Specifications

48 Multivision® Pro Installation and Operation Manual
APPENDIX C
IN CASE OF TROUBLE
If you experience difficulties during the installation or
operation of the multiplexer, review the section of this manual
which explains the related feature or task. If necessary, consult
the troubleshooting table on the following pages.
If the problem cannot be resolved, you may have to contact
Technical Support. When you call, the representative will ask
you to provide specific information about the installation. To
save time, spend a few minutes getting organized before you
pick up the telephone.
Before calling, have the following information ready:
• The serial number of your multiplexer.
• The make and model of each piece of hardware connected
to the multiplexer.
• Approximate date of purchase and of installation.
• A specific description of the problem.
NOTE: Please do NOT return any product to the Factory
without first obtaining a Return Authorization (ra)
number. Failure to do so can result in a significant
delay in processing your repair. Contact Technical
Support to obtain an authorization number.
Sensormatic Video Products Division
Technical Support
[phone]
[phone]