Indoor Unit NH080PHXEA NH160PHXEA DHW Tank NH200WHXEA NH300WHXEA NH200WHXES NH300WHXES Air to Water Heat Pump -Hydro Unit user manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
Features of your Air to water heat pump • Quick Heating by TDM Technology Floor heating is well known as the optimal heating option for indoor thermal comfort. However, it takes 4~8 hours to heat up the room after it is turned on. Samsung EHS TDM technology quickens that process by blowing hot air along with floor heating to warm up the room.
Contents 04 Safety precautions OVERVIEW 07 Control panel CHECKING THE FUNCTION OF BUTTONS AND ICONS 08 09 10 11 12 13 14 Space operation mode DHW operation mode Temperature adjustment Hot key Schedule Status indicator Optional function indicator OPERATING BASIC FUNCTION 15 16 17 18 19 Available mode Space heating operation Space cooling operation Water law Domestic water heating operation OPERATING HOT KEY FUNCTION 20 21 Urgent DHW mode Outing mode OPERATING ADVANCED FUNCTION 22 23 26 29 Set
Safety precautions Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have any questions, call your nearest contact center or find help and information online at www.samsung.com.
FOR POWER SUPPLY WARNING Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failing to do so may result in electric shock or fire. Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor.
Safety information FOR USING WARNING Do not place an object near the outdoor unit that allows children to climb onto the machine. • This may result in children seriously injuring themselves. Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people. • Since this may be dangerous due to a lack of oxygen, Open a window at least once an hour.
Overview CONTROL PANEL Display panel Up/Down button DHW hot key Outing hot key Power(DHW mode) Mode button (Space mode) Mode button (DHW mode) Set button View button Daily schedule setting button Weekly schedule setting button Cancel/Delete button Silent button Schedule Set button Lock button Test button Overview _07 ENGLISH Power(Space mode)
Checking the function of buttons and indicators SPACE OPERATION MODE Mode Button Operation Space heating & cooling Operation mode Space mode Display Function It can supply heating and cooling to the space when the Power(Space mode) button is on. Results: The heat pump will run in heating or cooling mode. Heating Using this wired remote controller, only A2W can be operating with heating mode. A2A should be operated using its own wireless remote controller.
DHW OPERATION MODE ENGLISH Mode Button Operation Water heating Operation mode DHW mode Display Function It can supply warm water to the DHW tank when the Power(DHW mode) button is pressed. Results: Heat pump will be turned on with the domestic water heating mode. Economic Economic DHW mode, which is heat pump only, saving energy consumption. Standard Standard DHW mode, which is operated by both heat pump and heater. However heater operating time is still restricted.
Checking the function of buttons and indicators TEMPERATURE ADJUSTMENT Mode Button Operation mode Temperature Adjust Display Function To push up and down, modulate the water (Air) temperature. Supply water temperature to the load Domestic water temperature Room temperature Outdoor temperature Water law temperature Results: The or controller. will be displayed on the Set This button is used to find the current setting point which you want to change.
HOT KEY ENGLISH Mode Hot key Button Up Display Function To adjust set point temperature press arrows up or down. Results: The temperature can be set ranges from 5°C to 55°C and be adjusted by 0.5°C. Down DHW When DHW mode is enabled, it is assured that the full capacity of the heat pump is used for domestic water heating only. Results: The heat pump is operating for the domestic water only.
Checking the function of buttons and indicators SCHEDULE Mode Button Schedule 12_ Checking the function Display Function The system operates according to a certain schedule which is pre-defined by users or installers.
STATUS INDICATOR ENGLISH Mode Status Status Display Function Compressor On This icon indicates that the compressor in the outdoor unit is running. Back-up heater On These icons indicate that the back-up heater in the hydro unit is operating on 1 step(2kW) or 2 step(6kW) . Booster heater On This icon indicates that the booster heater in the DHW tank is active(3kW). The icon is not used when the DHW tank is not installed. Solar thermal panel On It indicates when the solar panel is powered on.
Checking the function of buttons and indicators OPTIONAL FUNCTION INDICATOR Mode Button Optional function A2A Operating A2A has priority while both A2A and A2W are in demand. When the A2A sign is on, the heat pump is only working for A2A. Child Lock The remote controller buttons can be locked to prevent children from changing the settings or from pressing the buttons by accident.
Operating basic function AVAILABLE MODE Heating Cooling Water law Heating + DHW Cooling + DHW Water law + DHW DHW Urgent DHW Outing (heating) Outing (heating + DHW) Operating basic function _15 ENGLISH Under the installation of both A2A(Air-To-Air type air conditioner) and A2W(Air-To-Water type hydro unit) at the same time, if our system operates only the heating mode of Air-to-Water Heat Pump, actual performance of our Air-to-Water Heat Pump may be reduced a little as compared with its rated p
Operating basic function SPACE HEATING OPERATION In this mode, heating will be activated as required by the water temperature set point. • The set point can be set manually • or set weather dependant 1. Press Power(Space mode) button to turn on the heat pump unit. The heat pump will be turned on in the mode you select.
SPACE COOLING OPERATION In this mode, cooling will be activated as required by the water temperature set point. • The set point can be set manually • or set weather dependant ENGLISH 1. Press Power(Space mode) button to turn on the heat pump unit. The heat pump will be turned on in the mode you select. • Space water cooling devices: Radiator or Fan coil unit (field supply) • Heating and cooling mode can not be selected at the same time.
Operating basic function WATER LAW In this mode, the heat pump operates according to the parameters for the weather dependent. • The set point can be set manually • or set weather dependant 1. Press Power(Space mode) button to turn on the heat pump unit. The heat pump will be turned on in the mode you select. • Space air heating devices: Radiator or Fan coil unit (field supply) 2. Press the Mode(Space mode) button three times to select the mode.
DOMESTIC WATER HEATING OPERATION In this mode, domestic water heating will be activated as required by the water temperature set point. • The set point can be set manually 1. Press Power(DHW mode) button to turn on DHW tank. ENGLISH The priority between heating/cooling/water-law and DHW modes are depending upon the user’s input of Field Setting Value of Wired Remote Controller. The default priority is on the DHW mode. • This mode can not be used when the DHW tank is not installed.
Operating hot key function URGENT DHW MODE If you want to enjoy a leisurely bath or need a lot of warm water urgently, select the DHW hot key. When this mode is enabled, it is assured that the full capacity of the heat pump is only delivered for domestic water heating. 1. Press DHW Hot key. The full capacity of the heat pump is only delivered to the DHW tank. The booster heater is forced to operate until the temperature of DHW tank reaches the set point.
OUTING MODE If you want to take a vacation, you can use the Outing hot key. When this mode is enabled, it is assured that the heat pump maintains your house at a lower temperature to save energy cost. 1. Press Outing Hot key. ENGLISH The heat pump delivers heat at a low temperature. If the Power(Space mode) button has been not turned on, this key does not work. To cancel the outing mode 1. Press Outing Hot key once again to exit. The heat pump is turned on a normal operation.
Operating advanced function SETTING THE TIME Your hydro unit contains a clock used to start and stop the unit automatically at a given time. You must set the time when you purchase the hydro unit or reset the main power. 1. Push the Set button for 3 seconds. • Mode : Normal operation. • When setting the time, you can only use Up, Down, Set, Cancel/Delete button. • To cancel the setting, press the Cancel/Delete button. 2. Set the day by pressing Up or Down button. The ‘day’ indicator will blink.
SETTING THE 7-DAY(WEEKLY) SCHEDULE 1. Press the Weekly button. The mode changes to the weekly schedule. In this mode, you can only use Up, Down, Weekly, Set, Cancel/Delete button. To cancel the setting, press the Cancel/Delete button. 2. Set the day by pressing Up or Down button. The On/Off indicator will blink. Set the On/Off status and press Set button to save the setting. 3. Set the On/Off by pressing Up or Down button. The ‘On/Off’ indicator will blink.
Operating advanced function SETTING THE 7-DAY(WEEKLY) SCHEDULE 6. Set the hour by pressing the Up or Down button. The ‘hour’ indicator will blink. Set the hour and press Set button to save the setting. 7. Set the minute by pressing the Up or Down button. The ‘minute’ indicator will blink. Set the minute and press Set button to save the setting. 8. Confirm the Schedule. After step 7, all indicators are blinking except “Reservation No”, “Weekly”. Then press the Set button.
Deleting the 7-day(Weekly) schedule 1. Select the schedule from Reservation View Mode. 2. Push the Cancel/Delete button for 3 seconds. Operating the 7-day(Weekly) schedule 1. Operate automatically according to schedule. 2. If On schedule starts during the Urgent DHW mode, the Urgent DHW mode will change to DHW mode. 3. If Off schedule starts during the Heat/Cool/Auto mode, the operation will stop. In the following conditions, the schedule function will not operate.
Operating advanced function SETTING THE DAILY SCHEDULE Set the daily schedule to reserve On / Off timer of DHW(Eco/Std/Power) and Silent mode. At most 15 schedules may be set for day. • If the field setting is for no use DHW and use other manufacturer tank, it is impossible to reserve “DHW” mode. • If daily schedule reserved 15 schedules is on same day, it is impossible to reserve. In that case, when press the Daily button, change the View mode of reservation.
4. Set the hour by pressing the Up or Down button. The ‘hour’ indicator will blink. Set the hour and press Set button to save the setting. 5. Set the minute by pressing the Up or Down button. ENGLISH The ‘minute’ indicator will blink. Set the minute and press Set button to save the setting. 6. Confirm the Schedule. After step 5, all indicators are blinking except “Reservation No”, “Daily”. Then press Set button. • On this step, you can only use Set or Cancel/Delete button.
Operating advanced function SETTING THE DAILY SCHEDULE Deleting the daily schedule 1. Select the schedule from Reservation View Mode. 2. Push the Cancel/Delete button for 3 seconds. 3. The LCD pictures change to the reservation mode after deleting the schedule. Operating the daily schedule 1. Operate automatically according to schedule. 2. If On schedule starts during the Urgent DHW mode, the Urgent DHW mode will be turned off. In the following conditions, the schedule function will not operate.
FIELD SETTING MODE Setting the Field Setting Value of wired remote controller Sub menu Main menu Adjusting filed setting values is available in the unit operation. Default field setting value and range is on 32~34 pages. 1. Press the Test button for 5 seconds. The mode changes to the field setting. In this mode, you can only use Up, Down, Set, Cancel/Delete button. To cancel the setting, press Cancel/Delete button. 2. Set the Main Menu by pressing Up or Down button. The “Number” will blink.
Operating advanced function FIELD SETTING MODE Field Setting Value(FSV) Table • Code 10✴✴ : Upper and lower temperature limits of each operation mode of wired remote controller Heating(Water Out, Room), Cooling(Water Out, Room), DHW(Tank) • Code 20✴✴ : Water law design and external room thermostat Heating(2 WL’s for floor & FCU), Cooling(2 WL’s for floor & FCU), WL & Thermostat types Field Setting Value Main Menu & Sub Menu Function Code Remote Water Out Temp for Cooling Controller Setting Range Room Temp f
• Code 30✴✴ : User’s options for domestic hot water(DHW) tank heating 3011 : Application of DHW tank in user’s system 302✴ : Heat pump variables for tank temp.
Operating advanced function FIELD SETTING MODE Field Setting Value(FSV) Table • Code 40✴✴ : User’s options for heating devices including internal backup heater and external boiler 401✴ : Space/DHW heating priority and control variables 402✴ : Backup/Booster heater priority and control variables 403✴ : Additional backup boiler operating variables • Code 50✴✴ : User’s options for extra functions 501✴ : New target temperatures of each mode by “Outgoing” hot key of remote controller 5021 : Temperature differenc
Remote Controller Setting Range : Code 10✴✴ Field Setting Value Code 10✴✴ Water Out Temp for Heating Room Temp for heating DHW Tank Temp Description Max Min Max Min Max Min Max Min Max Min Sub Code ✴✴11 ✴✴12 ✴✴21 ✴✴22 ✴✴31 ✴✴32 ✴✴41 ✴✴42 ✴✴51 ✴✴52 Default Min Max Step Unit 25 16 30 18 55 25 30 16 50 40 18 5 24 18 37 15 24 16 50 30 25 18 30 22 55 37 30 22 70 40 1 1 1 1 1 1 1 1 1 1 ˚C ˚C ˚C ˚C ˚C ˚C ˚C ˚C ˚C ˚C Space Cooling • Target water outlet temperature : Upper limit(#1011, Default 25ºC, R
Operating advanced function FIELD SETTING MODE Water Law & Room Thermostat : Code 20✴✴ ① Ts #2021/2031 ② #2022/2032 #2061/2071 ② #2062/2072 Heating WL Floor FCU #2011 Main Menu & Code Water Law Code 20✴✴ #2012 Ts : Target Temp. Ta : Ambient Temp.
Water Law for Cooling • The #1 DIP switch in the wired remote controller should be set to “OFF”(Default) for cooling operation of heat pump. • The #2 DIP switch in the wired remote controller should be set to “OFF”(Default) to control the water outlet temperature. • Only heating WL operation could be used through “Auto” mode of wired remote controller.
Operating advanced function FIELD SETTING MODE DHW Heating : Code 30✴✴ TU > THP MAX TU < THP MAX T(C) T(C) Tu : User set temp. T(C) : Temp.
DHW Application The FSV #3011 in the wired remote controller should be set to “1(Yes)” to use DHW function. Heat Pump Variables for Controlling DHW Tank The FSV #4011 for DHW priority should be set to “0(DHW)”(Default) for the mode timer action as mentioned above. If not, the space heating mode by heat pump has a priority over the DHW heating mode under the specified low outdoor temperature(#4012).
Operating advanced function FIELD SETTING MODE DHW Heating : Code 30✴✴ 1 Heating request 0 1 DHW request 0 #3025 1 H/P operation 0 1 Booster operation 0 t #3032 #3033 TBH OFF TBH ON TU THP MAX THP OFF THP ON #3022 #3023 HP BH HP t #3045 #3044 TH TU 00.00 01.00 22.00 23.00 #3043 38_ Operating advanced function 24.
Booster Heater Variables for Controlling DHW Tank The FSV #4022 for booster heater priority should be set to “0(both)”(Default) or “2”(booster) to use booster heater. If not(backup heater priority), the booster heater can be operated in case of no backup heater demand. Disinfection Function • The FSV #3041 should be set to “1(On)”(Default) to use disinfection function. - Scheduling : Day(#3042, Default “Friday”), starting time(#3043, Default “23:00”), target tank temp.
Operating advanced function FIELD SETTING MODE Space Heating : Code 40✴✴ Ts Tu DHW by Booster Heater Only #3034 Ta #4012 Field Setting Value Main Menu & Sub Menu Function Code Heating Heat Pump Code 40✴✴ Backup Heater Backup Boiler Description Heating/DHW Priority Outdoor Temp for Priority Heating Off Overshoot Application BUH/BSH Priority For back-up use only Threshold Temp Application Boiler Priority Threshold Temp Sub Code ✴✴11 ✴✴12 ✴✴13 ✴✴14 ✴✴21 ✴✴22 ✴✴23 ✴✴24 ✴✴31 ✴✴32 ✴✴33 Default Min Max
Backup Heater Variables for Space Heating To use both heaters together at the same time, please check the capacity of the power circuit breaker of your house before. External Backup Boiler for Space Heating (Field Option) • The FSV #4031 should be set to “1(Yes)” to use a backup boiler as an additional heat source. By default option(“0(No)), no installation. • Under the installation of backup boiler in your house, you can freely choose the boiler priority(FSV #4032, Default “0(Off)”).
Operating advanced function FIELD SETTING MODE Others : Code 50✴✴ Field Setting Value Main Menu & Sub Menu Function Code Others Outing Code 50✴✴ DHW Saving Mode TDM Variable Description Water Out Temp for Cooling Room Temp for Cooling Water Out Temp for Heating Room Temp for Heating Auto Cooling WL1 Temp Auto Cooling WL2 Temp Auto Heating WL1 Temp Auto Heating WL2 Temp Target Tank Temp Temp Difference A2A Max Operation Time A2W Min Operation Time Sub Code Default ✴✴11 ✴✴12 Min Max Step Unit 25 5
Appendix TEMPERATURE TABLE Mode Display Setting range Set View Default Available Target temperature Setting method Control method Leaving water O O 16~25˚C • Min : 5~18˚C • Max : 18~25˚C -50~94˚C Up/Down Hydro or Indoor unit Room O O 18~30˚C • Min : 18~22˚C • Max : 24~30˚C -50~94˚C Up/Down Indoor unit Leaving water O O 25~55˚C • Min : 15~37˚C • Max : 37~55˚C -50~94˚C Up/Down Hydro or Indoor unit Room O O 16~30˚C • Min : 16~22˚C • Max : 24~30˚C -50~94˚C Up/Down Indoor unit O
Appendix MAINTAINING THE UNIT Maintenance activities • In order to ensure optimal availability of the unit, a number of checks and inspections on the unit and the field wiring have to be carried out at regular intervals, preferably yearly. This maintenance should be carried out by SAMSUNG local technician. Besides keeping the remote controller clean by means of a soft damp cloth, no maintenance is required by the operator. WARNING During longer periods of standstill, e.g.
TROUBLESHOOTING TIPS If the unit has some problem to work properly, the LED on hydro unit will flash and some error codes will be displayed on the controller. The following table described the explanation of error codes on the LCD display. Thermistor Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts.
Appendix TROUBLESHOOTING Communication Display Explanation Abnormal communication B/W Wired remote controller & Hydro unit Communication tracking error B/W Wired remote controller & Hydro unit FRAM Read/Write Error(Wired remote controller data error) E601, E604 E654 • Wrong data transmit B/W micom & IC07(eeprom) 46_ Appendix
Water pump & Flow S/W Display Explanation Flow S/W OFF error (In case of flow S/W OFF in 10s during water pump signal is ON) Flow S/W OFF error (In case of flow S/W ON in 10s during water pump signal is OFF) ENGLISH Tw2 Tw3 Tr1 Ref' In Ref' Out Tr2 Tw1 Water Out Water In E911 • Water pump OFF ( Flow S/W on ) E912 • Water pump ON ( Flow S/W off ) >12 LPM(NH080PHXEA) Water flow(>12LPM) Water flow >16 LPM(NH160PHXEA) • Water pump ON ( Flow S/W off ) : NOT enough water flow >12 LPM(NH080PHXEA) Wa
Appendix DISPOSAL REQUIREMENTS • Dismantling of the unit, treatment of the refrigerant, of oil and of other parts must be done in accordance with relevant local and national legislation. • Your product is indicated with this symbol. This means that electrical and electronic products shall not be mixed with unsorted household waste.
Memo ENGLISH Memo _49
Memo 50_Memo
Memo ENGLISH Memo _51
