OPERATION MANUAL AR-NB3 Network Printer

36
TROUBLESHOOTING
A notice page is printed
If you find that a notice page has been printed at the end of a print job, the print data received from the computer has
not been printed as specified. Fix the problem as explained below and then try printing again.
What to do when a notice page is printed
The above notice page is printed when a print job
containing more data than can be held in the memory
of the dual function board memory is sent. If you
printed using the printer driver, remove the checkmark
from [ROPM] in the [Configuration] tab of the printer
driver setup screen to disable the ROPM function. If
you need to use the ROPM function, select a lower
resolution setting in the printer driver or increase the
amount of memory.
The printed image
is skewed or it
runs off the paper.
The paper size set in the printer driver is not the same as
the paper size loaded in the tray.
→ Make sure that the paper size setting matches the size of the paper
loaded in the tray. If the [Fit to Page] setting is selected in Windows,
make sure that the paper size selected in the "Fit To Paper Size"
drop-down list is the same as the size of the paper loaded in the tray.
–
The image orientation setting in the printer driver is not
correct.
→ On a Windows environment, click the [Paper] tab in the printer driver
setup screen and make sure that "Image Orientation" is set to the
correct orientation. On a Macintosh, make sure that the correct
orientation is selected in the application settings.
–
Paper is not loaded properly.
→ Make sure the paper is correctly loaded.
Operation manual
(for general
information and
copier)
The margins are not set correctly in the application.
→ Check the paper size and margin settings in the application. Also
make sure that the print settings are correct for the paper size.
–
Problem Cause and solution Page
****************************************************
Notice Page
****************************************************
The IMC memory full error had occurred,
a normal output was not able to be executed.
Please refer to the operation manual for
the solution method.
• The Notice Page can be set to not print
out in "NOTICE PAGE" (page 31)
of the
key operator programs.
When the dual function board is
installed
• The dual function board memory is used
to temporarily hold print data when the
ROPM function is used. This memory is
also used to temporarily store original
image data during a copy job. The
proportion of memory allocated to the
printer function can be changed in the key
operator programs. (See the "Key
operator's guide".) The memory can be
increased by adding the optional memory
modules. For details, contact your SHARP
dealer.
When the dual function board is not
installed
• A notice page such as "The incorrect
driver is chosen, a normal output was not
able to be executed....." will be printed if
you attempt to print using the print driver
for the dual function board. Install the
standard print driver as explained in "1.
INSTALLING THE SOFTWARE (THAT
ACCOMPANIES THE MACHINE)" in the
"Software setup guide" and select the
standard driver when printing.
Note