Specifications

50 Video Multiplexer with Video Motion Detection
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSES SUGGESTED ACTION
Motion Detection Problems
Important motion not
detected.
Motion targets turned off,
SENSE
(sensitivity) too low or
DELAY
too
long.
Turn on motion targets where
needed, check
SENSE
and
DELAY
settings.
Unimportant motion
detected.
Unnecessary motion targets turned
on,
SENSE
too high or
DELAY
too
short.
Turn off unneeded motion targets,
check
SENSE
and
DELAY
settings.
Motion detected when
no motion occurred.
Camera is random interlace type,
video is not stable or camera
mounting is loose.
Replace camera or substitute
another model to test. Check
camera mounting.
Alarm Detection Problems
No alarm message.
ALARM MESSAGE DISPLAY
set
OFF
.
Set
ALARM MESSAGE DISPLAY ON
.
No alarm tone heard.
AUDIBLE ALARM
set
OFF
.
Set
AUDIBLE ALARM ON
.
No response to a
contact alarm input or
continuous alarm when
alarm input is
connected.
Alarm not connected properly. Check connections and correctly
connect alarm.
Alarm device polarity and
multiplexer alarm input polarity do
not match.
Change alarm device polarity or
multiplexer alarm input polarity.
Remote Control Problems
No response to remote
control panel. Remote
control panel LEDs
off, remote panel
beeping.
Remote panel data cable plugged
into
remote out
connector.
Plug remote panel data cable into
remote in
connector.
Remote panel data cable loose. Reconnect remote panel cable.
No response to remote
control panel. Remote
control panel LEDs
off.
Remote panel power cable loose or
not connected.
Check remote panel power cable
connection.
No response to remote
input.
Serial communications protocol not
correct.
Configure remote device for 1200
bps, 1 start bit, 8 data bits, 1 stop
bit, no parity.