User Manual
Table Of Contents
- Contents
- Guide
- Connections
- Peripherals
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV's Software
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
- The TV screen is turned off but audio continues
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring the repeat settings for remote control buttons
- Using Voice Assistants on TV
- Using Other Functions
- Precautions and Notes
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Troubleshooting
- FAQ
- Accessibility Guidance
Troubleshooting
Picture Issues
115
Testing the picture
Sound and Noise Issues
119 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Apps
Media Files
Voice Assistant Issues
Other issues
Diagnosing TV operational issues
Getting Support
133
Getting support through Remote Management
133
Finding the contact information for service
133
Requesting service
FAQ
The TV Screen does not Display Properly
134
When the TV screen does not display properly
The TV does not Turn On
141 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
147 When the TV does not connect with an external device
properly
Internet Access is not Available
152
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
157
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
164 When the remote control does not work
Updating the Software
169
Updating to the latest TV software