Washing Machine User Manual
troubleshooting _25
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your washer.
CODE SYMBOL MEANING SOLUTION
dc
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the
Start/Pause
button.
dL
Door is unlocked when washer is
running.
Press the Power button to turn off your washer,
then restart the cycle. If the code reappears, call
for service.
dS
Door is open when washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Hr
Water temperature control
problem.
(Heater Control problem)
Call for service.
LE
Your washer has tried to fill but
has not reached the proper water
level.
Call for service.
LO
The door will not unlock. Make sure the door is firmly closed.
Push the Power button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
E3
Motor not running properly. Restart the cycle by pressing the
Start/Pause
button. If the code reappears, call for service.
nd
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Before calling for service, check the following.
Clean the filter (page 19).
or
1. Turn off the unit for 10 seconds and then turn
it on again.
2. Select only the Spin Cycle.
3. Press the Start/Pause to drain the water.
If it still does not drain, call for service.
nF
Your washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
nF1
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
Sr
Problem with control.
Call for service.
OE
A fault is detected in the water
level sensor.
Call for service
E2
Jammed Key.
Call for service
tE
Temperature sensor problem.
Restart the cycle.
If the code reappears, call for service.
05 troubleshooting
BEST-WF419AAW-02657A_EN.indd 25 2009-02-18 ¿ÀÈÄ 3:26:51