Warranty Guide

THIS WARRANTY DOES NOT COVER AND
VIANCE SHALL NOT BE LIABLE FOR:
1. CA used in, on, under or around commercial, industrial
or commonly owned property (including condominiums) or
multifamily apartment buildings.
  
limitation building poles or building timbers in structural
applications or commercial vineyard stakes.
  
4. Specialty wood products that have been milled after
treatment with copper azole wood preservatives distributed
and sold by Viance in the United States.
  
    
the end tag that is attached to each piece of CA.
        
when the end tag species the use of the CA as ABOVE-
  
ground specied CA must not be installed in such a way
that results in direct contact with the ground or other
conditions that simulate a ground contact exposure.
8. CA used in foundation systems or used in salt water
immersion applications.
  
or termite infestation.
 
of wood beyond the control of the treated wood product,
including but not limited to cracking, checking, cupping,
and warping of the wood and normal wear and tear.
11. Costs associated with the delivery, installation, removal, or
reinstallation or renishing of CA.

result of failure of CA.
          
holes are coated during construction in accordance with
AWPA Standard M4 using a copper naphthenate
preservative solution containing a minimum of 1% metallic
copper.
14. Wood products treated with third party products.
 
The obligation of Viance under this warranty is
limited to replacement of lumber in accordance with
the terms of this warranty. There are no warranties
offered by Viance other than those described herein.
Nothing in this warranty shall create additional implied
warranties, including without limitation warranties of
merchantability or tness for a particular purpose.
Some state and local laws vary with regard to duration
of implied warranties and limitations of incidental or
consequential damages contained in such implied
warranties. In any event Viance will comply with
the laws of the state in which a limited warranty is
validated. CA is not a maintenance-free product. Over
time, foot trafc, weathering and the sun’s ultra-violet
rays will affect the wood’s surface in general. To help
maximize surface protection and to keep your wood
looking better longer, we recommend that a surface-
applied water repellent with UV protection be applied
every one to two years.
HOW TO MAKE CLAIMS
To make a claim under this warranty, an Original
Consumer-Purchaser must send to the address below,
the original invoice or retailer receipt showing date,
amount, and CA end tags or photo of preservative
treatment stamp of each item of CA claimed to be
damaged. You may be required to provide Viance
with additional photographs and sections of damaged
wood. In addition, Viance reserves the right to have a
representative inspect and test all wood claimed to be
        
Use immediately voids this warranty.
Viance, LLC.



The warrantor, Viance LLC (“Viance”), extends
this Limited Warranty to an Original Consumer
Purchaser(s) (as dened below) of wood products
pressure treated to the proper American Wood
Protection Association (“AWPA”) end use retention
level solely with copper azole wood preservatives
distributed and sold by Viance in the United States
(“CA”), including Preserve® CA pressure-treated wood
products . “Covered Property” shall mean a residential
and/or agricultural property onto which an original
purchase of CA is installed by an Original Consumer-
Purchaser(s). “Original Consumer-Purchaser(s)” shall
mean an original purchaser of CA who is the owner
of record of a residential and/or agricultural property
at the time such original purchase of CA is installed.
This warranty shall only apply if such installation is
completed and the CA is used in compliance with
this warranty, product instructions and all applicable
laws, regulations, codes, legal requirements, AWPA
standards and other applicable standards (“Covered
Use”). This warranty is effective from the date of original
purchase until the Original Consumer Purchaser sells,
conveys or otherwise transfers the Covered Property.
This warranty is not transferable.
THIS WARRANTY COVERS:
CA against damage by fungal decay or termite
infestation that makes the wood structurally unt for
the application for which it was used; provided that

a Covered Use on a Covered Property; (ii) each piece
of CA bears the logo of an inspection agency that
is sanctioned by the American Lumber Standards
Committee; (iii) each piece of CA has a Preserve
Lifetime Limited Warranty or similar end tag retained
by the Original Consumer Purchaser.
       
this warranty, will arrange to exchange the qualifying
damaged CA for new CA of the same type.
LIFETIME LIMITED WARRANTY
For Certain Residential and Agricultural Uses
Viance warranty coverage includes Above Ground and Ground Contact
treated wood framing members that are critical to the safety and
performance of the structure, including joists and beams.