User Manual
Table Of Contents
- Contents
- Guide
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
- About the Samsung Smart Remote (AU8 Series)
- Connecting the Samsung Smart Remote to the TV
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- Using Smart Hub
- Using a Samsung account
- Using Ambient Mode
- Using Art Mode
- Using PC on TV
- Using the Apps Service
- Using the e-Manual
- Using the Internet
- Using SmartThings
- Playing pictures/video/music
- Using Multi View
- Using Bixby
- Using the Game Bar
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing Channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Power and Energy Saving Functions
- Updating the TV's Software
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
- The TV screen is turned off but audio continues
- Enabling audio for the audio (video) description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- App for the Visually Impaired (SeeColors App)
- Using Voice Assistants on the TV
- Using Other Functions
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (QLED TV except for Q6*A and Q5*A Series/The Frame)
- Supported video codecs (Q6*A/AU9 Series)
- Supported video codecs (32Q6*A model and AU8/AU7/TU7/BEA Series)
- Supported video codecs (Q5*A Series)
- Supported video codecs (QN7**A series or higher)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by 8K models (QN7**A series or higher)
- Supported Resolutions for FreeSync (VRR)
- Supported Resolutions for Wide Screen
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Troubleshooting
- FAQ
- Accessibility Guidance
Channel and Broadcast Issues
When the TV has difculties receiving broadcasts, these steps may help resolve the problem.
The problem Try this!
"Weak or No Signal" displayed in TV
mode or cannot nd channel.
Make sure that the external device is connected securely and turned on. Move
to Sources to switch to other input sources.
• Source Sources
When using a set-top box or cable box, check the broadcast signals or the
network that is connected to the external device.
The TV is not receiving all channels.
Conrm that the coaxial cable is securely connected to the TV.
Run Reset or Auto Program.
•
Settings General Reset
• Settings Broadcasting Auto Program
The captions are not provided on a
digital channel.
When watching channels with the antenna cable connected, run Caption
Settings.
•
Settings General Accessibility Caption Settings
Some channels may not have caption data.
When watching a channel on an external device such as a set-top box and cable
box, turn on the caption function on the device. For more information, contact
your service provider.
Broadcasting is deactivated.
Broadcasting is only available when Source is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable box or
satellite box.
Broadcasting cannot be accessed while a recording is in progress or the
Timeshift function is running.
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