantity to each PLU code. When you assign it for the first time, do the following: Procedure To program for another PLU To clear the stock quantity 1222 . ≈ ≈ PLU code (1 - 999999) : Stock q’ty (max. 7 digits) ; To program for the following PLU Example Key operation Print 1222 .
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 48 Subtracting the stock quantity Example Key operation Print 1221 . ≈ 2≈1.5: ; Set PLU PGM 2 2221 Procedure To program for another set PLU Cancellation : To repeat up to 5 times 2221 . ≈ PLU code (1 - 999999) ≈ Tied PLU code (1 - 999999) : : ; To program for the following PLU Note PLU codes must have already been defined. You can program a maximum of 15 set PLUs. A set PLU can be tied to a maximum of 5 PLUs.
FOR THE MANAGER-1-A410/A420 Link PLU 02.4.20 6:48 PM PGM 2 Page 49 2220 Procedure To program for another PLU Cancellation : To repeat up to 5 times 2220 . ≈ ≈ PLU code (1 - 999999) Linked PLU code (1 - 999999) : : ; To program for the following PLU Note PLU codes must have already been defined. You can program a maximum of 15 link PLUs. A link PLU can be linked to a maximum of 5 PLUs. Example Key operation Print 2220 .
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 50 Assigning items to the mix-and-match table Procedure To program for another table Cancellation : To repeat up to 5 times 2251 . ≈ Table no. (1 - 10) ≈ : : PLU code (1 - 999999) ; To program for the following table Example Key operation Print 2251 . ≈ 1 ≈ 10 : 11 : ; Programming of table text Procedure To program for another table To keep the current setting 2254 . ≈ ≈ Table no. (1 - 10) Character keys (max.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 51 Programming of PLU levels and direct PLU keys PGM 2 2219 You can assign PLU codes to fixed keys in each PLU level and use those keys as direct PLU key. For assigning a PLU level, press the l, ¬ or Ò key. For example, if you want to assign PLU level 1 and key no. 1 to a PLU code, press the l key and enter 1 before entering the PLU code. For key no. position, refer to section “3 Standard key number layout” in chapter “KEYBOARD”.
FOR THE MANAGER-1-A410/A420 02.4.20 6:48 PM Page 52 6 Programming for miscellaneous keys Only function keys which you have programmed on the keyboard will allow the programming. Programming the rate (%, e, commission) and the deduction (-) PGM 2 1310 PGM 1 Direct You can program percent rates, currency exchange rates, deduction amounts and commission rates. Procedure 1310 . *1: Function no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 53 Programming the tab of foreign currency (e) Note PGM 2 2330 Direct When you introduce EURO on your register, this setting for the [ is automatically programmed by execution of Job #800 in the X2/Z2 mode. Procedure To program zero 2330 . ≈ *: Function no. 62: For the [ key 63: For the { key ≈ *Function no. Number of digits after decimal point (0-3) : ; 64: For the “ key 65: For the ” key Example Key operation Print 2330 .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 54 Assigning the drawer number to the drawer for foreign currency PGM 2 2680 You can assign a number of the drawer which opens when one of the following operations is performed. • One of [ through ” is pressed without any entry. • A transaction is completed with a payment entry of foreign currency. • An X/Z report is issued. Procedure To program zero 2680 . ≈ ; *Drawer no. *Drawer no.: 0: Inhibit (No drawer opens.) 1: Drawer no. 1 2: Drawer no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Example Page 55 Key operation Print 2312 . ≈ 1 ≈ 13 : ; HALO limit +/- sign (%, -) PGM 2 2311 Direct Programming of the +/- sign assigns the premium or discount function for each key. Procedure 2311 . *1: Function no. 1: For the - key 2: For the – key 3: For the — key 4: For the ≠ key ≈ *1 Function no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 56 Item % or subtotal % selection (%) PGM 2 2315 Direct Item % Select this when a percent calculation is desired for the individual department and PLU. Subtotal % Select this when a percent calculation is desired for subtotals. Procedure To program zero 2315 . ≈ * Function no. ≈ : *A ; To repeat *: Function no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Example Page 57 Key operation Print 2313 . ≈ 5 ≈ 15 . 00 : ; Percentage limit Item â or subtotal â selection (-) PGM 2 2316 Direct Item â Select this when a deduction calculation is desired for the individual department and PLU. Subtotal â Select this when a deduction calculation is desired for subtotals. Procedure To program zero 2316 *: . Function no. 1: For the - key 2: For the – key 3: For the — key 4: For the ≠ key Example * Function no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 58 7 Programming for the ;, Å, ' through +, and ] through ’ keys Functional programming PGM 2 2320 Direct You can set each media for: EFT transaction Slip printing If media entries must be printed on the slip printer, set the corresponding media for compulsory slip printing. Footer printing This programming decides whether or not your machine should print a message at the foot of a receipt when a specified media key is used.
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FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 60 High amount lockout (HALO) for cheque cashing, cheque change and cash in drawer PGM 2 2321 You can program the upper limit amounts for cheque cashing, cheque change and cash in drawer. Procedure To program zero. 2321 . *1 ≈ *1: Function no. 49: For cheque cashing 77: For cheque change 74: For cash in drawer (sentinel) Example Function no. ≈ *2 : Limit amount ; *2: Limit amount 0 through 999999.99 0 through 999999.99 0 through 9999999.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Example Page 61 Key operation Print 2322 . ≈ 60 ≈ 15 : ; 8 Programming of function text Programming PGM 2 2314 You can program a maximum of 12 characters for each function key and other functions using the list on the following pages. Select the characters you want to program referring to section “2 How to program alphanumeric characters” in chapter “PRIOR TO PROGRAMMING.” Procedure To keep the current setting 2314 . ≈ * Function no. (max.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 62 List of function texts Function no. 62 Key or function In default of proramming Function no.
FOR THE MANAGER-2-A410/A420 Function no. 02.4.20 6:49 PM Key or function Page 63 In default of proramming Function no. Key or function In default of proramming 95 Commission sale 3 COM.SAL3 128 PLU zero sales report title ZERO SALES 96 Commission sale 4 COM.SAL4 129 Price category report title CATEGORY 97 Commission sale 5 COM.SAL5 130 Transaction report title 98 Commission sale 6 COM.SAL6 131 Total in drawer report title T R A N S. TL–ID 99 Commission sale 7 COM.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 64 9 Cashier and clerk programming Cashier code PGM 1 PGM 2 1500 You can assign a cashier code to each cashier. Procedure To program zero 1500 . ≈ ≈ Cashier no. (1 - 20) : * Cashier code (1 - 9999) ; * Programming cashier code “0” inhibits entries of the cashier code. Example Key operation Print 1500 . ≈ 1 ≈ 1111 : 4 ≈ 1014 : ; Cashier name PGM 1 PGM 2 1514 You can program a maximum of 12 characters (cashier name) for each cashier.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 65 Functional programming for cashiers 2510 PGM 2 Procedure To program zero 2510 . ≈ ≈ Cashier code (1 - 9999) * ABCD : ; A cashier code you have programmed for the cashier by job #1500. * Item: A Guest check copy B VAT shift C Price level D Drawer Example Selection: Disable Enable Yes No Price level 2 Price level 1 (ordinary level) Set the drawer no. 1 or 2 Use no drawer Key operation Entry: 1 0 1 0 1 0 1 or 2 0 Print 2510 .
FOR THE MANAGER-2-A410/A420 Clerk code PGM 1 02.4.20 6:49 PM PGM 2 Page 66 1400 You can assign a clerk code to each clerk. Procedure To program zero 1400 . ≈ Clerk no. (1 - 20) ≈ : * Clerk code (1 - 9999) ; * Programming clerk code “0” inhibits entries of the clerk code. Example Key operation Print 1400 . ≈ 1 ≈ 2111 : 4 ≈ 2014 : ; Clerk name PGM 1 PGM 2 1414 You can program a maximum of 12 characters (clerk name) for each clerk.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 67 10 Programming various functions Programming for optional feature selection PGM 2 2616 Your register enables you to select the following options. OP X/Z mode availability When a cashier need to take the cashier/clerk X/Z report, he or she will use the OP X/Z mode. This programming determines whether he or she will be allowed to use this mode. Note You can take cashier/clerk X and Z reports in the X1/Z1 mode regardless of the above programming.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 68 Automatic return timing for PLU price level • By one receipt: Returns the price level to price 1 by one receipt. • By one item: Returns the price level to price 1 by one item entry.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM **P: 1 * Item: A OP X/Z mode B Paid-out in REG mode C D Always enter 0.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM **P: 4 * Item: A B C Always enter 0. Always enter 0. VAT/tax amount printing on the receipt/journal D Taxable amount printing on the receipt/journal E Net amount printing on the receipt/journal F G H Always enter 0. Always enter 0. Automatic return timing for PLU level **P: 5 * Item: A B C D Always enter 0. Always enter 0. Always enter 0.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 71 **P: 7 * Item: Selection: A B C Always enter 0. Always enter 0. No sale in REG mode D Finalization when the subtotal amount is zero in the REG mode E F G H Always enter 0. Always enter 0. Always enter 0. Always enter 0. Enable Disable Enable Disable Entry: 0 0 0 1 0 1 0 0 0 0 **P: 8 (ABCDEFGH: Always enter 0.) **P: 9 * Item: A Always enter 0.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 72 Programming alarm length of time with drawer opening PGM 2 2617 If the drawer still remains open when a specified length of time has elapsed, your machine gives the alarm. Procedure To disable the alarm function . 2617 ≈ ; Time 1 to 255 seconds Example Key operation Print 2617 . ≈ 30 ; Note Your machine starts to monitor how long the drawer is kept open the moment the drawer is opened at the end of a transaction in the REG/VOID mode.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 73 Programming of logo messages 2614 PGM 2 Your register can print programmed messages for customers on every receipt. On the standard model, only graphic logo (ER-A410)/only header 3-line message (ER-A420) is printed on the receipt. (If you want a graphic logo customerized for your store, please consult your dealer.) If you want to print logo message, please consult your dealer too. You have five options described below.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 74 Programming of error messages 2641 PGM 2 Your register has standard error messages shown in the following table. For more information about the alphanumeric characters programming, see section “2 How to program alphanumeric characters” under the chapter “PRIOR TO PROGRAMMING”. Procedure To keep the current setting 2641 . ≈ ≈ * Text no. (1 - 95) Character keys (max. 12 digits) : ; * Text no.: See “Error message table” shown below.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 75 Programming of texts of validation printing PGM 2 2642 You can program the texts (3 lines) to be printed on validation slip. Up to 24 characters can be programmed per line. Procedure To keep the current setting 2642 . ≈ Example ≈ No. of lines (1 - 3) Character keys (max. 24 digits) Key operation : ; Print 2642 .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 76 Programming of payee name (for English cheque) PGM 2 2646 You can program payee name (2 lines) for English cheque to be printed on the cheque. Up to 21 characters can be programmed per line. Procedure To keep the current setting 2646 . Example ≈ ≈ No. of lines (1 - 2) Key operation Print 2646 . ≈ 1≈ NAME1 : ; 76 Character keys (max.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 77 Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence PGM 2 2620 Your register is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence with only a single request. Procedure To cancel the stacked report sequence . ≈ 2620 For full reporting (non-range report) For individual reporting * 1 Job no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 78 Setting the time range for hourly reports PGM 2 2619 You can set the time range for an hourly report. Procedure When A through C are all zeros 2619 . ≈ * ABC ; *A: Time range To set the time range to 30 minutes (in the 24-hour system), enter 0. To set the time range to 60 minutes (in the 24-hour system), enter 1. BC: Starting time (hour = 00 to 23) Example Key operation Print 2619 .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 79 Functional programming for the printer PGM 2 2990 Procedure To program zero 2990 . ≈ * AB ; *AB: Printing density (00 – 99) 00 = 80% for standard density 50 = 90% for standard density 99 = 100% for standard density Example Key operation Print 2990 . ≈ 50 ; Programming for EURO change job PGM 2 2681 2682 2683 Functional programming Procedure To program zero 2681 * .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 80 Date/time of EURO change Procedure To program zero 2682 . ≈ Example Date (7 or 8 digits) ; Key operation Print 2682 . ≈ 26112003 ; Procedure To program zero 2683 . Example ≈ Time (Hour: 0 - 23) Key operation 2683 .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 81 RS-232C channel assignment PGM 2 2690 Your register is equipped with two RS-232C interfaces. If you use the on-line communication function, the channel number of each RS-232C interface must be programmed by using the following procedure. To activate the on-line communication, consult your dealer. Procedure To program zero 2690 . ≈ ** P (1 - 3) ≈ *ABCD : ; ** P: 1 * Item: A Channel no. for the ON-LINE communication B C D Always enter 0.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 82 Programming of RS-232C interface PGM 2 6110 6111 6112 6113 6220 Terminal number Procedure To program zero 6110 . ≈ ; Terminal no. (max. 6 digits) Transmission line form Procedure To program zero 6111 * . ≈ Item: A Sensing of the CI signal B Line form * AB ; Selection: No Sensing Full duplex system Half duplex system Entry: 0 1 0 1 Functional programming Procedure To program zero 6112 * Item: A B .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 83 Programming for print data sending Procedure To program zero .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 84 Setting the AUTO key — Automatic sequencing key — X2/Z2 2900 If you program frequently performed transactions or report sequences for the AUTO keys, you can call those transactions and/or reports simply by pressing the corresponding AUTO keys in key operations. This programming can be done when your machine is in the X2/Z2 mode. Procedure Delete 2900 . Example ≈ ` ¡ ™ £ ¢ Transaction max.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 85 11 TRAINING mode The training mode is used when the operator or the manager practices register operations. When a cashier set in training is selected, the machine automatically enters the training mode. When a cashier not set in training is selected, the machine automatically enters the ordinary REG mode. (For programming of training cashier, consult your local dealer.) The training operations is valid only in REG, MGR, and VOID mode.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 86 12 Reading stored programs Your machine allows you to read every program stored in the PGM1 and PGM2 modes. Program details and procedures for their reading Program for: Mode switch position Job code no. ≈ 1100 1 Departments PGM2 or PGM1 For reading all codes For individual reading 1100 Start dept. code 1200 2 PLUs/ subdepartments PGM2 or PGM1 Key nos.
FOR THE MANAGER-2-A410/A420 Program for: 02.4.20 6:49 PM Mode switch position Page 87 Job code no. Procedure Related job code nos.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 88 Sample printouts 1 Reading of programmed items for departments (Reading in the PGM1 and PGM2 modes) Job code no. Range Dept. code Item label 2 Reading of programmed items for PLUs/subdepartments (Reading in the PGM1 and PGM2 modes) Mode switch position* Mode switch position* Range Unit price PLU code Group no. Tax status Unit price Item label Associated dept. code Base q’ty HALO limit.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM 3 Reading of programmed key nos. for departments and PLUs (Reading in the PGM2 mode) Key no. Dept.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM 6 Reading of mix-and-match table (Reading in the PGM2 mode) Page 90 7 Reading of programmed items for cashiers (Reading in the PGM1 and PGM2 modes) Report type Mix-and-match table no. Discount amount Trip level Cashier name Cashier no. Mode switch position* Cashier code Drawer no. Text * When you take this report in the PGM1 mode, the PGM2 indication is replaced by a “PGM1”.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 91 9 Reading of programmed items for functions - 1 (Reading in the PGM1 and PGM2 modes) To be continued on the next page * When you take this report in the PGM1 mode, the PGM2 indication is replaced by a “PGM1”.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 92 10 Reading of programmed items for functions - 2 (Reading in the PGM2 mode) Logo message Line feed for differ ST Optional feature selection Drawer open alarm time Hourly report format/start hour Stacked report Secret code Drawer no.
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FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 95 READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading function (X) when you need to take a reading of sales information entered since the last resetting. You can take this reading any number of times. It does not affect the register’s memory. • Use the resetting function (Z) when you need to clear the register’s memory.
FOR THE MANAGER-2-A410/A420 Item Full group total report on department 02.4.20 6:49 PM Mode switch position X1/Z1 X2/Z2 X1 Page 96 Job code X1 113 X2 213 X1, Z1 120 Key operation 113 213 ≈ ; Reading X1, Z1 PLU/subdepartment report by designated range 120 220 .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Mode switch position X1/Z1 X2/Z2 Item Commission sales report X1 X1 Job code X1 132 X2 232 X1 130 X2 230 X1 131 X2 231 Transaction report Total in drawer report X1 Page 97 Key operation 132 232 ≈ ; 130 230 ≈ ; 131 231 ≈ ; Reading: 160 (For individual time range) X1 ≈ End* time 160 Hourly report Start* time ≈ ; * Enter the time in the 24-hour system. Reading and Resetting: 160 X1, Z1 Reading .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 98 2 Daily sales totals General report You can take X and Z reports in the X1/Z1 mode. The use of the decimal key (.) determines when the report will actually reset the sales totals. • Sample X report • Sample Z report Report no. Read symbol Reset symbol Reset counter Net grand total (GT2 - GT3) Grand total of plus registration Dept. code Sales q'ty Sales amount Grand total of minus registration Ratio of dept.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 99 “-” dept. counter and total “+” hash dept. counter and total “-” hash dept. counter and total “+” bottle return dept. counter and total “-” bottle return dept.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 100 Item percent 3 counter and total Mix-and-match discount counter and total Coupon PLU discount counter and total Refund counter and total REG-mode void counter and total Void-mode transaction counter and total Manager item void counter and total Subtotal void counter and total Hash dept.
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FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 102 Cashier report Using this function, you can take X and Z reports for individual cashiers or all cashiers. Individual cashier reading and resetting The OP X/Z-mode reading and resetting is allowed only when your machine has been programmed Note for “OP X/Z mode available” in the PGM2 mode. • Sample X report • Sample Z report Cashier no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 103 Full cashier reading and resetting The subsequent printout occurs in the same format as in the sample reports of individual cashier reading and resetting, and sales data for cashiers print in this sequence.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 104 Clerk report Using this function, you can take X and Z reports for individual clerks or all clerks. Individual clerk reading and resetting The OP X/Z-mode reading and resetting is allowed only when your machine has been programmed Note for “OP X/Z mode available” in the PGM2 mode. • Sample X report • Sample Z report Clerk no.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 105 Hourly report You can take X and Z reports for sales totals and transaction (customer) counters for 48 half hours, or 24 hours. If both quantity and amount are zero, their print is skipped. • Sample X report • Sample Z report Customer counter Sales total Average sales amount per customer (sales total ÷ customer counter) The subsequent printout occurs in the same format as in the sample X report.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 106 Full department report Sales q'ty and total Ratio of dept.
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FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 108 PLU/subdepartment report by designated range This function provides you with X and Z reports for sales information of a certain range of PLUs/subdepartments. You must enter the start and end PLU/subdepartment code of the range. Of course, the range may represent all of the PLUs/subdepartments in your register.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 109 PLU/subdepartment report by associated department • Sample X report • Sample Z report Associated dept.code PLU code Sales q'ty and total The subsequent printout occurs in the same format as in the sample X report.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 110 PLU/subdepartment stock report Range Current stock PBLU report • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 111 PBLU report by cashier • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report.
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FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 113 3 Periodic consolidation Your register allows you to take consolidation X and Z reports of a chosen period (normally one week or a month). Generality The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily total except job code no. (#2xx) and mode indication (“X2” or “Z2”.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 114 Daily net report • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. X2/Z2 stacked report You can print multiple X2/Z2 reports in sequence at a time. In this case, you need to program in advance what X2/Z2 reports should be printed in the stacked report sequence. Note 114 The following job code numbers alone can be used for stacked report printing.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 115 COMPULSORY CASH/CHEQUE DECLARATION If you want to make mandatory the declaration of the cash and cheque amount in the drawer before outputting cashier Z reports, consult your dealer and have your register programmed for compulsory cash/cheque declaration.
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FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 117 PROGRAMMING FOR EURO Your register can be modified to correspond with each period set for the introduction of EURO, and in your register each currency is treated as shown on the table below depending on which period you are in. Basically your register can be automatically modified to correspond to the introduction of EURO by executing the operation of Job #800 in X2/Z2 mode. However, there are several options you must set depending on your needs.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 118 Automatic modification of register system for introduction of EURO 800 X2/Z2 To make your register correspond to the introduction of EURO, your register system can be automatically modified when the procedure shown below is executed in the X2/Z2 mode. According to the steps of the introduction, you can make your register correspond to EURO. Procedure .
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 119 After the execution of the procedure with the substitution of “2”, treat EURO as domestic currency, and national currency as foreign currency using Exchange 1 ([). With the execution of the procedure with the substitution of “2”, your domestic currency becomes EURO.
FOR THE MANAGER-2-A410/A420 02.4.20 6:49 PM Page 120 OVERRIDE ENTRIES Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode. Procedure 1. 2. Turn the mode switch to the MGR position. Make an override entry. Example In this example, the register has been programmed not to allow deduction entries over 2.00. Key operation REG-mode entries 1500 2 250 - ...Error c Turn the mode switch to the MGR position.
FOR THE OPERATOR-A410/A420 02.4.20 6:50 PM Page 121 CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERATING A RECEIPT) When you need to void incorrect entries that cashiers cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void), follow this procedure in the MGR mode. 1. 2. 3. Turn the mode switch to the MGR position. Press the ? key to put your register in the VOID mode.
FOR THE OPERATOR-A410/A420 02.4.20 6:50 PM Page 122 FOR THE OPERATOR PRIOR TO ENTRIES 1 Preparations for entries Before registrations, insert the operator key into the mode switch and turn it to the REG position and check the following items: Receipt and journal paper rolls If the receipt and journal paper rolls are not set in the machine or there are low rolls, install new ones according to section “4. Installing and removing the paper rolls” under “OPERATOR MAINTENANCE.
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FOR THE OPERATOR-A410/A420 02.4.20 6:50 PM Page 124 ENTRIES 1 Item entries Single item entries Procedure Department entries (direct department entries) Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. When using a programmed unit price *Less than the programmed upper limit amounts Unit price * (max.
FOR THE OPERATOR-A410/A420 Example 02.4.20 6:50 PM Page 125 Key operation Print 1200 3 5 8à 680 å 5 à 2P 1200 å 11 P ô ; Repeat entries You can use this function for entering a sale of two or more same items.
FOR THE OPERATOR-A410/A420 02.4.20 6:50 PM Page 126 Multiplication entries Use this feature when you need to enter two or more same items. This feature helps when you sell a large quantity of items or need to enter quantities that contain decimals. Procedure When you use a programmed unit price Q’ ty ≈ Unit price Unit price PLU code Unit price Unit price Department key å P Dept. code Dept. entry (direct) à PLU entry (indirect) Direct PLU å Dept. entry (indirect) PLU/subdept.
FOR THE OPERATOR-A410/A420 02.4.20 6:50 PM Page 127 Successive multiplication entries This function is practical for example when you enter a sale of items sold by area (square meter). Procedure When you use a programmed unit price ≈ Length ≈ Width Unit price PLU code Unit price per m2 Unit price per m2 Unit price å P Dept.code Department key à Dept. entry (indirect) PLU entry (indirect) Direct PLU å Dept. entry (direct) PLU/subdept. entry (direct) PLU code P Subdept.
FOR THE OPERATOR-A410/A420 02.4.20 6:50 PM Page 128 Split-pricing entries You will use this function when your customer wants to purchase items normally sold in bulk. Procedure When you use a programmed unit price ≈ Selling q’ty Base q’ty ≈ Unit price per base q’ty Unit price PLU code Unit price per base q’ty Unit price per base q’ty Only when you use a base q’ty programmed for PLU code PLU code Unit price per base q’ty Unit price per base q’ty Department key å P Dept.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 129 Single item cash sale (SICS)/single item finalize (SIF) entries SICS entries • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or subdepartments. • The transaction is finalized and the drawer opens as soon as you press the department key, à key, P key or the direct PLU key.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 130 2 Special entries for PLUs PLU level shift (for direct PLU) This shift can double or triple the number of PLUs on your register without adding additional direct PLU keys. You can use direct PLUs in three levels by utilizing shift keys l, ¬, and Ò. These keys have the following functions. l: Shifts the PLU level from level 2 or 3 to level 1 (ordinary level). ¬: Shifts the PLU level from level 1 or 3 to level 2.
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FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 132 Price level shift Two different price levels can be programmed for each PLU. The price levels can be changed for PLU registrations. You can shift the PLU price level (level 1 or 2) by utilizing the price level shift key ( ˘ SHIFT ). You must program a price level shift mode (i.e. automatic return mode* or lock shift mode**) and the operating mode to be used for the price level shift (i.e. both REG/MGR modes or MGR mode alone).
FOR THE OPERATOR-A410/A420 Example 02.4.20 6:51 PM Page 133 PLU price level 1: PLU code 1 (@1.91), PLU code 2 (@0.79) PLU price level 2: PLU code 1 (@2.00), PLU code 2 (@0.99) • When your register has been programmed for the automatic return mode (by one item): Key operation ˘ SHIFT Print 1P 1P 2P ; • When your register has been programmed for the lock shift mode: Key operation ˘ SHIFT Print 1P 1P 2P ; Set PLU entries Operation is the same as normal PLU’s.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 134 Link PLU entries Operation is the same as normal PLU’s. The action which is caused by the link PLU entry varies according to the PGM2 programming (#2616). Printing detailed information When a link PLU is entered, the linked PLUs’ total amount and text and their individual amounts are printed automatically.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 135 Mix-and-match function This function is convenient when selling same or different PLU items in a transaction and keeping a discount for them. Operation is the same as for normal PLUs. The mix-and-match table consists of the discount amount, the trip level for discount (satisfying count of entered item), and the text for a table. One table can be assigned max. 5 kinds of items.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 136 3 Displaying and printing subtotals Your machine provides the following two types of subtotals: Normal subtotal This is a subtotal which is displayed and printed by pressing the : key. When you press it, the subtotal of all entries which have been made is displayed. Example Key operation Display Print 100 10 DPT.10 1111 1.00 200 11 DPT.11 1111 2.00 700 12 DPT.12 1111 7.00 : SUBTOTAL 1111 10.00 ; CASH 1111 10.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 137 4 Finalization of transaction Cash or cheque tendering Press the : key to get a subtotal, enter the amount tendered by your customer, then press the ; or Å key if it is a cash tender or press one of the ' through + key if it is a cheque tender. When the amount tendered is greater than the amount of the sale, your register will show the change due amount and the text “CHANGE”. Otherwise your register will show the text “DUE” and a deficit.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 138 Cash or cheque sale that does not need any tender entry Enter items and press the ; or Å key if it is a cash sale or press one of the ' through cheque sale. Your register will display the total sale amount. Example Key operation + keys if it is a Print 300 6 10 P ; In the case of cheque sale Credit sale Enter items and press the corresponding credit keys. Example Key operation Print 2500 6 3250 7 } Amount tendering operations (i.e.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 139 5 Computation of VAT (Value Added Tax)/tax VAT/ tax system The machine may be programmed for the following six tax systems by your dealer. Automatic VAT 1 - 4 system (Automatic operation method using programmed percentages) This system, at settlement, calculates VAT for taxable 1, taxable 2, taxable 3, and taxable 4 subtotals by using the corresponding programmed percentages.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 140 Automatic tax 2 - 4 and VAT1 system This system enables the calculation in the combination with automatic tax 2 through 4 and VAT1. This combination can be any of tax 2 through 4 and VAT1. The tax amount is calculated automatically with the percentages previously programmed for these taxes. Note • A PLU not programmed for any of the tax statuses is registered depending on the tax status of the department which the PLU belongs to.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 141 6 Guest check (PBLU) PBLU system: The previous balance is automatically loaded by entering a guest check code (= a PBLU code) when additional ordering occurs. The details of the order are not stored in the previous balance lookup file (PB lookup file). If you want to use this function, consult your dealer. PBLU system New guest For a new guest, open a new guest check and assign a PBLU code.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 142 Additional ordering Use the following procedure. Procedure *1 PBLU code (1 - 9999) u *2 Tendering amount (max. 8 digits) *2 Item entries r ® ¿ ß Ú ≥ > Payment operation (Cash, Cheque, Credit, Exchange) or *3 When paid in full. (settlement) *1 This is the optional function (Temporary finalization). You can temporarily finalize a guest check by pressing the ≥ key. This prints out a guest check to show the current balance, including tax.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 143 Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by cheque or credit. You can make a deposit entry only when entering a PBLU code. It cannot be done during handling of a tendered amount. A received deposit can be refunded by pressing the ; key. You cannot attempt to refund an amount larger than the deposit balance. Procedure Deposit amount (max.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 144 Bill printing This function is used for issuing the bill to the guest. Your register can print the bill on the receipt or the slip. For selecting the slip printer, consult your dealer. Procedure on the receipt ¿ ß Finalization of payment No. of lines of slip feed on the slip Note This function is available immediately after the finalization of transaction (including after pressing the > or ≥ key).
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 145 7 Auxiliary entries Percent calculations (premium or discount) • Your register provides the percent calculation for the subtotal or each item entry depending on the programming. • Percentage: 0.01 to 99.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 146 Deduction for item entries Example Key operation Print 675 7 75 - ; Refund entries For a refund entry, press the © key just before you press a department key, à key, direct PLU key or P key. The operation before pressing the © key is the same as the one of normal operation.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 147 8 Payment treatment Currency exchange Your register allows payment entries of foreign currency. Pressing one of the [ through ” keys creates a subtotal in foreign currency. Procedure For an additional payment in foreign currency After an entry is completed or After the amount tendered is found smaller than the sales amount in a sales entry For direct finalization Preset exchange rate *Exchange rate [ { “ ” Amount tendered (max.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 148 Received on account entries Procedure Amount (max. 8 digits) r ® or Example ; ' ] or through through Å + ’ Key operation Print 12345 = 4800 r ' Paid out entries Procedure Amount (max.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 149 No sale (exchange) Simply press the n key without any entry. The drawer will open and the printer will print “NO SALE” on both the journal and the receipt. If you let your machine print a non-add code number before pressing the n key, a no sale entry is achieved with a non-add code number printed. Cashing a cheque Enter the cheque amount, then press one of the ' through + keys.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 150 CORRECTION 1 Correction of the last entry (direct void) If you make an incorrect entry relating to a department, PLU/subdepartment, percentage (% through •), deduction (- through ≠) or refund, you can void this entry by pressing the ? key immediately after the incorrect entry.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 151 3 Subtotal void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. Example Key operation Print 1310 2 1755 6 10 P 35 P Subtotal void : ? : Correction of incorrect entries not handled by the direct or indirect void 4 function Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 152 SPECIAL PRINTING FUNCTIONS 1 Copy receipt printing If your customer wants a receipt after you have finalized a transaction with the receipt function being in the “OFF” status (no receipting), press the q key. This will produce a receipt. Your register can also print a copy receipt when the receipt function is in the “ON” status. If you want to make a copy, please consult your dealer.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 153 2 Guest check copy You can use this function when you want to take a copy of guest check. Press the g key and make a desired entry. Procedure g Item entries q Finalization When the receipt ON/OFF function is in the “OFF” status Note The guest check copy has nothing to do with the memory.
FOR THE OPERATOR-A410/A420 02.4.20 6:51 PM Page 154 4 Validation printing function Your register can perform validation printing when it is connected with the slip printer. For the details of slip printer, contact your authorized SHARP dealer. 1. Set a validation slip to the slip printer. 2. Press the Ú key. The validation printing will start. Note Programmed compulsory validation printing can be overridden by performing the following operation.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 155 OVERLAPPED CASHIER ENTRY This function allows you to switch from one cashier to another and to interrupt the first cashier’s entry. So the second cashier can do his or her entry in this mode. For actual use of this function, consult your dealer.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 156 OPERATOR MAINTENANCE 1 In case of power failure When power is lost, the machine retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry, the machine returns to the normal state of operation after power recovery.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 157 • Avoid the following environments: Dusty and humid places Direct sunlight Iron powder (A permanent magnet and electromagnet are used in this machine.) • Use the print head release lever only when necessary. • Never pull the paper when it is in contact with the print head. First release the head with the print head release lever, and then remove the paper. • Never touch the surface of the print head.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 158 4 Installing and removing the paper roll Recording paper specifications Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in register malfunction. Paper specification Paper width: 44.5 ± 0.5 mm Max. outside diameter: 80 mm Quality: Thermal paper Paper tube: 18 mm • Be sure to set paper roll(s) prior to using your machine, otherwise it may cause a malfunction.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 159 Installing the journal paper roll 1. Turn the mode switch to the “REG” position with the AC cord connected. 2. Remove the printer cover. 3. Check that the print head release lever is in its printing position. Printing position 4. Set the paper correctly as illustrated on the previous page in the journal side of the printer. 5. Insert the end of the paper into the paper chute as shown on the left. It will automatically be fed through the printer. 6.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 160 Removing the paper roll When a red dye appears on the paper roll, it is time to replace the existing paper roll. Replace the paper roll with a new one. If you plan not to use your register for an extended period of time, remove the paper roll, and store it in the appropriate place. Removing the receipt paper roll 1. Remove the printer cover. 2. Cut the paper behind the printer and near the paper roll. 3.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 161 7. Remove the outer side of the take-up spool as shown on the left. 8. Remove the printed journal roll from the take-up spool. Removing a paper jam Precaution: Be very careful with the manual cutter, so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. 1. Remove the printer cover. 2.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 162 5 Cleaning the print head When the printed text is getting dark or faint, paper dust may be stuck to the print head. Clean the print head as follows: 1. Turn the mode switch to the “ ” position. 2. Remove the printer cover. 3. Pull the print head release lever all the way forward (after it Pull all the way forward stops at one position, continue pulling forward until it stops again and cannot be pulled forward any further). 4.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 163 6 Removing the till and the drawer The till in the register is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. The coin case is also detachable from the till. To detach the drawer, pull it forward fully with the till removed, and remove it by lifting it up. Coin case Till Drawer 7 Opening the drawer by hand The drawer automatically opens in the usual way.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 164 8 Installing the fixing angle bracket To prevent the register from moving when the drawer opens, the fixing angle bracket is supplied with the register. By attaching the bracket to the table where the register is installed, you can hock the register on this bracket and secure the register to its position. How to install the fixing angle bracket 1. Thoroughly clean the location where the fixing angle bracket (B) is to be placed. 2.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 165 9 Before calling for service The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service. Fault Checking (1) The display won't be illuminated even when the mode switch is turned to any other position than “ ”.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 166 LIST OF OPTIONS For your register, the following options are available. For details, contact your dealer. •Remote drawer model ER-03/04/05/06DW •Key kit models By using the following key kits, you can change the keyboard layout of your register including the expansion of the number of departments.
MAINTENANCE-A410/A420 02.4.20 6:51 PM Page 167 SPECIFICATIONS Model: Dimensions: Weight: Power source: Power consumption: Working temperature: Electronics: Built-in battery: Display: Operator display: Customer display: Printer: Type: Printing speed: Printing capacity: Other functions: Paper roll: Cash drawer: Accessories: ER-A410/A420 355 (W) x 424 (D) x 305 (H) mm ER-A410: 12.2 kg / ER-A420: 12.1 kg Official (nominal) voltage and frequency Stand-by 11 W Operating 49 W (max.
ER-A410/A420(Hyo2,3) 02.4.20 6:46 PM Page C3 FOR CUSTOMERS IN U.K. IMPORTANT The wires in this mains lead are coloured in accordance with the following code: BLUE: BROWN: Neutral Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black.
SHARP CORPORATION Printed in Korea / Imprimé en Corée / Gedruckt in Korea / Impreso en Corea T(TINSE2477BHZZ)➀ HYO-1,4(SEEG)(E) 2 02.4.