Operation Manual, User's Manual

11-39
TROUBLESHOOTING►GENERAL PROBLEMS
Does the job status screen
(completed jobs) or a transaction
report indicate that the transmission
was not successful?
■ Perform the transmission again.
If the transmission is still not successful after recalling is performed as set in
[Recall in Case of Line Busy] or [Recall in Case of Communication Error], the
transmission failure will be indicated in the job status screen and the transaction
report.
Did you place an original that is
folded?
■ Following the instructions in the display, unfold the original, place it in the
automatic document feeder again, and re-scan it.
If a folded original is placed in the automatic document feeder, an error will occur
and scanning will be cancelled when the actual original size is detected during
scanning.
Are the sub-address and passcode
correct? (When using F-code
communication)
■ Check with the operator of the other machine to make sure that the sub-address
and passcode are correct.
THE TRANSMITTED FAX PRINTS OUT BLANK AT THE
RECEIVING SIDE
Check Solution
Is the original placed face up or face
down correctly?
■ Place the original again in the correct orientation, and resend.
When using the document glass, the original must be placed face down. When
using the automatic document feeder, the original must be placed face up. Place
the original correctly and send the fax again.
If the receiving machine is using
thermal paper, was the thermal paper
loaded with the wrong side out?
■ Check with the operator of the other machine.
Check Solution
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