User Manual

application of this arbitration provision and the EULA.

For any arbitration in which your total damage

claims, exclusive of attorney fees and expert witness

fees, are $5,000.00 or less (“Small Claim”), the

arbitrator may, if you prevail, award your reasonable

attorney fees, expert witness fees and costs as part of

any award, but may not grant Samsung its attorney

fees, expert witness fees or costs unless it is

determined that the claim was brought in bad faith.

In a Small Claim case, you shall be required to pay no

more than half of the total administrative, facility

and arbitrator fees, or $50.00 of such fees, whichever

is less, and Samsung shall pay the remainder of such

fees. Administrative, facility and arbitrator fees for

arbitrations in which your total damage claims,

exclusive of attorney fees and expert witness fees,

exceed $5,000.00 (“Large Claim”) shall be

determined according to AAA rules. In a Large Claim

case, the arbitrator may grant to the prevailing party,

or apportion among the parties, reasonable attorney

fees, expert witness fees and costs. Judgment may be

entered on the arbitrator’s award in any court of

competent jurisdiction. This arbitration provision also

applies to claims against Samsung’s employees,