Warranty

12/20/2019 title
https://www.samsung.com/us/support/service/warranty/NX36R9966PS/AA 1/2
Warranty Information for NX36R9966PS/AA - Parts : 12 months, Labor : 12 months
NX36R9966P*
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA INC. (SAMSUNG) and
delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
Two (2) Years Parts and Labor
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated,
and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the
purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale
must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center to receive
warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject
to availability of SAMSUNG authorized servicers within the customer's geographic area. If in-home service is not available,
SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the
product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for
a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option
of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or
reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product's
warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you
must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household,
noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation,
and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product;
product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily
determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused
by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of
equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors
not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and
surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how
to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of
household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). In addition, damage to the glass cooktop
caused by (i) use of cleaners other than the recommended cleaners and pads or (ii) hardened spills of sugary materials or
melted plastic that are not cleaned according to the directions in the use and care guide are not covered by this limited
warranty.
The cost of repair or replacement under these excluded circumstances shall be the customer's responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited
warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states
do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
LIMITATION OF REMEDIES