Owner's Manual
Table Of Contents
- User Manual
- Quick Setup Guide
- E-Manual
- Contents
- Guide
- Connections
- Connection Guide
- Connecting an Antenna
- Connecting to the network
- Establishing a wired network connection
- Establishing a wireless network connection
- Checking the network connection status
- Resetting Your Network
- Turning on the TV with a mobile device
- Connecting an IP control device to the TV
- Allowing to connect a wireless network
- Allowing to connect the Wi-Fi Direct
- Changing the name of the TV
- Displaying your mobile device screen on the TV
- Connection Cables for External Devices
- Switching between external devices connected to the TV
- Connection Notes
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger models)/The Serif/OLED TV)
- About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)
- About the Samsung Smart Remote (The Sero)
- Connecting the Samsung Smart Remote to the TV
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Learn how to use Samsung Smart Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing and Recording
- Using the Guide
- Recording Programs
- Setting Up Schedule Viewing
- Using Timeshift
- Getting to know Recording and Timeshift controls and options
- Using the Channel List
- Using the channel edit function
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Power and Energy Saving Functions
- Using the Panel Care Functions
- Updating the TV's Software
- Using the Parental Settings function
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
- The TV screen is turned off but audio continues
- Enlarge the screen
- Enabling audio for the audio (video) description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configure Sign Language Guide options
- Configuring the repeat settings for remote control buttons
- App for the Visually Impaired (SeeColors App)
- Using Voice Assistants on the TV
- Using Other Functions
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (QLED TV except for Q6*B Series/The Frame (43-inch or larger models)/The Serif/The Sero/OLED TV)
- Supported video codecs (Q6*B Series)
- Supported video codecs (The Frame (32LS03B model)/BU8 Series)
- Supported video codecs (QN7**B Series)
- Supported video codecs (QN8**B Series or higher)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by 8K models (QN7**B series or higher)
- Supported Resolutions for FreeSync (VRR)
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Connections
- Troubleshooting
- Picture Issues
- The screen is flashing or has become dark
- The picture is not bright, or the picture colors do not look clear
- The picture colors are black and white or do not look the way they should look
- The TV automatically turns off by itself
- TV (The Frame TV) cannot be turned off.
- Unable to power on
- The TV remains on or does not turn on automatically.
- Unable to find a Channel
- The TV image does not look as good as it did in the store
- Displayed video looks blurry
- The picture is distorted
- There is a dotted line on the edge of the screen
- The picture won’t display in full screen
- The Caption function in the TV menu is deactivated
- Captions appear on the TV screen
- The HDR of the connected external device turns off
- Sound and Noise Issues
- How can I connect an audio device to the TV?
- There is no sound or the sound is too low at maximum volume.
- The picture is good but there is no sound.
- HDMI (eARC) is connected, and there is no sound.
- The speakers are making an odd sound.
- The sound is interrupted.
- Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voice-over the video scenes displayed on the screen.
- The TV audio is not being played through the Sound bar or A/V receiver.
- The sound is not heard clearly.
- The volume of the external device cannot be adjusted.
- I want to turn the TV and audio device off and on at the same time.
- Channel and Broadcast Issues
- External Device Connectivity Issues
- Network Issues
- Anynet+ (HDMI-CEC) Issues
- What is Anynet+?
- Anynet+ does not work. The connected device is not displayed.
- I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.
- I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
- The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
- The Anynet+ device won't play.
- Remote Control Issues
- Recording Issues
- Apps
- Media Files
- Voice Assistant Issues
- The voice commands do not work well.
- Bixby/Alexa answers although I did not call it.
- I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
- Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
- During voice recognition, the heavy load message appears and the function does not work.
- I want to see weather information of the desired area.
- Other issues
- The TV is hot.
- The TV smells like plastic.
- The settings are lost after 5 minutes or every time the TV is turned off.
- The TV is tilted to the side.
- The stand is wobbly or crooked.
- A POP (TV’s internal banner ad) appears on the screen.
- The TV is making a popping noise.
- The TV is making a humming noise.
- The TV narrates the screen events in voice-over.
- Diagnosing TV operational issues
- Getting Support
- Picture Issues
- FAQ
- Accessibility Guidance
- About the Samsung SolarCell Remote (Samsung Smart Remote)
- Important Safety Precautions
- Warranty
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e
baterias
, ap6s
seu
uso,
nao devem ser jogadas
em
lixo comum.
Para
evitar riscos a saude humana e
ao
meio ambiente, realize o descarte
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em
um Servi~o Autorizado Samsung.
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Information
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offer)
For recycling information
for
our
product and packaging, please
contact
the
company corresponding
to
your region
of
residence.
For those who reside in
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local Samsung dealer
for
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to
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of
Regional Takeback Schemes can
be
found
at
Samsung's web-site:
http://www.sa
msung .com/recycling_ compliance
European consumer
can
find take-back
information
below.
Samsung
UK:
http://www.samsung.com/uk/-->
About
Us-->
Corporate citizenship--> Environmental Data Corner
Li
nk
: h
tt
p
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sa
msu ng electron i cs/corporatecitizensh i p/data _ corner.html
For
information
on
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specific regulatory obligati
ons,
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REACH,
WEEE,
Batteries,
visit:
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na
bi
lity /environment/
our-commitment/data/
( lta l
y:
h
ttp://www.sa
msu ng .
com/it/a
boutsa msu ng/susta i
na
bi l
ity
/
environment/our-commitment/data/)
Ecodesign requirements
for
external power supp
li
es:
Information
requirements (Adap
ter
applied model only)
www.samsung.com/global/ecodesign_component
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Disposal
of
This
Product
(Waste
Electrical &
Electronic
Equipment)
)t
-
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systems)
This marking on
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or
literature
indicates
that
the
produ
ct
and its electronic accessories
(e.g.
charger, headset, U
SB
cabl
e)
should
not
be
disposed
of
wit
h
ot
her household waste
at
the
end
of
their
worki
ng life.
To
prevent possible
harm
to
the
environment
or
hum
an
healt
h
from
uncontrolled waste
disposal, please separate these items
from
other
types
of
waste and recycle
them
responsibly
to
promote
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sustainable reuse
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mat erial resources.
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ou
ld contact
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the
retailer where
they prnchased t his product,
or
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local
government
office,
for
details
of
where and how
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can
take these
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for
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Business users should contact
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and cond
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ot
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er
commercial wastes
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USA
CALIFORNIA
USA
ONLY
(Applicable
for
networking models only.)
This Perchlorate
warning
applies only
to
primary CR(Manganese
Dioxide) Lithium coin cells in
the
product sold
or
distributed
ONLY
in California
USA
"Perchlorate Material - special handling may apply,
See
www.dtsc.ca.gov/hazardouswaste/perchlorate."
Dispose unwanted electronics
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To
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WARNING
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www
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P65Wa
rn
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ngs.ca.gov.
TURKEY
OrUnUn
enerji etiketi ile ilgili detayl1 bilgiye ula~mak i~in:
(7)
https://www.samsung
.com/g loba l/ecodesig n _ energy web sitesi n i
ziyaret edin
(2) Enerji etiketi Uzerinde bulunan
UrUn
kodunu sayfadaki arama
bblUmUne yazin
(3) Enerji etiketi ile
ilgili
bilgilere ula~abilirsiniz
AEEE
Yonetmeligine Uygundur
HARiCi
GU(
KAYNAKLARI
i(iN
~EVREYE
DUYARLI
TASARIM
GEREKLILIKLERI:
BILGI
GEREKSIN
I
MLERI
(Yaln1zca
adaptor uygulanan
model)
www.samsung.com/global/ecodesign_component
INDIA
This product
is
RoHS
compliant.
)t
-
This marking
on
the product, accessories or literature
indicates
that
the
product and its electronic accessories
(e.g.
charger, headset,
USB
cable) should not
be
disposed
of
with
other household waste
at
the end
of
their
working
life.
To
prevent possible harm to
the
environment or
human health from uncontrolled waste disposal, please
separate these items from other types
of
waste and
recycle them responsibly
to
promote
the
sustainable reuse
of
material resources.
For more information on safe disposal and recycling visit
our
website www.samsung.com/in or contact our Helpline
numbers-1800 40 SAMSUNG(7800 40 7267864) (Toll-Free)
[World
Wide]
The
PVC
Free (except
for
accessory cables) logo is
the
self-declared
trademark
of
Samsung.
* Accessory cables: signal cables and power cords
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Signal Cable, Power
Cord§
For
the
One Connect
or
One Connect Mini supported models, when
the
TV
is
connected
to
an
external device such
as
a DVD/BD player
or
a set-top box via HDMI,
power
sync mode
will
be
automatically
activated. In this power sync mode,
TV
continues
to
detect
and
connect external devices via HDMI cable. This function
can
be
deactivated by removing HDMI cable
of
connected device.