Owner's Manual

FOR ALL SAMSUNG TV ACCESSORIES (AUSTRALIA ONLY):
THE CONTENT OF THIS WARRANTY FOR SAMSUNG
PRODUCTS (AUSTRALIA ONLY) (LED, LCD, PLASMA TV, AND
TV ACCESSORIES) OVERRIDES THE WARRANTY TERMS AND
CONDITIONS CONTAINED IN THE RELEVANT USER MANUAL/
QUICK START GUIDE OF EACH SAMSUNG TV ACCESSORY.
WARRANTY FOR SAMSUNG PRODUCTS (AUSTRALIA ONLY)
(LED, LCD, PLASMA TV, AND TV ACCESSORIES)
PART I GENERAL TERMS AND CONDITIONS
The Australian Competition and Consumer Act (2010) (including
the Australian Consumer Law) as well as other Australian laws
guarantee certain conditions, warranties and undertakings, and
give you other legal rights, in relation to the quality and fitness
for purpose of Samsung products sold in Australia.
In Australia, our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and compensation
for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to
a major failure. What constitutes a major failure is set out in the
Australian Consumer Law.
Nothing in this Warranty purports to modify or exclude the
conditions, warranties and undertakings, and other legal rights,
under the Australian Competition and Consumer Act and other
Australian laws. This Warranty gives you additional protection for
your Samsung product, and identifies a preferred approach to
resolving warranty claims which will be quickest and simplest for
all parties, subject to the exclusions, terms and conditions below.
I. Coverage and Application
A. Samsung Electronics Australia Pty Ltd of 3 Murray Rose Avenue,
Sydney Olympic Park NSW 2127 ("Samsung")
warrants that your Samsung product:
• is of acceptable quality;
• does not have a latent defect.
B. For the purpose of this Warranty, a "Samsung product" is a
product which:
• was manufactured by or on behalf of Samsung; and
• bears a trade mark owned or used by Samsung (generally
"SAMSUNG"); and
• was sold by an Authorised Reseller or Distributor of
Samsung; and
• was purchased in Australia,
but does not include any hardware or software which is
packaged or sold with a Samsung product unless that is
itself a Samsung product or, that item is incorporated into
the Samsung product or, in the case of software, pre-loaded
onto the Samsung product at the time of sale.
II. Warranty Period
A. The period during which this Warranty is in effect will depend
upon the Samsung product and part to which it relates. In all
cases the commencement date for the period is the actual
day of purchase, as reflected on the Authorised Reseller's or
Distributor's invoice/ receipt provided to you. The period
during which each Samsung product or part which is
the subject of this Warranty is covered by this Warranty is
identified in Part II of this Warranty.
Ill. Warranty Claim
A. If you consider that the Samsung product which you have
purchased is not of acceptable quality, has a latent defect, or
is otherwise not compliant with the conditions, warranties,
undertakings, and legal rights given to you under Australian
Law (for example, it appears faulty, or does not work at all or
properly), you can make a claim under this Warranty.
B. Except where an International Product Warranty has been
provided with your Samsung product, warranty service will
only be provided in the specific country where the Samsung
product was originally purchased. For example, if you have
purchased the Samsung product within Australia, warranty
service will be limited to Australia only.
C. If you purchased this product in Australia and wish to make a
claim under this Warranty, you should:
contact 1300 362 603;
visit the nearest Samsung Customer Service Plaza; or
visit www.samsung.com/au.
PRODUCT ONLINE REGISTRATION
You can register your product online at www.samsung.com/au.
While registration is not necessary to make a claim under this
Warranty, it may assist Samsung to process any claim which you
may make more quickly.
D. When you make any claim under this Warranty it is essential
that you provide a copy of your proof of purchase of the
Samsung product, whether in person, by email or by fax. A
claim under this Warranty is not formally made unless and