Operation Manual

79
The problem Try this!
The picture is distorted.
The compression of video content may cause picture distortions, especially in
fast moving pictures from sports programmes and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied
but it is not a malfunction.
Mobile phones used close to the TV (within 1m) may cause noise in analogue
and digital channels.
The colour is wrong or missing.
If you’re using a Component connection, make sure that the Component
cables are connected to the correct jacks. Incorrect or loose connections may
cause colour problems or a blank screen.
The colour is poor or the
picture is not bright enough.
Go to the Picture menu and then adjust the Picture Mode, Brightness,
Sharpness, and Colour settings.
See if Energy Saving Mode ( Settings System Eco Solution
Energy Saving Mode) has been enabled.
Try resetting the picture. ( Settings Picture Expert Settings
Reset Picture)
There is a dotted line on the
edge of the screen.
Change Picture Size to 16:9 Standard.
Change the cable or satellite box resolution.
The picture is black and white.
If you are using AV composite input, connect the video cable (yellow) to the
One Connect's green component jack.
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.
"
If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"
If the problem persists, check the signal strength or refer to the external device’s user manual.