Owner's Manual
Table Of Contents
- User Manual
- E-Manual
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV and The Serif)
- About the Samsung Smart Remote (UHD TV and Q50R model)
- About the Samsung Smart Remote (The Frame)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up a Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, and pitch of the Voice Guide
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- Using Other Functions
- Troubleshooting
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files Try Now
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (RU8 series or higher, QLED TV, The Serif, The Frame)
- Supported video codecs (Q50R model, RU7 series or lower)
- Supported video codecs (Q900RB model)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by Q900RB model
- Supported Resolutions for FreeSync
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Accessibility Guidance
- Accessory Kit: Connect
- Quick Setup Guide
- Important Safety Instructions
- Regulatory Compliance Statements
- Using Accessibility Functions
- Warranty
- 125 -
Remote Control Issues
When the remote control isn't working, these steps may help resolve the problem.
The problem Try this!
The remote control does not
work.
The connection between the Samsung Smart Remote and the TV may be lost.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the and
buttons simultaneously for 3 seconds or more.
Also, if the remote control is not working or slow, the batteries might be low or dead. If this
is the case, replace the batteries. Alkaline batteries are recommended for longer battery life.
The remote control
batteries run out quickly.
The batteries may be consumed quickly if the remote control is used very frequently or the
Voice Wake-up function is turned on.
You can extend the battery life by turning off the Voice Wake-up function.
• Explore Now Settings Voice Wake-up
" The Voice Wake-up function may not be supported depending on the model or
geographical area.
Recording Issues
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The problem Try this!
The Timeshift or recording
function cannot be used.
Check if there is a storage device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the storage device.
The function will not work if there isn't enough storage space on the USB device.
Before using the recording function, be sure to read all precautions. For more
information, refer to "Before Using the Recording and Timeshift Functions."
Cannot record videos received
from an external device or
Samsung TV Plus.
The recording function is only available for digital broadcast channels received by the TV.
You cannot record videos received from an external device or Samsung TV Plus.
The "Format Device" message
appears when the Timeshift or
recording function is used.
To use the recording function, the storage device connected to the TV must have been
already formatted.
Formatting the storage device deletes all data from it, and the storage device is
formatted in NTFS.
The recorded files on the TV are
not played back on a PC.
The recorded files on the TV can only be played back on the same TV. Those video files
cannot be played back on a PC or other TV.
" This function is not available in the U.S.A. and Canada.
" This function may not be supported depending on the model or geographical area.